Went for a long weekend in October and were very impressed by both the hotel and Bilbao. Room was very smart and contemporary with large shower room. Breakfast was fantastic... even champagne which my wife took advantage of. Only problem was the first night I had the aircon too warm! The builders were in reception but no real problem. Staff were friendly and helpful. Location is great, 2 minutes along the elegant boulevard Gran Via to smart shops and 10 minutes through the fabulous park to the Guggenheim. 20 minutes to the 'old town', well worth the walk. Seek out the small street behind the hotel, off the Rodriguez Arias Kalea, which is full of both contemporary and classic Pintxos (Tabas) bars, 5 minutes from the hotel - THE place to be in the evening. Then stop off for a nightcap at the bar JAMIE directly opposite the hotel - great gin and tonics! The hotel is great value for money.