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“Something extra on the hills overlooking Palma” 5 of 5 stars
Review of Castillo Hotel Son Vida, a Luxury Collection Hotel

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Castillo Hotel Son Vida, a Luxury Collection Hotel
5.0 of 5 Hotel   |   Carrer Raixa, 2 | Urbanización Son Vida, 07013 Palma de Mallorca, Majorca, Spain   |  
Hotel website
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Hotel amenities
Special Price
30% off room rate
Ranked #6 of 70 Hotels in Palma de Mallorca
Certificate of Excellence
Stockholm, Sweden
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Something extra on the hills overlooking Palma”
5 of 5 stars Reviewed July 23, 2014 via mobile

Stayed at this great Hotel for three nights in June. The setting, the surrounding and the garden is just great, and the lounge area overlooking the sea is stunning. The breakfast is superb, the rooms spacey and clean. The straff very friendly and helpful. And the pool area is super nice and relaxing. Only minus is the distance from Palma, it requires a 10 minute taxi ride, but the setting makes up for it. Very nice place for a few days tranquil get away.

  • Stayed June 2014
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Marie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ODCGM, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, July 29, 2014
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

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washington, dc
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 20, 2014

The extremely slow check in was a sign of things to come. The hotel is on the large side and feels even larger than it really is. The downside of that is that the service is cold and mostly efficient. The upside is that the facilities are great, especially the lower terrace where we ate breakfast every day (and dinner one night) and the upper terrace where drinks at sunset are a perfect way to begin capping a day. The rooms are extremely small given the price and the air conditioning is spotty. The bathrooms are also very "cozy" but the rooms have a private terrace. If you come here to play golf, the course is allegedly one of the best in Spain. The bottom line is that the hotel is perfectly serviceable and occupies great real estate overlooking Palma, but it does not compare to most better boutique hotels.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank stempster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ODCGM, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, July 22, 2014
Dear Stempster,

thank you for taking the time to post a review on TripAdvisor following your recent stay with us here at the Castillo Hotel Son Vida.

I was delighted to note that you enjoyed our facilities and in particular the breakfast and our upper terrace with stunning views over Palma and the bay.

Whilst I was also happy to read that you found the service to be efficient, I am very sorry to hear that you considered it to be cold. Our associates are often praised for their warmth and their friendly service, please do accept my apologies for not having met your expecations on this occasion.

Depending on the category of room you book sizes vary from 28 to 50 square metres, as well as very large suites ranging from 100 to 130 square metres. I am very sorry to hear that you found your particular room to be too small.

I sincerely hope that you will give us another opportunity on your next visit to Mallorca, please do make your reservation directly through my office so that I may assure you of my personal attention.

Kind regards,

Oscar del Campo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 20, 2014

If you are looking for a high quality hotel that gives you an ideal launch point to see the island then this is your place. Just outside of the center of Palma, unbelievable views of the Bay of Palma and the cathedral, beautiful grounds, fantastic pool and outstanding staff. In fact, the staff was so helpful that they directed us to 4 unbelievable beaches all around the island and fantastic restaurants in downtown palma. The only slight negative I could say is the rooms are a little dated but they are very comfortable and well attended to.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
2 Thank The-Bull-Shark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ODCGM, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, July 22, 2014
Dear The-Bull-Shark,

thank you for taking the time to share your feedback on TripAdvisor following your recent stay with us here at the Castillo Hotel Son Vida.

It is always a pleasure to read compliments about the hotel and its location, but the most rewarding feedback was your comments regarding how helpful you found our associates to be. Thank you for your encouraging words which I will gladly share with the entire team.

We hope to be able to welcome you back in the future at the Castillo Hotel Son Vida.

Kind regards,

Oscar del Campo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosmalen
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 17, 2014 via mobile

Rooms and restaurant very good, front desk not very friendly, golfcourses beautiful but busy. Took 5 hours for a round no marshall action at all. Winelist very interesting. Tapas restaurant perfect, good sommelier!!!!!

  • Stayed June 2014
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Bert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 14, 2014

Beautiful setting up in the hills, about 10-15 minutes from Palma. Taxis are easily obtained so it wasn't a problem being slightly off the beaten track.

Generally very friendly, personal service, especially from the doormen.

Stunning views, beautiful and spacious pool and surrounding areas.

We returned here and paid for a more expensive view to get a view of the sea. Not worth it - the room was smaller and with a tiny balcony without any furniture so not really usable. Next time, I'd go for the larger room with the lovely garden view.

Good breakfast and lunch by the pool is adequate. Room service dinner was was poor - bland and expensive. We ate out every night so can't comment on the main restaurant.

Room Tip: Don't bother paying extra for a seaview. Go for a room with a proper terrace. The garden view is...
See more room tips
  • Stayed June 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank mendes36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2014

My wife and I were celebrating our silver wedding anniversary and the hotel was highly recommended by a number of Spanish friends. We were not disappointed. The staff in every area of the hotel were all so friendly, efficient and looked after us so well. Our room was upgraded and we had the most amazing view over the city of Palma. We are both keen golfers and the courses in the local area were excellent with a very efficient shuttle service from the hotel making it easy to get around.

We were told a very high percentage of guests return and we're sure we'll also be back!!

Thanks to everyone at Castillo Son Vida for making our anniversary so special.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank 642Robert_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ODCGM, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, July 15, 2014
Dear 642Robert,

thank you for taking the time to post a review on TripAdvisor following your recent stay with us.

I am delighted to read that you enjoyed your stay and that we managed to make your silver wedding anniversary special for you.

We very much hope that you will also become return guests and look forward to welcoming you back here at the Castillo Hotel Son Vida on your next visit to Mallorca.

Kind regards,

Oscar del Campo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

I have never written a review here before but I had to advise others on one of the best wedding venues on the Island. I was married here last week and it was an unforgettable experience. From intially seeing the venue last year to the planning and the actual day itself the service was exemplary. The hotel wedding planning was a pleasure to deal with and prompt, friendly and professional in responding and assisting me with anything I asked of her during the build up to the day. No request was a problem and she made me feel that my wedding was the most important task she had to organise when I'm sure she had many other weddings to organsie. She made the whole process stress free and enjoyable and the day itself ran like clock work under her direction.

The wedding package offered is reasonably priced and provides amazing value. The hotel offers a stunning setting for a wedding and the main terrace where the ceremony takes place offers spectacular views of Palma.

My guests were well fed and watered all day with high quality foods and wines. In my experierence wedding food is often average and peoples expectations low. My guests all agreed it was one of the best wedding meals they had eaten. All food was well presented and perfectly cooked and came out hot from the kitchen. This is tricky when cooking for a large number of guests. All guest were well looked after and everyone was served in quick succession.

The hotel itself if beautiful with great space and features. The level of service across the hotel is exemplary and staff are polite and happy to help at all times. The rooms were spacious and luxurious with great views of the grounds. The food at the hotel, while not cheap was of a good quality. Breaksfast was of a particularly high quality with a large selection of fresh fruits and pastries as well as the usual cooked breakfast on offer.

I would highly recommend this as a perfect wedding venue with Carolina as the perfect wedding planner

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
2 Thank Lorraine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ODCGM, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, July 15, 2014
Dear Lorraine J,

thank you for taking the time to post your review on TripAdvisor following your recent stay and the celebration of your wedding here at the Castillo Hotel Son Vida.

It is always a pleasure to see that we were able to contribute a small part to making what was possible the most important day for you both a success. Thank you for your encouraging words, I will certainly share your comments with the entire team and in particular with Carolina.

Wishing you both all the best for your future together, we hope to be able to welcome you back some day here at the Castillo Hotel Son Vida.

Kind regards from Mallorca,

Oscar del Campo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Castillo Hotel Son Vida, a Luxury Collection Hotel

Address: Carrer Raixa, 2 | Urbanización Son Vida, 07013 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Palma de Mallorca
#3 Spa Hotel in Palma de Mallorca
#4 Business Hotel in Palma de Mallorca
#4 Family Hotel in Palma de Mallorca
#6 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates):
Hotel Class:5 star — Castillo Hotel Son Vida, a Luxury Collection Hotel 5*
Number of rooms: 164
Official Description (provided by the hotel):
The Castillo Hotel Son Vida is a turreted 13th century building in a characteristic Mallorcan country house style. The hotel is surrounded by Mediterranean gardens and the golf course Son Vida and two other golf courses; Son Muntaner and Son Quint are only two minutes away. It offers magnificent views over the city and the bay of Palma. ... more   less 
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Also Known As:
Castillo Hotel Son Vida, a Luxury Collection Hotel Palma De Mallorca, Majorca

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