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“lovely place” 5 of 5 stars
Review of Sheraton Mallorca Arabella Golf Hotel

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Sheraton Mallorca Arabella Golf Hotel
5.0 of 5 Hotel   |   Carrer de la Vinagrella | Urbanization Son Vida, 07013 Palma de Mallorca, Majorca, Spain   |  
Hotel amenities
Ranked #12 of 66 Hotels in Palma de Mallorca
Moscow, Russia
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
Reviews in 29 cities Reviews in 29 cities
60 helpful votes 60 helpful votes
“lovely place”
5 of 5 stars Reviewed October 26, 2012

Going on holidays to the hotel is an infallible choice! My family and I spent an amazing unforgettable week in this cozy hotel. Stuff is very friendly and neat, ready to help anytime. Housekeeping s been always in time and food is good no complains! And the price is great too! I'd advise this hotel to anyone who wants to spend a lovely time in a lovely place for the great price!

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGGM, General Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review, October 29, 2012
Good afternoon to Moscú,

We are very pleased that you have shared your experience and opinion about our hotel.

It is nice to know that you enjoyed your stay with us and we would be happy to welcome you back soon again.

Thanks very much and sunny regards from Mallorca,
Babette G
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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131 reviews from our community

Traveler rating
    77
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Sandefjord
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2012 via mobile

Very proffessional and friendly service in a good athmosphere. Breakfeast first class, comfortable rooms, nice Spa, and good golf on 3 courses nearby.Absolutely nothing to complain about. Just a few minutes taxi drive to Palma old town and still no traffic noise. Reception efficient and polite. Good shuttle service between golf courses every 30 min.
Nice bar with friendly service . Dinner restaurant not very exciting but excellent food. For a golf and business group this is ideal. Golf courses not in first class condition but acceptable with good designs.

Stayed October 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGGM, General Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review, October 24, 2012
Dear Oystein B,

We would like to thank you for sharing your opinion about our hotel as well the golf courses.

Guest's feedback is very important for us and we will be pleased to forward your positive and nice comments to our team members.

Looking forward to welcoming you in the near future, we send you
sunny regards from Mallorca,

Babette G
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2012

The staff is very helpful, polite, and hard-working. The hotel is wonderful for families. The hotel is surrounded by a golf course and has a lovely pool area, which the children loved. It is a ten-fifteen minute drive to Palma and less than an hour to many beautiful beaches and areas of interest. Overall a lovely place to stay.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGGM, General Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review, October 11, 2012
Good morning,

Thank you very much for sharing your opinion about our hotel and team.

We are pleased that you had a wonderful stay with and look forward to seeing you back soon again.

Sunny regards from Palma,
Babette G
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 26, 2012

If you like golf and a beautiful hotel with great charm and service from a staff that even before I arrived was helping me, then you will love the Sheraton. I have been a gold member for over a decade maybe two and have stayed in a lot of Starwood properties all over the world and while some might be more elegant I don't think you can even compare this with a Sheraton in the states. It's that in name only. Otherwise, you will think you are staying in a 5 star hotel like the sister hotel up the hill the St. Regis, which is fantastic as well. The really great thing about this property is that it has relationships with four golf courses which are all right there and they have a golf package where you can play each one of the courses as much as you would like. Son Muntaner is one of the best golf courses in Spain and a first class facility. Son Vida would be my second. Renting clubs at either location is great and they had Nike rentals. The hotel staff helped arrange my tee times by email two weeks before arrival.
The hotel is like staying in a hugh private villa with your own personal staff. They communicate with each other and after a couple of days there, they know you and any requests that you might have. They have a great little work out facility and the pool and common areas are fantastic. Its removed from Palma which is a good thing in my opinion. Palma is a large city and parking there is insane as well as trying to figure out your way around town. Taxi's are the way to go but not cheap.
Overall though the location of the hotel is great for getting around the island and seeing what there is to see. They have a beautiful piano in the lobby bar and were kind enough to let me play while I was having a glass of wine.....like I said kind of like being in you own private villa.

Room Tip: Get a room overlooking the pool or the golf course. If you can get a suite do it as well as the bath...
See more room tips
  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGGM, General Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review, October 2, 2012
Dear guest from Dallas,

We are very pleased that you have enjoyed your stay in our hotel and shared your experience on tripadvisor.

It is important for us to receive feedback from our guests and it is nice to hear that you have felt yourself at home in our hotel and received a personalized service from our team.

We will certainly forward your nice comments to our staff as well to the golf clubs.

We hope to welcome you soon again in our property and send you
warm regards from Mallorca,

Babette G
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
altrincham
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 10, 2012

My wife and I thoroughly enjoyed our 4 day stay at this magnificent hotel.
The reception staff were magnificent and couldnt do enough for you. we were greeted by a young lady trainee who was a pleasure to deal with.
our room was large and clean.Our only complaint was it overlooked the car park and not the golf course.
Breakfast was a delight with freshly cooked omelettes the speciality.The only complaint was the daily visit of the wasps.
maybe they could set a dummy fruit bowl to attract the pests!
As for the golf it couldnt be better.The club house is a matter of yards from the gorgeous swimming complex of the hotel.Golf is included in your package and you could do 18 holes a day.The caddy master gave you water and cleaned your clubs.You could leave your clubs at the golf club if you were happy to play the same club each day as we were.If you wanted you could play different golf clubs each day and there was a courtesy coach to take you to the other courses.At no time were we intimidated by other players everyone was very friendly.

Yes we had a great stay-not cheap but good value.
We were shocked to find out on leaving that the hotel is closing for a year in january for a refit! Seems a bit unnecessary.
One complaint is that the staff havent been told what is to happen to them whilst the hotel is closed for a year.The staff are so good and professionalthey deserve more respect from the powers that be.

Room Tip: ask for a room overlooking golf course or pool
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGGM, General Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review, September 12, 2012
Good morning from Mallorca,

We are very happy that you have shared your opinon about our hotel and services

It is always nice to know that we have met your expectations during your stay in our hotel as well on the golf courses.

Thank you very much also for your nice comments regarding the reception staff which we will certainly forward to the front office team.

We look forward to welcoming you soon in the near future and send you
sunny regards,

Babette G
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 5, 2012

Overall a fantastic hotel just on the outskirts of Palma (10 euros by cab into Palma centre), beautiful gardens, golf course and 2 superb pools. We were with our 8 year old daughter so we chose to stay around the kids pool most of the time which was surprisingly quiet for end August, however we were happy to let her go over herself to the kids club (you can see it from the pool so really well situated - very important for me as a parent!). Only one restaurant open but suited us fine. Breakfast was superb, lunch you could have poolside or outdoors at the restaurant, and dinner was also great. Staff were very attentive and friendly but not intrusive. Have already recommended this hotel to friends and family if they fancy a trip to Palma. Will definitely return.

Room Tip: We were in a standard room and it suited 3 of us fine. if you want a bigger room or a balcony, trea...
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGGM, General Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review, September 7, 2012
Dear guests,

We would like to thank you for posting your nice comment and we are very pleased that you have enjoyed your stay with us.

Guests feedback is very important and we will certainly forward your comments to our team.

Looking forward to welcoming you soon again, we send you
sunny regards from Mallorca,

Babette G
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sweden
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2012

The setting is excellent. On the outskirts of Palma with a rural feeling. The rooms and especially bathrooms need a refurbishing. In a regular room the standard af the bathroom is not what you expect in a 5 star hotel. No minibar is unexpected in an establishment of this type. Food was good and affordable.
Staff is friendly and helpful. Most speek better German than English.
Poolarea wonderful. My wife loved the spa.
Good golfcourses. Son Vida and Son Quint in excellent condition in spite of severe heat and drought. Sun Muntener might have the greater layout but condition in the middle of summer not good. The restaurant closed! Very negative and surprising.
For a golfing couplle this is a top resort. For others maybe not a 5 star hotel

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGGM, General Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review, August 23, 2012
Dear guest from Sweden
Thank you very much for sending us your comments by your recent post. Your opinion is very important to us to imrpove our service. We do apologize for any inconvenience you might have experienced during your stay. Maybe we might welcome you once again in our hotel
Sending you sunny regards

Babette G
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Mallorca Arabella Golf Hotel

Address: Carrer de la Vinagrella | Urbanization Son Vida, 07013 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Palma de Mallorca
#8 Romantic Hotel in Palma de Mallorca
#12 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Mallorca Arabella Golf Hotel 5*
Number of rooms: 93
Official Description (provided by the hotel):
Set among Mediterranean style gardens and the fairways of the prestigious Son Vida golf course, the ArabellaSheraton Golf Hotel Son Vida provides extraordinary golf facilities in a setting of grandeur. Located near the ancient port city of Palma, this intimately charming hotel was designed in the style of a Spanish mansion and reflects authentic Mediterranean architecture. ... more   less 
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Also Known As:
Arabella Sheraton Son Vida
Sheraton Palma De Mallorca
Palma Sheraton
Sheraton Mallorca Arabella Golf Hotel Palma De Mallorca, Majorca

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