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“Castle of perfection” 5 of 5 stars
Review of Castillo Hotel Son Vida, a Luxury Collection Hotel

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Castillo Hotel Son Vida, a Luxury Collection Hotel
5.0 of 5 Hotel   |   Carrer Raixa, 2 | Urbanización Son Vida, 07013 Palma de Mallorca, Majorca, Spain   |  
Hotel amenities
Alexandria, Virginia
Top Contributor
63 reviews 63 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
“Castle of perfection”
5 of 5 stars Reviewed May 7, 2012

The staff at the Hotel Son Vida were very accommodating and we had a great experience! We stayed in room the luxurious suite #670 as Platinum SPG guests and loved the room. It had a huge closet, beautiful bathroom with heated floors and a steam shower, living room, kitchenette and 3 balconies. The view from the room was spectacular. The breakfast buffet was also wonderful.

The best part of this hotel is that the staff is extremely accommodating but not stifling. Little things like we could choose to valet or self-park your car. The customer service was high but you weren't standing face to face with butlers who were expecting tips. It was relaxing and refreshing to choose your experience!

Room Tip: Rooms overlooking the city are great.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, August 4, 2012
Dear SPG Platinum clients from Arlington,

thank you for visitung the Balcony of Mallorca, the Castillo Hotel Son Vida, I will share your comments with my team and I am sure they will be very proud to read your motivation words.

Muchas Gracias and sending sunny regards from Mallorca

GM
Castillo Hotel Son Vida
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405 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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Stockholm Sweden
Top Contributor
127 reviews 127 reviews
71 hotel reviews
Reviews in 45 cities Reviews in 45 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed May 5, 2012

This is our 5th stay at this magnificent hotel and I really think its just getting better and better. John (the Managing Director) has pulled together a fabulous team and the service is awesome, from front office all the way through the hotel. If you manage to stumble into a problem they will solve it for you without any argument. You can see my previous review from this hotel for more details but in summary:

- hotel standard: excellent, top class
- room standard: very good classic style (without being uber luxury)
- services: sensational even for a 5 star hotel
- restaurants & food: excellent, especially since adding the new Es Vi in a tapas style. Talk to Felix who runs the restaurant for best advice on the menu, he is a star.
- Pool & leisure: top class outdoors (especially the kids pool area stand out from other hotels at similar level). Indoors has it all and is good but could do with a face lift (which John told me will happen this summer when everyone is outdoors by the pool)

I would recommend this hotel to anyone.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, May 7, 2012
Dear Guests from Stockholm,

It was great having you and your family again in the Castillo Hotel Son Vida and we really appreciate your comments about the team and his performance.
An honor meeting you during your stay and I am glad that we were able to fulfil your expactations.

I am sure we´ll see us again.

Kind and sunny regards from the Castiilo Hotel Son vida Team

GM
Castillo Hotel Son Vida
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Drogheda
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 23, 2012 via mobile

Stayed at the hotel recently as part of a large business group.
Impressive location, superb food. Breakfast buffet style outside on the veranda was lovely.
We also ate in the Tapas restaurant, where the food was fantastic.
We had lunch & dinner buffet style on two different days, the array of food was unbelievable. Desserts like you have never seen before.
Spa was a little dissappointing, it felt more like a beauticians to be honest. It was certainly lacking a relaxation space or at the very least darkened treatment rooms.
Wi-fi was only free for 24 hours, I think when you are paying the expensive room rate, wi-fi should be available free of charge.
Incredible location. Hard to beat it.

  • Stayed April 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, April 25, 2012
Dear clients from Drogheda, beautiful Ireland,

"Go raibh maith agat" for your nice comments and it is great to read that you enjoyed the stay in the Castillo Hotel Son Vida.
Especially your nice input about our Es Vi Restaurant is much apreciated.

We really hope you will visit us soon again and sending you kind regards from Mallorca.

GM
Castillo Hotel Son Vida
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Oslo, Norway
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 5, 2012

We have stayed in a lot of five star hotels during the last ten years and for us this was a genuine luxury hotel. Although we stayed in a busy time of year, the service was first class, the food excellent and you never felt as it was crowded. The only con I can think of is that it was a bit pricey as our total costs ended around 10k EUR for two adult and two small children (age 2 and 6) for 7 nights. The staff was caring with the children and the scenery is nothing but spectacular. If total cost is not a big issue for you, I am sure you will not feel disappointed in any way choosing to stay at Castillo Hotel Son Vida!

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, February 8, 2012
Dear Clients from Oslo,

great to read that you and your family enjoyed your stay at the Castillo Hotel Son Vida.
Please do visit us again when you are planning to come back and I am sure you will have again a great time.

saludos cordiales from Mallorca

GM
Castillo Hotel Son Vida
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London, United Kingdom
Top Contributor
131 reviews 131 reviews
38 hotel reviews
Reviews in 45 cities Reviews in 45 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 27, 2012

Really a great place. Very secluded. Attentive staff. Food overpriced though.

  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, February 8, 2012
Dear Alejandro from London,

thank you for choosing the Luxury Collection and hope to welcome you soon again at the Castillo Hotel Son Vida.
We really appreciate your comments.

Kind regards from Spain

GM
Castillo Hotel Son Vida
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Hillsborough, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 10, 2012

My husband and I traveled to Mallorca for the first time and had a wonderful vacation. I have to say that the Castillo Hotel Son Vida is a beautiful hotel. Our room was one of the nicest we have ever stayed in, with amazing attention to detail. And we have traveled to some very nice hotels in Europe, in the past. We were there off-season (Thanksgiving week 2011) which made the hotel quiet, and we obviously did not use the pool. The staff was wonderful and the food was delicious. I have to say that out of all the Starwood Luxury Collection hotels we have stayed in (Gritti Palace in Venice, others in Rome, Greece, France), this was the best experience for us.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, January 13, 2012
Buenas tardes dear clients form Hillsborough,

thank you for sharing your luxury collection experiences with us, it was an honor to have you in our Hotel.

Kind regards from Mallorca

GM
Castillo Hotel Son Vida
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Cork, Ireland
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 4, 2012

This Luxury Collection hotel is fantastic ! I was there twice already and every time the experience was great. The hotel was built in the 13th century, surrounded by subtropical lush gardens and incomparable views of the bay of Palma, this enchanting castle invites you to dream. I had a wonderful time over there and certainly will be back again. You will feel like in a dream once you walk in to the property. Fantastic paintings, beautiful rooms, great spa and amazing food in good restaurants - all in the hotel ! We just loved it first time in October 2009 and came back in October 2010 with friends. Amazing property! Highly recommend!

Room Tip: Deluxe room has a great balcony with a fantastic view! Also you will have a glass window in the bath...
See more room tips
  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, January 19, 2012
Hello Cork,

Thank you very much for your nice comments and it makes us proud that you had a luxury collection experience in our Hotel.
Hope to welcome you soon again.

kind regards from sunny Mallorca

GM
Castillo Hotel Son Vida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Castillo Hotel Son Vida, a Luxury Collection Hotel

Also Known As:
Castillo Hotel Son Vida
Castillo Hotel Son Vida, a Luxury Collection Hotel Palma De Mallorca, Majorca
Address: Carrer Raixa, 2 | Urbanización Son Vida, 07013 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Palma de Mallorca
#2 Romantic Hotel in Palma de Mallorca
#2 Luxury Hotel in Palma de Mallorca
#3 Family Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Castillo Hotel Son Vida, a Luxury Collection Hotel 5*
Official Description (provided by the hotel):
The Castillo Hotel Son Vida is a turreted 13th century building in a characteristic Mallorcan country house style. The hotel is surrounded by Mediterranean gardens and the golf course Son Vida and two other golf courses; Son Muntaner and Son Quint are only two minutes away. It offers magnificent views over the city and the bay of Palma. ... more   less 
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