A group of us ate here as we had had the restaurant recommended to us. Maybe we went on the wrong night, because, although the service was good, the food was at best OK. I started with grilled octopus which was burnt and tough, followed by "suckling pork", their English translation of a dish. Although it sounded good, it looked just like a slab of meat when it arrived, and the taste was unexceptional. The thing is, this restaurant is not cheap and I felt that, for these prices, we should have had better food. The wine was local and good - though again, not cheap - which was something.
My big complaint came when I came to pay the bill. I agreed the total in Euros and put my credit card in their machine. The total in Euros was correct so I put in my PIN number. Imagine my surprise when the receipt printed out and they had taken the total in pounds (GBP) at a very poor exchange rate. Despite my objections, they refused to back down and insisted that nothing could be done. It left a bad taste and made me feel like I had been ripped off. Ripped off in an expensive restaurant. Not good at all!
If you own or manage El Portalon, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.