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“Great location ok accommodation” 3 of 5 stars
Review of Hostal Apuntadores

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Hostal Apuntadores
2.0 of 5 Small Hotel   |   Apuntadores, 8, 07012 Palma de Mallorca, Majorca, Spain   |  
Hotel amenities
hertfordshire
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great location ok accommodation”
3 of 5 stars Reviewed November 5, 2012

Stayed two nights with my husband and two children aged 8 and 11 on Nov 3/4th 2012. Location is perfect close to the cathedral, and great tapas bars restaurants on the doorstep .
The accommodation is very basic but also very clean and adequate for a short break where you are out all day and really just need somewhere to shower and sleep which is what we were looking for.
The rooms do vary. We had two twin rooms with ensuite on the second floor (there weren't any private quad rooms here so we had to get two rooms to accommodate the four of us). One room was much bigger and nicer than the other and had a little balcony street side which meant it was quite noisy but we liked that as you feel you are in the middle of the city and nightlife (not for you if you want peace and quiet!) The other room was smaller and a bit musty smelling (still very clean though) and no balcony.
I have seen other reviews on here where people said that they didn't feel safe here ?? We thought it was perfectly secure yes the doors are thin but they do lock and my husband mistakenly left an ipad charging in the room and it was still there on our return and our room had been cleaned during that time-very honest of whoever cleaned the room :-)
Reception is manned 24 hours so I don't see what there is to feel unsafe about.Our children were happy to stay here but I wouldn't recommend it in general for young families unless like ours they have travelled a bit (ours have bacpacked in India and Asia so are used to far more basic accomodation than this !)
In summary good basic accommodation, in a fab location, can be a bit noisy (but you are in a city!!), a little bit pricey for what it was but seems on par with other similar budget places in the area.

Room Tip: room 22 was a good size with street side balcony.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apuntadores, Owner at Hostal Apuntadores, responded to this review, March 3, 2013
Fair review. We may not be the best place for families with young children. We had noted the musty smell in room 23 and this winter we replaced all the windows and damp proofed the exterior. Thanks for taking the time to review us.
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137 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Stockholm
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 23, 2012

Stayed 4 nights in October 2012. Very basic accommodation (no TV in rooms), super location in Old Town, close to Cathedral. Great view over Cathedral from rooftop terrace 7th floor. Friendly staff. Wifi working in reception at street level. No great place for breakfast, but you can get a cup of coffee. Plenty of breakfast alternatives in neighbourhood. If you want reasonable price and central location in Palma, this is the place.

Room Tip: try to get a room with a view
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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apuntadores, Owner at Hostal Apuntadores, responded to this review, March 3, 2013
Thanks for the review. WIFI now working throughout the building
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burnley
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 10, 2012

Just returned from 4 fab days here, rooms basic but clean and superb location. Right in the old town with a roof terrace you 'd never tire of. Tapas bars, restaurants, shops right outside and only 10 minutes walk to a great beach. Despite being so central we weren't disturbed by noise at all; the rooms are good value for money and we were quite comfortable. Not sure reading other reviews what people expect for thweir money but htis was our second stay here and we'll be back!

Room Tip: Higher floors have better views and are quieter, definitely worth paying a bit extra for en suite as...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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apuntadores, Owner at Hostal Apuntadores, responded to this review, March 3, 2013
So happy you enjoyed your stay
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1 review
2 of 5 stars Reviewed June 5, 2012

We stayed here for only one night. The location is great but the rooms are very basic and extremely noisy. It's like the Walls were made from paper. You could here everything in other rooms. We haven't slept at all because of all the noise.
The next night we stayed at a hotel. We payed just a little extra but it was well worth it. I recommend to do so, because hostal apuntadores was à disaster.

  • Stayed June 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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apuntadores, Owner at Hostal Apuntadores, responded to this review, March 3, 2013
Noise can be an issue.
We are in a pedestrian street full of restaurants and bars. In season and until midnight you will hear noise if you have room on the street. The noise is of people enjoying themselves not traffic or industry. After midnight it´s generally peaceful. We have plenty of rooms that do not face the street and they have no street noise. I urge guests to request these rooms if they are noise sensitive.
Our walls are not paper thin but I know other guests can be inconsiderate at times. We have a 24 hour reception and if the night porters are alerted to late night noise on the terrace or in the rooms they will stop it.
However if you want guaranteed 24 hour tranquility a hostal in the center of a Spanish city is not the place for you.
Sorry your experience with us was so poor.
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Nottinghamshire, United Kingdom
Level Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 24, 2012

This hostal is situated a stone's throw from the majectic cathedral, which can also be viewed from the roof terrace. The pubs, tapas bars and restaurants of the old town are literally on the doorstep, about 30 places within 50 metres. Palma marina is 50 metres away, and the main shopping area starts at the end of the road.

The rooms are compact and basic, but clean and tidy. Our twin room had a bathroom with toilet and shower, air conditioning, a closet with hanging space and a small fridge (which worked and was cold) and a small balcony overlloking the Carrer del Puntadores.

The staff were friendly and helpful, and the deal from the internet was very good value indeed.

Not luxury, but cheap, cheerful, clean, friendly, great views from the terrace and perfectly located.

Room Tip: Ask for an ensuite room, they are on the front and have a balcony.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apuntadores, Owner at Hostal Apuntadores, responded to this review, March 3, 2013
Thank you. This sums us up perfectly!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 15, 2012

We stayed for four nights and asked for a quiet room before we arrived. We got a room next to the public toilet so we heard everything when somebody used the bathroom. So much for quiet. The view was a wall, no wind, no sunshine and so the room was smelly, there was mold in the bathroom, the towels were dirty (or looked dirty) we weren't sure if somebody cleaned the room (but they did make the bed every day which wasn't necessary, the bathroom needed the attention more. Or the floor) The beds are a disaster. It wasn't a real bed, more like a camping bed, the mattress was old and when we had the chance to check other rooms on our floor, we found out, all beds look like this.
The only good thing about this hostel are the stuff. They were helpful and gave us a very good tip for the best pizza ever!
The location is great, you're right in the middle of Palma, can see the cathedral from the roof and have a lot of bars and restaurants around the hostel.

  • Stayed May 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apuntadores, Owner at Hostal Apuntadores, responded to this review, March 3, 2013
I am sorry you were so unhappy but I have to correct a couple of things.
There are no public toilets in the hostal and the public is certainly not able to access the floors with guest rooms.
We do not use camp beds. All of our beds are industry standard and all mattresses clean and serviceable.
Our cleaning log shows no complaint about the bathroom and had there been we would have offered another room.
Please can I appeal to all guests to make any complaints during your stay so we can deal with problems. Please don´t suffer for four days then moan on Tripadvisor, as the reviewer points out we are friendly and helpful!
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Berlin, Germany
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 10, 2012

Hostal Apuntadores has both pros and cons. Pros are: Location is right in the middle of downtown, 2 mins walk from the Cathedral so couldn't be any better if you want to be in the center of Palma. The terrace has amazing views to the cathedral so is the perfect place to enjoy breakfast or even a beer. Service was OK. However, the room quality is very poor. We got room 33 and it was very dark, bulky tiny beds and the fridge didn't work. Besides, there was water leaking from the ceiling and falling into my bed so it got all wet. Fortunately I didn't spend too much time sleeping because a wet bed is unacceptable. I reported the problem to the reception and they promised to take a look, but the next night it was again wet. Pretty bad.

Room Tip: Avoid room 33. It has a leak in the ceiling and beds get wet
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  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apuntadores, Owner at Hostal Apuntadores, responded to this review, March 3, 2013
Oh dear, we did let you down. The leak in 33 was fixed very quickly but of course that didn´t help you. Many apologies
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Additional Information about Hostal Apuntadores

Address: Apuntadores, 8, 07012 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #7 of 26 B&Bs / Inns in Palma de Mallorca
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hostal Apuntadores 2*
Number of rooms: 28
Official Description (provided by the hotel):
Great value accommodation in the heart of the old town. We offer basic rooms with heating /air conditioning, friendly, helpful staff with lots of local knowledge and the most fabulous roof terrace in town. Check in and check us out! ... more   less 
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Also Known As:
Hostal Apuntadores Palma De Mallorca, Majorca

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