This was our last 2-nights stop in our Portugal + Spain trip of 8 nights. Donostia is quite a nice spot. Having a nice beach and an attractive downtown, in the neighbourhood of more expensive cross the border French resorts, must be the reason for it being so popular. But ... that smell from the gutter! I can not image the place in summer. It smelled even on 28&29th of October, at 8 degrees wheather. What a pity.
Fortunately, Leku Eder is far away from the smell, over the top of mount Igeldo, looking down to the next small bay on the west of Donostia, and the Faro. You witness an unbeleivable view of the ocean, the mountain and the bay from your balcony if you have one, or from the balcony of the breakfast room, if you don't. Let me remind you that the rooms having balcony look north towards the ocean, which means wind, rain, and cold whenever available! Our period of stay was at the borderline before winter, so it did not matter that much. But, we did look (and ask) for additional heating, because there was a peculiar problem with the radiator, but they soon fixed it.
The rooms seem to be individually decorated, with nice pictures on the walls reminding old movies and times when color pictures did not exist. A nice touch. The furniture is neo-classic, not new, but well-kept and perfectly clean. Some might consider the rooms somewhat small. Do not worry, not small as you would feel uncomfortable, definitely larger than an Ibis for example. Besides, the wardrobe is almost as large as you would have at home. Regarding the almost room-large balcony, which gave me the opportunity to smoke as much as I want, plus that wonderful view, I can not complain in any way. Besides, they treated us as they promised. I appreciate that. This is an advantage of family-run hotels, and they value relations more than you can imagine. We felt home indeed.
This was our first stay in a family hotel with two stars. We were worried about the services, cleanliness, breakfast, almost everything. Well, we shouldn't have worried. Toileteries were not impressive, but there was no problem with any other thing, except one, I must admit.
Beds were 2 singles put together as double. This is something we are used to, no problem. But the interesting point was my wife's bed had a nylon underneath the sheet. It kept making an uncomfortable noise through the night, which brought several uncomfortable images to our imagination. The next morning, we learned that both beds in our friends room were the same. They had even tried to pull it off, but couldn't, as they were knitted to the mattress.
Well, if it were a precaution, all beds should be that way. Else, it means only beds that have been in some way spoiled have been treated this way. Either way, it is unacceptable. Whether it is starless, or 5 stars, a hotel has to have enough extra mattresses to temporarily replace the ones that are effected. You wash them, dry them under the sun, air them, and store them as backup for future casualties. You do not knit nylon on them!
We are all human, and we all know that several unfortunate things may happen. And we also understand that a hotel is not expected to throw away a mattress everytime such things happen. But it can be handled by just keeping 1 or 2 extra mattresses.
Besides this, we were more than content. The rooms were nice and clean, balconies were unbeatable, the breakfast was better than we expected though missing eggs, and the staff were very, very gentle and unbeleivably helpful. The sympathetic, a bit overweighed guy with red cheeks, trumbling into the breakfast hall every few minutes, did not miss anything. The staff always kept smiling, and did what is necessary.
Would I stay there again - yes. Would I recommend - yes, with all my heart. But, if I want to swim or surf everyday, no, because although there is a quite frequent bus which stops right in front of the hotel and takes you to the beach or into the heart of the city in less than 10min, it would become a burden after a few days. On the other hand, the place is perfect for a stay during which you explore the neighbourhood. Do not hesitate to stay there, because I'm sure they will find a proper solution to the mattresses after they have read this review, because they seem to be proud of their Tripadvisor badge of perfection! Congragulations, they deserve it. I would like to thank for their hospitality publicly, here.
- Official Description (provided by the hotel):
- Leku Eder Hotel is a family style hotel overlooking the Ocean from the top of Igeldo hill. The hotel is situated less than 4 km. from the City Center of Donostia/San Sebastián and has a good bus connection to the Center and a free parking area for our guests.All the rooms are equiped with bathroom, telephone, tv, and free wifi connection. We have a sunny terrace where our guests can relax or read placidly.The breakfast room is panoramic and our customers can enjoy at any time, from the collection of teas and infusions available to them and make use of the dining room, which features one microwave, crockery and cutlery, if they bring their own food. ... more less
- Reservation Options:
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