Having read other the other commentaries I must say that many objections have been addressed by the administrative. Let's start with the front desk. They do speak English as well as other languages. Cordial, polite and reserved. A few more genuine smiles would be optimum, but with that said they accommodate their guests. They will gladly hail a cab, lend you an umbrella, and recommend area restaurants taking into consideration your likes.
The restaurants are fantastic. A gourmet chef myself, the food was fresh and well presented. After arriving from the airport only 15 minutes from this location I was seated at 9:30pm and greeted with a pleasant disposition. I was not rushed and the waiter was attentive. The breakfast was included and the buffet had everything you could imagine. A omelette bar, eggs any which way you like them, crepes, American fare, lunch meats, cheese, fresh fruits, juices....like I said everything! The view is spectacular and there is plenty of outdoor seating. The staff kept up with cleaning the tables and refilling the beverages as we investigated a new fare to taste. Breakfast s served as early as 6 am for business travelers.
The rooms are modern, get a room on the outside. Mine was 615, equipped with a patio that was a perfect spot to read and sip a hot tea in the evening breeze. It didn't face the Guggenheim, but it had an extra perk. That was a bathtub! Yes... An old fashioned four footed tub, on a cherry slat floor, with a view of the terrace. It was like bathing in the outdoors. Private and luxurious. My only complaint here was that of all the toiletries the only thing missing was bubble bath. Otherwise you can leave your toothbrush behind because that's available everyday. Men's items are more prevalent, most likely due to business conventions. His and Her's robes, slippers are standard.
Room amenities included Cd's for every musical taste with a stereo system comparable to a Bose system. Room service available 24 hours. In-bar fridge is well stocked with champagne and special items. Turn down with chocolate bonbons and the latest magazine. Truly a five star experience.
Go for any outside room with a patio/balcony. 6th floor as a walk up to the rooftop restaurant. En...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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On behalf of the entire Silken Gran Hotel Domine Bilbao team I would like to take this opportunity to thank you for your warm words regarding your recent vacation at our hotel.
It is a pleasure to read that we met your expectations during you stay and that you enjoyed the Doma restaurant , the excellent service, the hotel and room facilities. Regarding the bubble bath, we have 24 hour room assistance for any additional service you may require during your stay. We are honored that you have chosen our hotel as your holiday destination and will be looking forward to welcoming you back again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.