Stayed here for three days on the first package holiday we've ever had (because it worked out cheaper). We payed for a side seaview but wanted to change to a sea view. They couldn't do this because the hotel was full but when we got to our room we discovered we had a full seaview from our (admittedly tiny) balcony. Breakfast was great with anything you could have wanted and the service was very good with boarding passes, some other printing and other services done with no hassle. The hotel is not that handy for the old town of Palma but it is a lovely walk along the promenade. We will be back.