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“good location, mediocre hotel” 3 of 5 stars
Review of Hotel Zaragoza Plaza

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Hotel Zaragoza Plaza
1.0 of 5 Hotel   |   Plaza Zaragoza 3, 20007 San Sebastian - Donostia, Spain   |  
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Hotel amenities
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New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“good location, mediocre hotel”
3 of 5 stars Reviewed May 7, 2014

the hotel is perfectly situated, close to the beach, walking distance to everything. The room was small, dated and smelled like air freshener. Staff was very nice. The breakfast was very good as well. Average hotel and room, very good location.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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180 reviews from our community

Traveler rating
    39
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    8
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18
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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1 review
4 of 5 stars Reviewed May 5, 2014

We really enjoyed our stay in Hotel Zaragoza Plaza. Our room was excellent, the hotel was spotlessly clean, the staff were friendly and helpful. The location is excellent, very close to the sea and convenient to the old town. It was exceptionally good value. If we have the opportunity to return to San Sebastian, we will certainly plan to stay there.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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Quebec
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2014

very well located, two blocks away from the beach, it's an amazing deal. The 3 guys at the reception were all helpful and friendly and the breakfast was simple but filling... of course parking the car can be quite an expensive issue in San Sebastian, be ready to pay at least 18 euros for one day... overall, i found the hotel more interesting than the city of San Sebastian itself...

Room Tip: if you want to sleep late in the morning, try to get a room away from the breakfast room (on the 1st...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester,UK
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 26, 2014

We stayed here for four nights and got a very good deal via this website (255 euro including breakfast). The room was smallish but more than enough for our needs. The bathroom was small but again more than adequate. Both were spotless and cleaned every day. Breakfast was assorted breads, pastries, cold meats and cheese -and sometimes fruit and yoghurt - with coffee and juice. More than enough to set you up for the day. The staff were friendly and helpful. The hotel is one building away from La Concha beach - which we could see from our balcony - and around ten minutes walk from the old town. If you're arriving by bus from the airport then the bus station is around twenty minutes walk away or there are taxis at the bus station. We had a small balcony as our room was on the first floor at the front of the hotel. There was some noise in the early hours on Saturday night /Sunday morning but this was not the fault of the hotel but rather the fact that Real Sociedad played Barcalona and won and some locals did a little too much celebrating. However, this didn't really bother us for more than a few minutes. The blackout curtains kept out all the light and the tv worked fine (though it's all Spanish channels - but who goes on holiday to watch tv?). Wifi in the hotel worked fine for us. Air conditioning also worked okay. There is no bar or gym (hence the one star) but all in all this hotel probably deserves three stars for service and location. You get what you pay for so if you're looking for a basic good value hotel then this option is well worth considering and I would definitely stay here again.

Room Tip: We asked for a balcony or view when booking and this was included in our price. Lovely view over t...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valencia, Spain
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2014

We chose this hotel as, according to the several opinions read, it could be the best option for price/quality.
When we were walking towards the hotel we saw the direction signals of others hotels showing 3-4 stars and our Zaragoza Plaza was the only one with ONE lonely and poor star. Basically, we got scared. We spent only one night there, on the last sunday night of 2013. We didn't pay too much for the room, better, it was quite cheap.
However, that one star lies! Obviously the hotel is not a five stars, but surely it's between 3 and 4. So we supposed it's something related with some taxes the owner doesn't want to pay. The room was quite clean, with carpet on the floor, but no dust at all and surely well daily hoovered. The room was very bright during the day due to the large windows facing the main nearby square. However, it was quiet and during the night we didn't hear any noise. I only found the bathroom slightly small, but it's the only negative point of the room I may find.
The hotel is at about 5 minutes walking from the "Playa de la Concha" (there is just one building dividing the hotel from the beach) and not much more distant from the historic city centre.
The breakfast is continental and was plenty and very good.
I strongly recommend this hotel and I'll try to book it again if I'll go to San Sebastian in the future.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 1, 2013

Stayed there for two nights back in April. Will give it three stars because of the location, and because the staff was friendly and helpful whenever they could be. However, the room was minuscule (and the walls paper thin), there was no wifi throughout our stay (despite trying different locations in the hotel and repeatedly asking the reception staff - who again were friendly but had no solutions), and the breakfast consisted of cereal and cold cuts of dubious origin. The rates were not outrageous, but still higher than the much better hotels we stayed at in Bilbao and Barcelona during the same trip. I'm thinking that there have got to be better options in San Sebastian.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mossley
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 18, 2013 via mobile

Stayed here recently for 1 night and although I was trying to travel on the cheap I thought I'd pay a bit more for 1 night! Unfortunately overall I think it wasn't worth it and it was quite expensive!
Communal areas were nice but the room was a bit tatty and there was something growing on the wall and roof in the shower! The TV wouldn't turn off so I had to unplug it! The room was small and basic, if it was half the price then I probably wouldn't have minded as much but it was nearly £90 for the night for just myself. I stayed in Barcelona the night before and paid half the price for a much nicer hotel right in the centre of Barcelona!
On a positive note the staff were very good and I didn't try the breakfast so can't comment on that.

Stayed November 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Zaragoza Plaza

Address: Plaza Zaragoza 3, 20007 San Sebastian - Donostia, Spain
Phone Number:
Location: Spain > Basque Country > Guipuzcoa Province > San Sebastian - Donostia
Amenities:
Beach Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#8 On the Beach Hotel in San Sebastian - Donostia
#10 Family Hotel in San Sebastian - Donostia
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Zaragoza Plaza 1*
Number of rooms: 19
Official Description (provided by the hotel):
The Zaragoza Plaza hotel is situated in the very center of the Romantic Area of San Sebastian, just few meters from the most beautiful beach of the town called La Concha.Enjoy your stay with us! ... more   less 
Reservation Options:
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Also Known As:
Zaragoza Plaza Hotel

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