Nice hotel overall however, not value for money. staff are not customer focused especially on reception. Hotel offers no ironing facilities, we were offered 24 hr laundry service, no use to us as needed to iron shirts for dinner we were attending. Despite being told we could extend stay until 20.00 hrs on booking, when we asked on last day we were told 1800 was latest we could extend until. Lack of continuity not what you would expect from this hotel which on the face of it is of a high standard. Breakfast ok but be prepared to queue at busy periods for omelette making! Rooms ok we had a third floor sea view a bit close to pool area for comfort but all the same clean and modern. Don't expect a warm welcome more a business short stay type hotel, could be so much better with a bit more attention to detail and customer centric values built into staff training. Would I stay again, proberbly not but would not put others off either, just don't expect 4 star service and you will be fine.
- Official Description (provided by the hotel):
- Of all the hotels in Palma de Mallorca, the Costa Azul Hotel a unique hotel and invites you to immerse yourself in the heart of Palma de Mallorca through a one-of-a-kind place, imbued with colour, poetry and Mediterranean. A place where feelings predominate and where you are the protagonist of each moment.Different from all the hotels in Palma de Majorca through its philosophy, services and personal attention, the Costa Azul Hotel is privileged to be the hotel on Palma Bay with the best views: a picture-window onto the sea through which you can dive directly into the essence of this unique city.Whether you're travelling as a couple, with friends or on business, get ready to feel the Mediterranean's embrace in every nook of our hotel in Palma. Let its innovative design and spacious guest rooms leave you open-mouthed; make yourself at home throughout; and minute by minute, build the holiday of your dreams.In our hotel in Palma de Majorca you'll find the perfect inspiration for making the city yours, and feeling that almost magical surprise which travelling, discovering and experimenting gives you.Come and discover our hotel in Palma: there's a whole sea of sensations that we want to sail over with you. ... more less
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- Also Known As:
- Palma Costa Azul Hotel
- Costa Azul Hotel Palma
- Hotel Costa Azul Palma De Mallorca, Majorca
- Costa Azul Palma De Mallorca