We booked a superior room and a suite and were surprised at how big they were. Yes, there are a few minor decorative issues but the charm and character outweigh them. The paintings and furniture are family antiques and you feel that you have been transported back in time and that you are welcome to the grand family home. The hotel is tucked away down a narrow street which made it a quiet hotel to stay for being in the heart of the city. The staff were very accommodating and recommended a good itinerary. I would just say that the breakfast could be a little more exciting considering the rating of the hotel but otherwise we had a really pleasant stay.