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“Comfortable hotel, great location, slow internet” 4 of 5 stars
Review of Silken Amara Plaza Hotel

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Silken Amara Plaza Hotel
4.0 of 5 Hotel   |   Plaza Pio XII 7, 20010 San Sebastian - Donostia, Spain   |  
Hotel amenities
Certificate of Excellence
Sao Paulo, SP
Level Contributor
135 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Comfortable hotel, great location, slow internet”
4 of 5 stars Reviewed July 16, 2014

We stayed twice at the Silken Amara Plaza in July, eight days total. We had a positive experience and would stay there again.

The property is fairly new and generally well maintained.

We loved the location, a nice neighborhood a 20-minute walk to the old quarter and next to the bus station, where you can catch a bus to Bilbao or Pamplona, which we did. I understand that some fellow travelers may not like to walk or may not like having buses next door.

All personnel with whom we interacted were friendly and helpful.

We had breakfast only one day, preferring to indulge on local pintxos. It cost EUR 18 and was in line with other hotels of the same category, not the best and not the worst. It had some local specialties that were quite good.

The room was quite comfortable, with a very decent bathroom, comfortable bed, and great bedding. Again, in line with other properties of the same category.

Our only restriction was the free internet. Speeds were nearly dial-up and so slow that most of the time we preferred to use our cell phone’s 3G network. I really don’t understand why so many decent hotels have poor internet connections in this day and age. If for some reason you need higher speeds, forget Amara Plaza.

Had it not been the internet, we would have awarded a five-start review to this hotel, which is otherwise great.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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571 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Bournemouth, United Kingdom
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed July 10, 2014

this is a very bland hotel.the rooms are small and also very bland.the bathroom is quite good and there is a shower and a bath and both of them work well.there is no tea or coffee facility.The bed was comfortable and the pillows were average.there is a well stocked mini bar and there are a good selection of real glasses.ac works fine and the window opens.The curtains are thin and let lots of light through.
To sum up its ok but very bland I also have a view of a bus station out of my window and it is in a bit of a weird location neither being in the town nor near the beach

  • Stayed July 2014, traveled on business
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
115 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed June 26, 2014

It was a very confortable start to drive the rented car into an underground garage and to take the lift directly to the reception. The reception staff was very friendly. All the members of the reception staff during our three days´ stay were friendly and the information we got for our sight seeing trips was very appreciated.

The room was not too large, but had everething you need with confortable beds and good house keeping. The bathroom was rather large and confortable. The airconditioning did not work in auto modus, and we shut it down towards the morning, since it got too cold. The windows were good, you could open them, and when they were shut, you did not hear anything from the outside so we had a good nights´ sleep every night of our three days stay.

The restaurant downstairs served very good food, and we had our dinner there every evening being a bit tired after so much sightseeing in the town and on the coast and after our trip to Pamplona. Would recommend this restaurant, especially the fish soup! The bar was very nice too, and the bar tender ever so quick and friendly.

If you are looking for a confortable hotel, in order to see San Sebastian and the surroundings, would recommend this place to stay, especially, while you can park your car in the garage and take the lift up to the hotel building.

For San Sebastian you can walk to the old town in about 25 minutes or take the bus by the hotel, which has a frequent schedule.

The price of the room and extras and the food were moderate considering the good standard. The wireless was for free in the room.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 24, 2014

Arriving from Bilbao Airport, the bus pulls up 20m from hotel which is great. The hotel is very clean - we stayed on the 8th floor - the carpet outside the rooms looked and smelt brand new. The rooms are fairly small but cosy (good sized bathroom though). Its a 20-25min stroll into old town - my wife and I found the stroll which we did in the day and again at night very pleasant being a quiet and safe area. Would definitely recommend to anyone who wants to be in a good location and stay in a clean and reasonably priced hotel

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 21, 2014

My husband and I with another couple stayed for two nights here, which we all found to be comfortable, clean, great location, and wondeful staff. The ful breakfast was delicious and with a good variety of food and beverages. Location near bus stop, which made very easy get around and see the town, historic area, and sites. Will highly recommend stay here while visiting San Sebastian, a beautiful, friendly city. While in town take a walk around the area and do not miss the beach area. It's breath taking being so near the ocean and seeing the local town.

Hope you enjoy the hotel and ciyt as much as we did.

Room Tip: Have a wonderful time. Enjoy life.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renfrew, United Kingdom
Level Contributor
155 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed June 20, 2014

Friends booked us in here and we thought good price but so what?
While 25 minutes from the beach and old town to walk the surrounding area s good, and the hotel staff are excellent.
Cafe is fine for breakfast, and piano bar for a drink. Staff will e]recommend and book local restaurants which are friendly and good.
In some ways ut was good not to be in the hubbub of this lovely city.

Room Tip: Book through online websites as good deals available.
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 19, 2014

Clean, well-appointed rooms and friendly staff made this a good choice. generous breakfast buffet.
Located twenty minute walk from old town, there is also a bus stop and taxi rank just outside hotel.
Good value for money.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silken Amara Plaza Hotel

Address: Plaza Pio XII 7, 20010 San Sebastian - Donostia, Spain
Location: Spain > Basque Country > Guipuzcoa Province > San Sebastian - Donostia
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 On the Beach Hotel in San Sebastian - Donostia
#7 Luxury Hotel in San Sebastian - Donostia
#8 Business Hotel in San Sebastian - Donostia
#9 Romantic Hotel in San Sebastian - Donostia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Silken Amara Plaza Hotel 4*
Number of rooms: 162
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Also Known As:
Hotel Silken Amara Plaza

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