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“Elegant Hotel” 4 of 5 stars
Review of Gran Hotel Lakua

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Gran Hotel Lakua
5.0 of 5 Hotel   |   Tarragona 8, 01010 Vitoria-Gasteiz, Spain   |  
Hotel amenities
Ranked #12 of 26 hotels in Vitoria-Gasteiz
Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“Elegant Hotel”
4 of 5 stars Reviewed December 8, 2012

This Hotel is very elegant and very clean.
It is also very beautiful and peaceful. The stairs are so nice, the breakfast place is very clean and comfortable. The entrance door is a turning door which I personally love and a normal door.
Also the toilet's are very clean. There are sometimes different activities to enjoy!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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98 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Brighton, United Kingdom
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 28, 2012

Chosen as a stop-over heading south from Bilbao to southern Spain having arrived on an evening ferry. The hotel is very close to the main road network - but otherwise in a residential suburb with no amenities anywhere close-by. Large underground carpark, but plenty on street parking right outside. Modern style reception and lobby, check-in process good. The room and bathroom were huge and luxurious (maybe slightly tired in places).
The hotel feels like a business hotel more set up for seminars/conferences than tourists.
The main restaurant was either basic buffet - or expensive tourist type menu. The bar is a small kiosk in the lobby. It lacked atmosphere and was expensive (and empty). The cafe bar attached to the hotel wasn't good - we thought we had wandered into the staff canteen (also empty).
We headed out and found a little cerveceria 10 minutes away where we had a great dinner and drinks for around €20, sitting with the locals.
Skipped breakfast - expensive, checked out easily and stopped off at an excellent truck stop on the motorway for the usual Spanish breakfast - excellent and cheap.
Would use the hotel if in a hurry, but for the money could do much better elsewhere.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Staffs
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 20, 2012

Best buffet breakfast I have seen for a while and taste as good.Rooms are luxury and worth the money.Staff could be more friendlier!!There is a nice shopping center near by.
We used the hotel as a stop over to drive to France. Disappointment that you have to pay for the spa facilities!!!!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stranraer, Scotland
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 7, 2012

We stayed here for 5 nights recently due to an event and I think the rate we received was a special rate.
Hotel has a large reception area with very welcoming and friendly staff, all of whom speak English which was welcome as my Basque is limited to nil. Situated on the outskirts of Vitoria it is about 2.5km walk directly into the centre, or walk 0.5k and jump on the tram (1.25e per journey or 3.8e for a day ticket).
Very modern hotel with every amentiy you could want. Rooms large and well appointed with so many lights and switches we got confused, beside lights aswell as spotlights for reading. The only down side was we had booked a double room and got a twin so not sure if they actually had double rooms but the beds were right next to each other so it made no difference to us.
The minibar was well stocked and stayed that way throughout our stay - prices on a par with the hotel main bar, although there is no tea and coffee facility in the room.
Bathroom was fab, loads of space, and not just shampoo and foam bath to use, but also bath salts, perfume spray, toothbrush and paste, razor, cotton buds, sponge, condom, and there's bound to be something else I missed! Towels were replaced every day, whether we replaced them on the rack or not.
The hotel bar was 7.50e for 1 beer and 1 coke.....walk next door into the cafe bar and pay under 5e for the same 2 drinks, sometimes served by the same person who was running between the bars! Drink wine and it will be even less.....a glass of red was 1.30e depending on what you went for!
Can't really say anything negative about this place, we didn't have time to try out the leisure facilities or the spa....maybe next time :-)

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2011 via mobile

Great rooms, friendly staff, great value. Only downside was restaurant which lacked atmosphere and was a bit pricey.
Hope to stay again.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giv'atayim, Israel
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 30, 2011

We have stayed at the Lakua hotel for 3 night's, superb hotel with all neccesary facilities
free parking, Wi-Fi, and reccomended service - hotel located at the northern access road to Vitoria about 2.5 Kms' from city center, with easy shuttle connection upfront - we were there as group of basketball team & fans so price was lower than usual, certainly the optimal choice !

Room Tip: Hotel is only 4 floors high, rooms on the parking side should be quieter, However they are all nice...
See more room tips
  • Stayed March 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
Top Contributor
84 reviews 84 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 6, 2011

I spent one night here on business travel. The room was nicely appointed. Room service was efficient even if they got my order wrong (a bit of a language issue, my Spanish/ their English)

  • Stayed July 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gran Hotel Lakua

Address: Tarragona 8, 01010 Vitoria-Gasteiz, Spain
Location: Spain > Basque Country > Alava Province > Vitoria-Gasteiz
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Vitoria-Gasteiz
Price Range (Based on Average Rates): $
Hotel Class:5 star — Gran Hotel Lakua 5*
Reservation Options:
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Also Known As:
Gran Hotel Vitoria Gasteiz

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