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“Great but 10pm shower curfew” 3 of 5 stars
Review of Pension Joakina

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Pension Joakina
Del Camino street 4 - 4th right, 20004 San Sebastian - Donostia, Spain   |  
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Hotel amenities
Special Price
15% off room rate
Melbourne, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Great but 10pm shower curfew”
3 of 5 stars Reviewed October 22, 2012

The pension is well located for exploring the old town. Rooms are clean and comfortable. Free WIFI worked perfectly during our stay. Nearby is an excellent patisserie. The beach is very close.

What did cause a huge problem though was having a shower after 10pm. I'm informed this causes lots of noise, but I find it impossible to believe it could create more noise than Joakina banging on the door to tell us to turn the shower off. We never received notification of a 10pm shower curfew at any point in the booking process, and in Spain where people eat dinner very late and enjoy the nightlife, I find this very unusual.

If there is a hotel policy that hot water must not be used between 10pm and the morning, this should be clearly stated during the booking process. If you shower in the morning, then this place is great. If like me you like to be clean when you go to bed, find somewhere else.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuixDonosti, Gerente at Pension Joakina, responded to this review, October 23, 2012
Dear Sir, thanks a lot for your review. We will try to inform guests before the arrival some rooms shower corfew, as the hot water makes a lot of noise when it works at night and also disturbs other guests when they are sleeping at night. We work to give our guests a pleasant rest at night, cleanlyness in a lovely location as you valued in your opinion. Have a nice trip arround Europe. Joakina and Luis Olaizola
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31 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Naples, Italy
Top Contributor
73 reviews 73 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 14, 2012

Location of Pension Joakina is simply perfect. It's in the centre of San Sebastian, and everything is around the corner: the old town (pincho bars!), the shopping area, seaside, beach and harbor. However, if you come to San Sebastian by car (like we did), do not even think about parking it on the street in that area and be prepared to fork out 25 € per day in one of the underground parking garages.
Pension Joakina has no reception. You'll be welcomed by Joakina herself, the eccentric and funny lady who owns the hotel. She lives somewhere in the same house and will give you the keys of your room and the main gate, so coming back late at night is not a problem. We met her only on our arrival, then we haven't seen her anymore, even at check out (since there's no reception, we gave her a call and she said "oh, just leave the keys in the room, close the door and go"). In simple terms, it's impossible to rate the service of Pension Joakina, since there's no service at all, apart of the regular cleaning.
For breakfast there's a plenty of coffee and pastry shops in the area with nice local delicacies. Just go to Plaza Gipuzkoa around the corner and have a more than pleasant breakfast under the porticos.
Well, our stay at Joakina's was very pleasant, I must say. The room was large, clean and quiet and had a nice small terrace with view on the street. This was my first time in San Sebastian and I am looking forward to visit it again, surely by staying in Pension Joakina.
I would recommend Joakina to whom is looking for perfect location, great value for money and adequate comfort without frills.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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LuixDonosti, Propietario at Pension Joakina, responded to this review, September 21, 2012
Good morning, thanks a lot for your review. Is very nice to know that your stay was as quiet and pleasant as we like to give to our guests. Due to comments like you about parking we have an agreement with Parking La Concha, which is not in the corner but is close by, to give an special price to our guests, 16€ a day. We do not treat much clients sometimes as we like to keep calm and silent at the Pension, hope this wan not a problem to you, and you prefered this way of treatment. Regards. Luis Olaizola
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Melbourne, Australia
Top Contributor
100 reviews 100 reviews
64 hotel reviews
Reviews in 67 cities Reviews in 67 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed September 7, 2011

Joakina is a jewel if you want peace and quiet. It's minutes walk from beach, old town, railway station etc yet is on a quiet street, has been renovated with heavy doors and double glazed windows and together, this makes for a wondrous silent retreat in a busy touristy city. It also has reliable strong wi-fi. An important plus.

There are four rooms. Three have a balcony and one does not. Instead it is open to the central lightwell. I have to stress that this review applies solely to this room. We arrived in hot humid conditions to find that the room was almost as hot as outside - and had no air con. Luix, the friendly and helpful tri-lingual proprietor gave us a small fan. It was on day and night during our four night stay. We opened windows and doors as often as we could without compromising our privacy and the room simply heated up again each time we were in it. The central lightwell is covered and on the fourth floor so simply doesn't help to cool anything down. I would guess the other rooms with balconies did not have this issue when the cool change came through - our room was still too hot to sleep in comfortably.

Re sleeping, despite a modern renovation and lovely shared bathroom, the beds were hard single ensembles with barely cushioned wire springs. I had to use both sheets and a towel underneath me at night to avoid a sore back and legs. It was hot enough that I certainly didn't need them on top of me!

Luix also runs the place with his mum. She was nosy enough to look into our room several times from the shared bathroom and on one occasion, saw that we had hung up a jacket on a hiking clothes line in the room simply to air it out - it was dry. She leaned out of the window and gave us a serve about not washing clothes and letting them drip on the floor. We had done no such thing and appreciated that wetting floating veneer floorboards would be a bad thing - we are home owners too!! However the rooms do not have a single clothes hoist or door / wall hook even to hang your wet towel each day. When you are sharing a bathroom this is quite important. The nosy mother would also appear each time we used the shared bathroom to make sure we had left it clean. We felt a bit spied upon.

So this is not a negative review as our stay was restful and pleasant and I would recommend Joakina only if you get a balcony room. There are just a few issues that need attending to to raise the bar to anywhere near the 80 euro we paid. This central room is not offered at a discount and based on all of the other places we have stayed in in Spain, it is worth about 50-60 euro.

  • Stayed September 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuixDonosti, Propietario at Pension Joakina, responded to this review, September 21, 2012
Good afternoon, thanks a lot for your review. We liked you enjoyed some of our services, and treat to attend your suggestions along this year. To do it a bit better, we bought some new big fans, as air conditioning machines are too complicated to install, we hope with this we fix a problem we found and we have to attend. We also changed all beds this year, we hope clients like them more, we had not almost complaints about this but is true they were not as new as the last renovation we did. About my mom, she likes to have everything clean, specially for next guest, after any uses the bathroom, sorry if you felt disturbed, she wants to beg you pardon if you felt spied. Anyway, some other guests (not you, we remember you and we have to tell you were some of the cleanest guests we had), wash clothes in the bathrooms, which does not allow others to use for personal washing and specially clothes won´t be dry never as dries do, we have wooden floors and we do not want them damaged with wet clothes. Finally, we now San Sebastian is not a cheap place to sleep, renovations are much more expensive and buildings also, which they increase a lot the final price of any Pension / Hotel. We hope next time you come here you will have a balcony room, please remember it to us when you book a room and we will try to attend your suggestion, like we did now with your review. Regards. Luis Olaizola
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London, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 7, 2011

After overcoming the mixup with arrival time...which I realised later was my own fault...everything else fell into place. Greeted by warmest welcome that Basque Country can give. The place itself is immaculate, clean and quiet, the rooms are very spacious! The location is perfect, 5mins walk to the beach and the old town!

I can't wait to go back and catch up with the hosts, hopefully my spanish has improved by that time hehehe

Noe Iñigo

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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LuixDonosti, Propietario at Pension Joakina, responded to this review, September 21, 2012
Good morning, thanks a lot for your review, is great to read good words like yours!! Yes, it was a pitty the little misunderstanding, but finally everything was ok. Hope to see you soon at the Pension Joakina. Regards. Luis Olaizola
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Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 30, 2011

We absolutely loved Pension Joakina! The photos don't do it justice. We stayed in a twin room (very clean and very comfy) with a beautiful little balcony looking out over the street. The shared bathroom was big, modern and spotless and is only shared with one other room so we rarely had to wait. The location is perfect and the owner is absolutely lovely. I can't recommend this place highly enough. I would definitely stay here again.

Room Tip: Ask for a room with a balcony.
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuixDonosti, Propietario at Pension Joakina, responded to this review, September 21, 2012
Good afternoon, thanks a lot for your review. Comments like yours make us happy and give us an incredible feed to keep working hard. Hope to see you soon again!! Regards. Luis Olaizola
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 15, 2011

We ended up in some god awful hostle with no hot water, no sound proofing, and drunks stumbling aroudn the halls till 5am and then loud regge starting at 10. We hunted all aroudn San Sebastian and to much dispare couldn't find a free room. We then found this place where an elderly woman spent 15 minutes telling us about how long she had been runing the place and how there were never problems and etc.

I'm not sure this is a great place if you want to party in your room or go wild in the hotel, but it's clean, comfortable, quiet, well priced and peaceful. I would highly recommend it for anyone looking for a solid place to sleep while they enjoy San Sebastian. The location is also incredable, being very close to both beaches and all the Pintxo bars in Old Town.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuixDonosti, Gerente at Pension Joakina, responded to this review, September 21, 2012
Good afternoon, thanks a lot for your great review. We did a big renovation some years ago to give the service you had at Pension Joakina, not a place for party, just rest and close to everything in town. We still keep working to give more and better services, hairdryers in rooms, better linen and towels, blankets, etc. We hope to see you soon!!! Regards. Luis Olaizola
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Additional Information about Pension Joakina

Address: Del Camino street 4 - 4th right, 20004 San Sebastian - Donostia, Spain
Phone Number:
Location: Spain > Basque Country > Guipuzcoa Province > San Sebastian - Donostia
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #49 of 64 B&Bs / Inns in San Sebastian - Donostia
Price Range (Based on Average Rates): $
Number of rooms: 3
Official Description (provided by the hotel):
Adults only Pension, recently renovatedd. All ensuite rooms have balcony view. Two shared bath bedrooms, one of them with balcony view. Great for city center quiet area, after visiting the town, working, etc. Rooms have free wifi, TV, heating, hair dryer, acoustic isolation, linen and towels changed everyday or when requested.Parking agreement available at La Concha parking. ... more   less 
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