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“Ranked high for a good reason!” 4 of 5 stars
Review of Silken Hotel Ciudad de Vitoria

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Silken Hotel Ciudad de Vitoria
4.0 of 5 Hotel   |   Portal De Castilla 8, 01008 Vitoria-Gasteiz, Spain   |  
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Ranked #3 of 26 Hotels in Vitoria-Gasteiz
england
Top Contributor
76 reviews 76 reviews
64 hotel reviews
Reviews in 64 cities Reviews in 64 cities
179 helpful votes 179 helpful votes
“Ranked high for a good reason!”
4 of 5 stars Reviewed December 28, 2012

I liked the hotel.It was easy to find with the satnav.You can unload right outside before you find paking nearby ,or do what I did and drive straight into the secure underground paking the hotel offers for a small extra charge.
The hotel is quite big,and part of a chain,so no personal touches but instead it offers a slick check-in and check out and uniformly efficient service from English speaking staff
Our room was a decent size for the price.More importantly it was clean and comfortable with all usual amenities for a hotel of this category in a European city.The bathroom was a good size with adequate towels and toiletries and had a modern attractive style
Breakfast was very good ,buffet service and a varied selection to choose.Many business folks seem to use the hotel,normally a good sign I find.
The walk to the sights in the old town is about 15 mins ,but it's quite an interesting walk so it's not a chore.
For the price you should get on the net through the usual hotel booking sites I reckon it offers excellent value for money and I plan to stay again next summer when I re-visit this lovely,and much under-rated city.I think the hotel gives you all you could reasonably expect for a 1 or 2 night stay at a sensible price.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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334 reviews from our community

Traveler rating
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39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Moraira, Spain
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 26, 2012

Arrived for a one-night stopover in the pouring rain but able to park for unloading outside the front door. Check-in seamless and room on third floor was pleasing, airy & clean.
The Silken Hotel is nicely situated about 300 metres from the cathedral, beyond which is the old town.
It being a Sunday, the hotel restaurant was unfortunately closed for dinner although the café was open and, in retrospect, we would have been far better staying there for tapas and a light meal rather than venturing out into town, where most other restaurans were closed also.

Room Tip: Higher floors help reduce the effects of early morning street noise, but there are only four floors...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brussels, Belgium
Top Contributor
103 reviews 103 reviews
41 hotel reviews
Reviews in 45 cities Reviews in 45 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 16, 2012 via mobile

I stayed in this hotel for three nights. I enjoyed my stay. The hotel is confortable, quite centrally located.
The room was big enough,the bathroom well equiped.
Very calm at night and even in the morning, no noises from the street nor from the other rooms.
Nice and efficient staff. Free wifi ( a bit too slow ). Paying fitness center (€13).

Stayed October 2012, traveled on business
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Seattle, Washington
Top Contributor
71 reviews 71 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 3, 2012

Our first visit to the Silken chain will not be our last. we got a great deal online and were bowled over with the luxury and service. The desk gave us a recommendation for a terrif nearby restaurant open on Sunday night. We were real pleased.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Top Contributor
70 reviews 70 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 28, 2012

General

A lovely hotel framed in a classic façade and convenient location to explore the city. Convenient parking under the hotel with direct access to the lobby and rooms – also a reasonable price.

4/5 Check-in/out: Excellent and efficient process.

4/5 Room: Nice bright room with tasteful modern but calm décor. Extremely comfortable bed and well laid out bathroom.

4/5 Ambience/General: Seating area in the Lobby and a pleasant bar and restaurant.

Food

3/5 Breakfast; Reasonable but not exciting.

5/5 Staff; Extremely efficient in all areas

Average Summary Score:4.0 / 5

Would definitely stay there again.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herent, Belgium
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2012

We stayed there for only one night but the hotel was really comfortable. We found also a very convenient offer on the Internet (around 70 euro per night), so we enjoyed even more our stay. The room was spacious and clean. The bathroom had also the same, positive, characteristics and the minibar was really good furnished. Sleeping was a really relaxing experience. Only Internet could be faster and the rooms could enjoy of a bit more light. It is just 5 minutes walking to the city center (Vitoria is a really nice and cosy city), but the position outside of it is very useful if you are by car: you don't need to go inside the small streets of the city center. I think that the hotel has a parking but the public parking just 100 m far is also a good option.
Nice stay.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 10, 2012

We stayed there on Holiday, the hotel and room were great, very nice. The reception staff were friendly and could speak English.We paid for the breakfast which was very good. on the downside the breakfast staff however were very unfriendly, actually to the point of being rude.
on the plus side the hotel is an easy walk to the old city. Again on the downside it was the worst internet we had come across, free internet means only browsing.we had access to the exec lounge, which when we were there was free water and TV, not worth using it or having it.

Room Tip: we stayed in 341, it had a nice entrance hall and was roomy, it was centrally located in the front o...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silken Hotel Ciudad de Vitoria

Address: Portal De Castilla 8, 01008 Vitoria-Gasteiz, Spain
Phone Number:
Location: Spain > Basque Country > Alava Province > Vitoria-Gasteiz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Vitoria-Gasteiz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Silken Hotel Ciudad de Vitoria 4*
Number of rooms: 149
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Also Known As:
Silken Hotel Vitoria Gasteiz

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