The hotel was ideally positioned, close to shops, bars - one across the road was convenient for a late beer or two - and the quality inside was first class. Modern, clean, with extremely helpful and kindly staff. Loved our room on the second floor, but if anyone has trouble walking it included a small number of steps upto the front door and bathroom. Nice outdoor areas which will be good in summer. Breakfast was everything you could want, however turn up late and you had to sometimes ask for food to be stocked up. But couldn't fault the choice. It is a very quiet hotel with a 'canteen' style food service available and a restaurant. oh and a gym. Bilbao was brilliant, superb. We went to watch Ath Bilbao v Ath Madrid and it worked out really well despite a 9pm kick off. More details available on request. We walked the city, including visiting the Guggenheim, funicular, shopping centres, the old town and squares. Enjoyed walking down by the river and the food and drink was extremely reasonable. All round, first class. Loved it.