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“The hotel was good, clean and tidy throughout in the heart of Palma” 4 of 5 stars
Review of Hotel Saratoga

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Hotel Saratoga
4.0 of 5 Hotel   |   Paseo de Mallorca 6, 07012 Palma de Mallorca, Majorca, Spain   |  
Hotel amenities
Ranked #28 of 66 Hotels in Palma de Mallorca
Helsingborg, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The hotel was good, clean and tidy throughout in the heart of Palma”
4 of 5 stars Reviewed June 19, 2013

The hotel was good, clean and tidy throughout. Above all, the new rooms. The two pools were nothing to brag about. Not so cozy and crowded on the roof where the focus was more beer than baths. In some cases, the staff had a very hard time with English and Internet disaster was more blunt than the modem so do not count on it. Otherwise it was ok hotel located in the heart of Palma.

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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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444 reviews from our community

Traveler rating
    131
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    73
    34
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Doncaster
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 17, 2013

Just returned from this hotel and very disappointed. The reception staff are rude and unhelpful, The pool area is a shambles with a total of 20 sun ends for the entire hotel! No food or drinks served on the ground floor at all and the rooftop bar is a joke!, we sat for 4 hours without a single member of staff asking if we wanted anything!!!!! Eventually we went to the supermarket and bought our own, would not recommend this hotel or indeed ever stay here again.

Room Tip: Find another hotel!
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  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballylickey, Ireland
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 13, 2013

My wife & I stayed here, and after some initial hassle with room reservations,(& Cathedral View Interpretation differences) got a nice room at the rear overlooking the lower swimming pool. Very quiet, and a little balcony, on the first or second floor, albeit facing the courtyard.
Lovely restaurant with pleasant staff, and great views; all day sunny topside pool, noisy, and cramped, but near the bar ! (beware of selfish guests trying to get the last of the days sun and hogging the floor-space) outside the lifts.
Like some of your other reviewers, we addressed management on our little issues, but our letter "went missing" having been passed into Directorde Relaciones con clientes @ Hotel Saratoga. These things happen !
Overall it ideal for us, as we only wanted to swim, sunbathe, and be near shops, restaurant areas, which it is. Particular care with your choice of rooms, and given lovely weather you will enjoy your stay.

Room Tip: Lower rooms at the rear overlooking the pool or courtyard; (you may be able to see the Cathedral; ju...
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2013

This was a perfect hotel for me my mum and sister who booked mini. Break to the lovely capital city of Mallorca . Whilst the hotel was very modern the service was good old fashioned quality where every guest was made to feel personally welcome, especially the young bar staff who worked tirelessly serving drinks and food on the roof top bar and pool area. The hotel is well positioned for walking to the old town to visit cultural aspects of Palma and excellent Spanish tapas bars etc. shops close by too even C&A would you believe!!! A lovely holiday would return again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leeds,england
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 10, 2013 via mobile

Just spent 3 nights on a girlie holiday at the Saratoga...and it was a most pleasant experience. The location couldn't have been better - for both shopping and restaurant. To be honest having read some of the reviews I was most pleasantly surprised with the whole experience...the hotel has all the facilities required and is of a more than adequate standard. Would definitely go back.....

Stayed June 2013, traveled with friends
Was this review helpful? Yes 2
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Basel, Basel-Stadt, Switzerland
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 8, 2013

Hotel very well located and with fantastic service. We've been a group of girls for a long weekend and their support with the logistics was remarkable. Great recommendations for local restaurants as well as fantastic support in the organization of a one day boar trip! I'll repeat with no doubts.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2013

We have been organizing a trip for a couple of friends and whether it is on the support for renting a boat, getting some logistic organized for that sailing day, providing us some recommendations on the best restaurants in town, fantastic support !!!!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Saratoga

Address: Paseo de Mallorca 6, 07012 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Palma de Mallorca
#24 Romantic Hotel in Palma de Mallorca
#25 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Saratoga 4*
Number of rooms: 187
Official Description (provided by the hotel):
The Hotel Saratoga, in Palma (Majorca) was established in 1962 and has been recently refurbished. The Hotel Saratoga is situated in a central but quiet location in Palma (Majorca), near one of the most popular and prestigious commercial avenues of the city - Avenue Jaime III - close to the Paseo Maritimo promenade, the Cathedral and the Harbour. Built in a conventional style, the Hotel Saratoga has a fresh and comfortable atmosphere, a sober decor, and excellent facilities, equipment and service. The Hotel Saratoga disposes 187 luxury rooms and offers free wireless high speed internet throughout the whole hotel. There is a BLUE JAZZ CLUB with live Jazz Music and the presence of the best Jazz artists in Majorca. The Hotel Saratoga is highly recommended for Conventions and Business, tourism, Golf and leisure guests. ... more   less 
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Also Known As:
Saratoga Hotel Palma De Mallorca
Hotel Saratoga Palma De Mallorca, Majorca

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