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“Not quite a 4 star” 3 of 5 stars
Review of Hotel Zenit Bilbao

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Hotel Zenit Bilbao
4.0 of 5 Hotel   |   Autonomia 58, 48012 Bilbao, Spain   |  
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Ranked #16 of 41 Hotels in Bilbao
California
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Not quite a 4 star”
3 of 5 stars Reviewed August 19, 2012 via mobile

My stay was comfortable, but the hotel does not live up to its four star rating. It's clean and quiet, and the hotel staff are accommodating. The public transport outside is convenient, as the hotel us far away from major sights. However, like other reviewers mentioned, the beds are uncomfortable, the a/c barely worked for us - in a heat wave -, and the "hotel fitness centre" is a block away in a privately owned gym they have a relationship with. While the gym was pretty good, I would expect a 4 star to have it on site, or mention that on their website. Parking was also full when we arrived, despite our request for parking in the reservation, and we had to park on the street.

Stayed August 2012, traveled as a couple
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247 reviews from our community

Traveler rating
    56
    117
    52
    17
    5
See reviews for
27
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42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Malmo, Sweden
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 29, 2012

A hotel which is just of the center of town. However, the green tram starts outside the entrance. The green tram goes along the river (including Guggenheim) to the old town.
The rooms are rather small, but clean and comfortable.
There is free internet in the lobby and parking in the basement.
The staff at the reception is very helpful.

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Sebastian - Donostia, Spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 15, 2011

I've stayed here twice (first time in January 2011), both times with friends who were flying out early the next day. The location is good: it's a 15 minute walk to the bus terminal, and the rest of the city is also easily accessible by foot for those who are walkers (for non-walkers, metro and tram lines are nearby). Rooms in both cases were a bit small, but clean and pleasant; hotel was quiet at night (at least in rooms with interior/rear-facing windows). Staff was nice enough and competent, though a bit slow; free wi-fi in the rooms (ask for log in and password at reception). As someone who does not want to spend a lot of money on a hotel and doesn't need lots of amenities (parking, room service, etc.) but values quiet, cleanliness and a convenient location, this is my go-to hotel in Bilbao.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bristol, United Kingdom
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 21, 2011

Had a discounted weekend rate, which made us book this business-style hotel on busy main street. Clean, useful wi-fi and good base. Good location - easy walk to Art Museum and walk or bus to Guggenheim or Old Town. Very helpful staff. Restaurant not cheap but good quality. Supermarket nearby. Subterranean parking is €20 a night - too much for our two motorbikes.

Room Tip: Avoid main road frontage.
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  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 16, 2011

We stayed here for two days. The front desk staff speaks English, which was a help. While the check in person couldn't muster a smile to welcome us, we won't hold that against the hotel. The non-smoking room we had faced the street, and was a bit noisy in the early evening, but everything quieted down nicely later. Well supplied bathroom, including a toothbrush and tooth paste. Free wi-fi. Easy access from the bus station, and an easy walk to the Guggenheim Museum, and surrounding areas. Restaurant in the hotel is expensive, however, there are places to eat in the area.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dublin
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 14, 2010

Stayed here for 5 nights. Its a fine hotel to stay in. Room lovely and large and spotless and very quiet. Staff very friendly and helpful. They will give you a map of Bilbao, but go to the i tourist information office and get a larger copy for free if your sight is not good! You can walk everywhere from this hotel, especially to the Museo de Belles Artes (also good place for lovely meal) and you will pass a 'Pedicure and Manicure' salon on Areilza Street that I can highly recommend and they can speak English. The Metro is near and I bought a Creditrans ticket which was great value and far cheaper than buying single tickets for bus, tram and metro. Taxi from hotel to airport cost €25 euros (very good value) but if you take the bus its only €1.40. Visited the Guggenheim on Tuesday when there were no queues at all, but don't eat the very overpriced (€70) degustacion meal in the restaurant there. It was very disappointing, bad value, and the main course was horsemeat! Ugh. I loved Bilbao, it was incredibly hot, no rain at all during the day and I would stay in this hotel again.

  • Stayed September 2010, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed August 15, 2010

Very good and confortable hotel, not close to the old town. Professional staff, clean rooms, wi fi internet in the rooms.

  • Stayed September 2010
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Zenit Bilbao

Address: Autonomia 58, 48012 Bilbao, Spain
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Bilbao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Room Service Wheelchair access
Hotel Style:
Ranked #16 of 41 Hotels in Bilbao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Zenit Bilbao 4*
Number of rooms: 65
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