For a 3 star you cannot beat this hotel. The location is fantastic, we had a side balcony room which was large and spotless. The hotel staff were very nice and helpful, we stayed half board and found the food really nice, lots of spanish dishes which pleased us, why go to Palma and eat chips?. We went on the tourist bus, the harbour boat trip and the train and tram to Port Soller all were fabulous and inexpensive. We loved our long weekend in Palma and if we were to return we would stay at this hotel.

"As previous visitor comments the Costa Azul is an above average 3 star hotel which has friendly & helpful staff, particularly the Reception. The price of drinks within the Hotel is reasonable compared to outside. It is in a good location overlooking the fabulous harbour with Palma Cathredal about a 20 minute walk away. We stayed half board for 9 nights and enjoyed it, although the main road is directly in front of the Hotel, traffic noise can be intrusive . The breakfast in the hotel was slightly below average with less variety as we have had in other hotels. The main evening meals are buffet style with a reasonable amount of choice but the vegetables were always 'well done'. Unfortunately, the restaurant for evening meals did not open until 20.00 hours! The indoor/outdoor Pool area is 'very small' and the pool bar closes in the evening for some reason. The main Bar area allows smoking and consequently some nights the atmosphere was rather unpleasant. Don't bother ordering mid day snacks within the Hotel-over priced for what you get. Maid Service every day and with a smile. Yes, I would recommend this Hotel for its location and value for money."
Top Tip:"For mid day meals/snacks go to 'Marina Port' located adjacent to the Tourist information Centre (cross dual carriageway in front of hotel, turn right then walk alongside harbour for about 5 mins). Value for money, particularly Tapas or sea foods. Nice scenic location by the side of the Harbour. Definitely visit Palma Cathedral it has stunning architechture. Venture down the many side streets to look at the (expensive) Boutiques. However, if you choose to eat within one of the many restaurants by the Cathedral, be careful you are not over charged. One such establishment "Cafe S'Hort" charged 25 Euro for 2 Litres of beer!!! My wife & I were not impressed & reminded the waiter it is not advisable to rip off the tourists particularly under the current economic climate. Visit the caves of Drach or alternatively go on the old train to Soller. Finally, a special thanks to Fernando at the Tourist Information Centre by the Costa Azul. Very pleasant helpful and knowledgable person."

With partially sighted cousin suffering from from osteoarthritis. Both over 60. Second floor room with stairs to negotiate, no assistance offered. Plaster peeling in corridor, carpet not cleaned properly balcony kerb missing. Fridge didn't work, no written information about air conditioning, telephone etc. Some reception staff unhelpful deposit for safe key not returned

The Costa Azul is a good clean hotel which offered friendly service. It is in a good location overlooking the harbour with Palma centre about a 15 minute walk away. We stayed for four nights as a short city break and enjoyed it very much.
There is one negative though and that is that the pool is tiny. - We are into swimming and were looking forward to the pool but it is more of a plunge pool and we did not bother.
The breakfast in the hotel was average - there was a enough to enjoy but not as much variety as we have had in other hotels. What was there was ok though and enough to get through until a late lunch.
Do not order a pizza at the hotel bar for lunch - ours was more like a frisbee it was awful - we did not have lunch there again. We ate out every night so cannot comment on the evening meals.
Palma itself is a great place and we would recomend the Costa Azul to anyone going there for a few nights - it was very clean and had everything we needed. Just a shame about the pool and the pizza!