We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ideally located for a short stay” 4 of 5 stars
Review of Bilbao Jardines Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Bilbao Jardines Hotel to your Saves list
Bilbao Jardines Hotel
2.0 of 5 Hotel   |   Jardines 9 | Casco Viejo, 48005 Bilbao, Spain (Bilbo Zaharra)   |  
Hotel amenities
Ranked #19 of 43 Hotels in Bilbao
north London
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Ideally located for a short stay”
4 of 5 stars Reviewed August 20, 2013

I've stayed at the Jardines Hotel in Bilbao twice now and been perfectly comfortable and content each time, but it still feels slightly strange to be recommending it, for this is a hotel that seems to go out of its way to be as impersonal and anonymous as possible. The only staff I've ever seen have been a solitary - though always helpful and pleasant - person on the reception desk.

From the laminate floors, and uniformly green walls, to the 100% self-service breakfast, complete with croissants in plastic pillow-packs, this is hardly a home from home. Rooms are neutrally and minimally furnished, so you'll want to be out and about rather than hanging around ... which is good, because its location slap-bang in the middle of the old town means that Bilbao's best bars and pintxos places are right on your doorstep. And for that alone, I'll happily go back there again.

Room Tip: Rooms at the back of the hotel will be quieter than those facing the street.
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

179 reviews from our community

Traveler rating
    26
    94
    36
    18
    5
See reviews for
36
50
19
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
boulder co
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 16, 2013

This hotel is close to the train station and an easy walk to most things you might want to see in Bilbao. Breakfast was adequate-ish. There were plenty of decent restaurants and bars in the neighborhood. I would stay here again. It was reasonably comfortable and clean. What more can you ask for the price?

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 28, 2013

We had the hardest time finding this hotel since it is located on a pedestrian street. The closest parking garage is not that close to it. The a/c in the room wasn't working so they provided an electric fan for a quad room. The room needs cleaning, upkeep and updating. The location wasn't bad as there were very nice restaurants close by.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 16, 2013 via mobile

Good value and location is ideal. Can be bit noisy due to interior patio. Wouldn't bother about the breakfast. Staff lovely and friendly and left luggage is a plus! Wifi free. Only complaint was bathroom was bit dirty

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lausanne, Switzerland
Top Contributor
55 reviews 55 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 29, 2013

Well situated in the old town . Modern furnishings and good sized rooms. All spotlessly clean.
Room on street side rather noisy with window open. Walls very thin as could even hear snoring from next door.
Within walking distance to Guggenheim.Breakfast poor for 5.50€. Coffee and croissant in bistro opposite for 1.50€.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krakow, Poland
Top Contributor
191 reviews 191 reviews
191 hotel reviews
Reviews in 136 cities Reviews in 136 cities
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed June 28, 2013

The price for the hotel was super cheap and very inexpensive. The hotel overall was very good and OK. The hotel was nothing amazing, but was generally doable for a few nights. Was very clean however outdated and older.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
Top Contributor
64 reviews 64 reviews
62 hotel reviews
Reviews in 31 cities Reviews in 31 cities
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed June 24, 2013

This hotel has an excellent location in the old town of Bilbao and the staff are very friendly. But thats where advantages ends. Yea, its a basic 2-star hotel and the rooms are simply furnished. But in our room (103) the bed was so hard it was impossible to get some sleep. In addition to that, the sound isolation from the hallway and other rooms war non existent, another reason that our sleep during our three nights at this hotel was heavily disturbed. Looking back on our experience at Bilbao Jardines, we should have paid a few more euros and stayed at a better place.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Bilbao Jardines Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bilbao Jardines Hotel

Address: Jardines 9 | Casco Viejo, 48005 Bilbao, Spain
Location: Spain > Basque Country > Vizcaya Province > Bilbao > Bilbo Zaharra
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #19 of 43 Hotels in Bilbao
Price Range (Based on Average Rates): $
Hotel Class:2 star — Bilbao Jardines Hotel 2*
Number of rooms: 32
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Despegar.com, Agoda, HostelBookers, Booking.com, TripOnline SA and Tingo so you can book your Bilbao Jardines Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Bilbao Jardines Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.