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“Weekend break” 4 of 5 stars
Review of Barcelo Bilbao Nervion

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Barcelo Bilbao Nervion
4.0 of 5 Hotel   |   Paseo del Campo de Volantin 11, 48007 Bilbao, Spain   |  
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Hotel amenities
Ranked #5 of 42 Hotels in Bilbao
Certificate of Excellence 2014
Torquay, United Kingdom
2 reviews
“Weekend break”
4 of 5 stars Reviewed 3 days ago NEW

Location excellent near old town, tram, and main city centre. Clean modern if a bit sterile for my taste. WiFi good standard in room and three lifts give good access to all floors and garage. Reception staff helpful.

Room Tip: Chose a suite on front overlooking the river. Impressive bathroom. Interesting watching people on ri...
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  • Stayed April 2015, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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677 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Ipswich, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

A really good location for the hotel, right on the river and with the old town just 10 minutes walk away. Underground parking too, which is a bonus in a city where it isn't always easy to find somewhere secure, particularly important for motorbike riders.

The staff let it down though - they're snooty, unhelpful and won't go out of their way to help. In our case we arrived extremely hot and tired after a full day's riding in the Picos mountains, and they refused to process a check in or offer a cool drink without a passport (which was still on our bikes in the luggage). In a virtually empty hotel they then placed us in rooms as far away from the lifts and reception as was possible. The rooms were clean and modern enough, but with the only contact with the staff a poor one, it could do so much better.

  • Stayed April 2015, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very pleased with this hotel. Modern style with a large lobby, friendly staff, and nice rooms. Very centrally located, with both the Guggenheim and the old city 10 minutes away by foot. Fast wifi, comfortable beds, and very clean. I highly enjoyed the breakfast buffet, definitely worth it.

Room Tip: Many rooms do not have the shower in a separate room. The toilet has its own room, but the shower is...
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  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BilbaoNervion, Director General at Barcelo Bilbao Nervion, responded to this review, 1 week ago
Thank you very much for your comments. We copy them to every department of the hotel.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

comfortable. well located. nice and clean.
The hotel is very nice and in an excellent location with easy walking distance to the old town and other attractions as the Guggenheim musseum.
good breakfast .

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Bilbao
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is very nice and in an excellent location with easy walking distance to the old town and other attractions. We were VERY disappointed when arrived to the hotel late in the evening and couldn't even access the parking lot to unload the luggage. We were told to look for street parking around the hotel (impossible to find) or park about 3 blocks away at the public facility. The hotel should give priority to hotel guests for parking or at least allow to reserve it together with the room. The rooms are nice but small and the bathroom is open to the room and separated only by a glass wall. Uncomfortable in my opinion. Other tan that very nice and personnel very helpful.

  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Barceló Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BilbaoNervion, Director General at Barcelo Bilbao Nervion, responded to this review, 2 weeks ago
Thank you for your comments. Regarding the parking, we give priority to hotel guests, however, regarding the number of parking spaces we have, it is not possible to reserve it. We take note for your comments about the room distribution.

Best regards
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Top Contributor
54 reviews 54 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

we stayed here for one night. It was a fabulous hotel - lovely room with lots of space and an excellent bathroom. The bed was comfy and the wifi efficient - and the breakfast was beyond fabulous. So much to choose from I could have stayed, eating, all day.
The hotel is in an excellent location between the Guggenheim museum and the old town. The staff were helpful and friendly and spoke English well.
Highly recommended.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect location.
Very comfortable bed.
Excellent shower.
Great breakfast.
Fast free wifi.

Only downside was soundproofing not good enough. Could hear people walking in room above but it didn't spoil our stay.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Barcelo Bilbao Nervion

Address: Paseo del Campo de Volantin 11, 48007 Bilbao, Spain
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Bilbao
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Bilbao
#5 Luxury Hotel in Bilbao
#5 Business Hotel in Bilbao
#7 Family Hotel in Bilbao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo Bilbao Nervion 4*
Number of rooms: 350
Official Description (provided by the hotel):
The Barcelo Bilbao Nervion**** hotel will be reopening its doors on 26 April after a complete refurbishment of its facilities. The hotel is situated right in the centre of Bilbao next to the town hall and 10 minutes from the Guggenheim Museum, the Old Quarters (tapas bar area) and the Gran Via (shopping area). In addition, the hotel offers a new concept in sleep with the perfectly equipped B-rooms. The Barcelo Bilbao Nervion**** hotel has received the "Q" distinction from the Spanish Institute of Tourism Quality and offers a wide variety of gastronomic options. It also boasts fully equipped facilities and services for hosting conferences and conventions with over 1,000 m2 and 10 function rooms with capacity to hold up to 1,000 people. ... more   less 
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Also Known As:
Barcelo Nervion Hotel Bilbao
Barcelo Hotel Nervion
Barcelo Hotel Bilbao

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