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“Palacio Ca Sa Galesa - a Tranquil Oasis” 5 of 5 stars
Review of Hotel Palacio Ca Sa Galesa

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Hotel Palacio Ca Sa Galesa
5.0 of 5 Hotel   |   C/ Miramar 8, 07001 Palma de Mallorca, Majorca, Spain   |  
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30% off room rate
Ranked #10 of 66 Hotels in Palma de Mallorca
Certificate of Excellence
Belfast, United Kingdom
1 review
“Palacio Ca Sa Galesa - a Tranquil Oasis”
5 of 5 stars Reviewed July 22, 2014

We stayed at Palacio Ca Sa Galesa this month - July 2014. It is a wonderful hotel. Excellent welcoming staff, knowledgeable and very willing to help. The hotel is in a wonderful location in the Old Town. The roof top terrace and court yard garden are balms for the soul. Cannot recommend this hotel highly enough.
Definitely will be returning.
Kevin and Emma

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review, July 25, 2014
Dear Kevin and Emma

Thank you for sharing your experience in our hotel. Your positive comments encourage us to keep working to provide even a better service day by day.

We are really glad to see you had such a pleasant stay in our Palacio.

We hope to see you again soon!

Best regards
Sonia Marzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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236 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

Everything was amazing at Palacio Ca Sa Galesa. Anything you need taken care of they can arrange. Spa and treatments, trips around the island, special food served in an intinate atmosphere, etc. the views from the roof terrace are the best. Basically it is located right in the middle of the old town just before all the shops and best and chic restaurants and art galleries .The palace itself is a real art museum full of amazing pieces of art. Just stay here, you won't regret it.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review, July 10, 2014
Dear Claire

Thank you for sharing your experience in our hotel. We are really glad to see you had such a great stay in our Palacio.

Your positive comments encourage us to keep working to provide even a better service day by day. We don't really know if we are "the greatest place on Earth", but we will work hard to become it.

We hope to see you again soon!

Best regards
Sonia Marzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 3, 2014

The tripadvisor reviews all pointed to a great hotel but after 20 days, 5 destinations, and 3 countries in Europe this hotel was a disappointment. It came down to the room where in most hotel stays you spend most of your time. We had the deluxe suite, upper end of the price range. i was paying upwards of 500 Euros a night at most of the hotels and here to. We ended up with a corner room on a busy Palma street. People could be heard up to 2am, then again at 5am, and the horse and carriage ran all day. The beds are from the 1950s i think. And for the first time at a European Hotel we had to pay for our bottled water. This is not a place for families and young or middle age couples but for the retired crowd.
On the plus side, great building, roof top lounge, and nice staff. If you want to hid away and do the spa thing it probably works.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review, July 29, 2014
Dear guests

First of all, we would like to thank you for spending a little of your time writing about Hotel Palacio Ca Sa Galesa. Your opinion and feedback is really important for us, as it is the best work tool to help us improving our standards and try to reach an outstanding quality of service. As you know, we are a small hotel with only 12 rooms and we try to create a real family friendly atmosphere and make our rooms the most pleasant.

As we explain to all our guests, during the welcome tour around the hotel, we are a XVI century Palace and all our furniture is historic (antiquary pieces) and all paintings and sculptures are originals.

It's true we do not include complimentary water in our rooms, because we prefer to offer to all our client FREE coffee or tea from Harrods, water and Majorcan almond cake at "Monet Kitchen" area and FREE "Sherry wine" at the bar.

Regarding the noise of the horses' carriage (they work from around 09am up to 18pm) we cannot do too much to change this situation, as we are located in the real city centre (only 2 minutes walking distance from the Cathedral). But in our opinion, we find it a quite attractive service for the visitors and they do nice tours around the city centre.

We are really sorry to know now that you did not like your bed. Every morning our front desk staff asked you if you were comfortable with your room, if you had told them then they could have replaced your mattress by another one, softer or harder, depending on your preferences.

It is really frustrating, and rather incredible, that with all the information we gave and all the approaches we made to know if everything was fine, we were unable to perceive your disappointment. We apologize for that.

Thank you again for your time and suggestions. We would love to have the chance to welcome you again and to demonstrate we take your considerations really seriously.

Best regards,

Sonia Marzo
Genaral Manager
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Palma de Mallorca, Spain
1 review
5 of 5 stars Reviewed June 21, 2014

In may I was looking for a place to rest with my husband. We wanted to stay in a peaceful place. Hotel Palacio Ca Sa Galesa turned out to be a perfect spot. It is located near a Cathedral in Palma de Mallorca. When we arrived there for the first time, we really liked the neighbourhood. It was really quiet and calming but also close to restaurants and shops. The room that we´ve booked was spacious and it had a lot of facilities, for example: Wi-Fi connection to Internet, air conditioning, minibar, bathrobe and slippers. What I really enjoyed was the service at breakfast. Also don´t forget about SPA which was a revitalising and relaxing experience. Next time when me and my husband would like to get some rest we will definitely choose Palacio Ca Sa Galesa. I highly recommend this hotel.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review, June 30, 2014
Dear Klaudia

Thank you for sharing your experience in our hotel. We are really glad to see you and your husband have enjoyed your stay.

Your positive comments encourage us to keep working to provide even a better service day by day.

We hope to see you again soon!

Best regards
Sonia Marzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

We have just come back from ten wonderful days in this hotel, which is really luxurious and complete: you can rest on the roof (wonderful sea view), or in the patio, or in the library. Or go down for a short swim in the small heated pool. Or combine all these with in-house food and drink, for a relaxing day indoors. And if you want to get out - it's the center of old Palma, with all the shops, markets, restaurants, and of course the seaside. And the room was great - lots of space, wonderful bathroom, all the small attentions are always there.
Staff was extremely friendly and welcoming, from the first to the last, always ready to help and with a smile.
We highly recommend this hotel for a real luxury stay in Palma.

Room Tip: Double rooms are very big, almost like a suite
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review, June 30, 2014
Dear Iris

Thank you for sharing your experience in our hotel. We are really glad to see you have enjoyed your stay.

Your positive comments encourage us to keep working to provide even a better service day by day.

We hope to see you again soon!

Best regards
Sonia Marzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katowice, Poland
1 review
5 of 5 stars Reviewed June 20, 2014

I always wanted to make our honeymoon unique. We stayed at the hotel Palacio Ca Sa Galesa in Palma. The hotel did us a huge impression. It's small, luxury palace, located in the heart of city. All details of hotel's decor are great matched. Here rooms don't have numbers, but names of composers. We stayed in Junior Suite- it's very romantic room, great for honeymoon, with big bed. All the hotel staff cared about make our stay special. In the arrival we found cava and fruits in our room - a nice touch to the beginning. Very nice is fact, that you have free coffee and tea service in your room - it's big convenience. Our needs were always fulfilled without problems. It is just a hotel, in which you feel like home, NOT a huge behemoth more caring about quantity than quality. We will be back for sure :)

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review, June 30, 2014
Dear Mateusz

Thank you for sharing your experience in our hotel. We are really glad to see you have enjoyed your stay, particularly in such an special occasion like your honeymoon.

Your positive comments encourage us to keep working to provide even a better service day by day.

We hope to see you back soon and congratulations again!

Best regards
Sonia Marzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katowice, Poland
1 review
5 of 5 stars Reviewed June 19, 2014

Me and my friends spent holiday in Mallorca. We stayed in hotel Palacio Ca Sa Galesa, becouse it is located in the center of Palma. The hotel is small, bu very beatiful. Our room was perfectly fine-tuned to the smallest deatil. On- site staff welcomed us very kindly. Every day we enjoyed views from roof-terrace, and we used relaxing massages on it . We had a chance to taste cherry free of charge in hotel´s bar. We also liked meals in cafe Ricks. We love the stay here and recommend it.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review, June 30, 2014
Dear Monkia

Thank you for sharing your experience in our hotel. We are really glad to see you and your friends have enjoyed your stay.

Your positive comments encourage us to keep working to provide even a better service day by day.

We hope to see you again soon!

Best regards
Sonia Marzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palacio Ca Sa Galesa

Address: C/ Miramar 8, 07001 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Family Hotel in Palma de Mallorca
#5 Spa Hotel in Palma de Mallorca
#10 Luxury Hotel in Palma de Mallorca
#15 Romantic Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Palacio Ca Sa Galesa 5*
Number of rooms: 12
Official Description (provided by the hotel):
Palacio Ca Sa Galesa is an iconic 5-stars boutique-hotel in the heart of Palma de Mallorca. It is located in an elegant XVI century palace which perfectly combines island's architecture with French, Italian and English style.This charming hotel has 12 rooms, all of them unique and different. The wonderful interiors of Palacio Ca Sa Galesa are smartly decorated with valuable works of art by great artists such as Miro, Calder or Bennasar. The hotel is equipped with comfortable lounges and meeting rooms, a library, a bar, a restaurant, a breakfast room, a quiet courtyard for relaxing and a spacious terrace for sunbathing. Hotel's excellent location allows guests enjoying some excellent views of Palma's bay and Cathedral.Palacio Ca Sa Galesa offers a wide variety of quality services including Wi-Fi Internet access, 24 hour room service, express check-in/out, air conditioning, heating, parking facilities, free bike rental and a new wellness area with gym, thermal bath circuit, heated indoor pool, sauna, Roman bath, Jacuzzi and health and beauty treatments. ... more   less 
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Also Known As:
Palacio Ca Sa Galesa Hotel
Hotel Palacio Ca Sa Galesa Palma De Mallorca, Majorca

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