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“Great Hotel, Perfect Location” 5 of 5 stars
Review of Carlton Hotel

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Carlton Hotel
5.0 of 5 Hotel   |   Plaza de Federico Moyua 2, 48009 Bilbao, Spain   |  
Hotel amenities
Ranked #7 of 43 Hotels in Bilbao
Mexico City
Top Contributor
143 reviews 143 reviews
46 hotel reviews
Reviews in 75 cities Reviews in 75 cities
63 helpful votes 63 helpful votes
“Great Hotel, Perfect Location”
5 of 5 stars Reviewed February 26, 2013

This is a great hotel with an excellent service in a perfect location. A classic in Bilbao. The location can hardly be better, in the best street in Bilbao, with lots of shops and restaurants around and at a walking distance to the old town, Guggenheim, etc.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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427 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Madrid, Spain
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 25, 2013

Although it is a 5 starts hotel it is an old one.

The quality of the sleep is quite good, not many noises With a spaceful room and bathroom. I really don't like the decoration at all, it is clear that the hotel did not change the decoration in more than 10 years, but this is just a personal likes question (I prefer much more a well decorated smaller place with a nice gym rather a large old-styled one with no or bad gym at all). In addition to that, the service is helpful and polite.

They have a gym with few and old machines making difficult for someone accustomed to train on a regular basis to use it to train.

For the city prices it is a not a cheap one, and this is because it is a 5* one.

Not bad located and with free wifi makes a not bad option.

Room Tip: If you need to park the car ask it in advance. They use to say that you don't need to book it, h...
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wroclaw, Poland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2013

Perfect for quick sightseeing. Very close to most important monuments, museums and even the famous bridge is not far from here. You don't have to rent a car and by metro you can do all the trips you need. Excellent staff, hotel very good quallity, clean and quite good kitchen. Not far from here I found very nice( with typical local food) restaurant. About it later on...

Room Tip: Higher floors have less unit noise.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 19, 2013

This is an excellent choice right in the heart of Bilbao, a historic hotel that is spotless in every respect. The room was clean and spacious, even by American standards of size. The bed was very comfortable too. If I have one complain about the room it would be that it lacked a coffee/tea service. Other than that, perfect. The Carlton also has a great gym with everything you need to get a workout with free weights, a cable station, pull-up machine and a few benches. For cardio there are bikes, but you would be shortchanging yourself if you don't go for a run by the river in the early morning light, when it starts to reflect on the Guggenheim museum for a spectacular effect.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2013

stayed here twice in the last couple of years, very nice hotel in a very good location will always try to use this hotel when back in bilbao, we got very good deals when we stayed here, had breakfast some mornings and it was excellent, staff at this hotel were excellant

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London /Nice
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 6, 2013

brilliant location,very large clean and comfortable room

classy old fashioned, staff very helpful

sit in the American Bar to see old Bilbao and some wonderfully large G&T's

as another reviewer put it - a snip at e80

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teesside
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 1, 2013

Location is superb in the centre of Bilbao. We arrived late on a Sunday so the place was very quiet. We were not informed that the rooms all have free WiFi on the first night and unsuccessfully tried to access internet in the business centre. However, when we returnd on the Tuesday we were given the password for the WiFi.
Didn't try the restaurant but the rooms are very comfortable and have everything you need.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel

Address: Plaza de Federico Moyua 2, 48009 Bilbao, Spain
Location: Spain > Basque Country > Vizcaya Province > Bilbao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#3 Family Hotel in Bilbao
#3 Business Hotel in Bilbao
#7 Luxury Hotel in Bilbao
#8 Romantic Hotel in Bilbao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Carlton Hotel 5*
Number of rooms: 48
Official Description (provided by the hotel):
Founded in 1926, the Hotel Carlton is one of the landmark buildings and the most majestic hotel in Bilbao. Declared an Architectural, Artistic, Historical and Cultural Monument, over its history the building has witnessed important social and cultural events. ... more   less 
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Also Known As:
Carlton Hotel Bilbao

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