We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 45 Bilbao hotels

Carlton Hotel: Traveler Reviews

5.0 of 5
Plaza de Federico Moyua 2, 48009 Bilbao, Spain
Hotel amenities
Carlton Hotel
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel partners
Booking.com Expedia.com Hotels.com
and 7 more sites!
80%
Ranked #6 of 45 hotels in Bilbao
Most recent review
4 of 5 stars Reviewed February 1, 2013
tamsdad Teesside
Write a Review

278 reviews from our community

    Trip type
Traveler rating
    120
    101
    38
    13
    6
Date Rating
Teesside
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Lots of charm”
4 of 5 stars Reviewed February 1, 2013

Location is superb in the centre of Bilbao. We arrived late on a Sunday so the place was very quiet. We were not informed that the rooms all have free WiFi on the first night and unsuccessfully tried to access internet in the business centre. However, when we returnd on the Tuesday we were given the password for the WiFi.
Didn't try the restaurant but the rooms are very comfortable and have everything you need.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask tamsdad about Carlton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Old world hotel in a modern world”
4 of 5 stars Reviewed January 19, 2013 via mobile

Excellent location in the heart of Bilbao. 2 minute walk to river and Guggenheim plenty of bars,restaurtants and shops near by. Hotel is classic with a sweeping marble staircase large lounge areas. Resturant is not very nice, needs updating. Food and service was good. Room was clean and tidy. Both the room and bathroom were okay but in need of a update. Enjoyed my stay would stay here again a snip at 82euros

Stayed January 2013, traveled on business
Was this review helpful? Yes 3
Ask Andrew R about Carlton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great stay”
5 of 5 stars Reviewed January 18, 2013

Stayed in Carlton for 3 nights in April 2012. It's a great historic hotel in the center of Bilbao, with lavish decor, marble and wood interiors. Huge rooms with great views, we had the one with a tiny balcony overlooking the square. you cant ask for better view really!
The hotel has a small gym with a steam room. breakfast was great, but overpriced at Eur20 pp.
Overall great experience, i would definitely come back!

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask zuzanka111 about Carlton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Moscow City, Russia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“A grand old-timer”
5 of 5 stars Reviewed January 11, 2013

Stayed in Carlton for two nights in Jan 2013 at a suspiciously low rate of 80 euros per night for a five-star hotel in the center of Bilbao, yet it proved to be everything one would expect from a historic hotel. A bit old and tired but lavish decor, creaky floors, marble and wood interiors and surprisingly spacious rooms ideal for two guests as mine had two queen sized beds put together, two sinks, two wardrobes and a large balcony overlooking the main city square.
Cant say the staff was particularly smiley, the locals are just not super friendly, but all the receptionists were very helpful with giving advice about the best ways to see the town and arranging bookings outside when i had a problem with non-english speakers.
The hotel has a small but well-equipped gym and 24 hour room service with direct line which unfortunately failed to work at the time i was there, so i had to to downstairs and place my order through the receptionist.
The location is great, very close to the Guggenheim museum and the museum of fine arts as well as shops and restaurants

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask Alexey V about Carlton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Lovely Heritage Hotel only paces from the Guggenheim”
5 of 5 stars Reviewed January 4, 2013

The Carlton is definitely the place to stay Bilbao! Very close to both the Guggenheim (just a few blocks) and the shopping district of Bilbao (which was actually quite good). The service was lovely, and the heritage aspects of the hotel were excellent! The breakfast was wonderful as well.

The room we stayed in had a great view over the circle that the hotel was situated on, and was lovely and spacious, and just right for three people! Would stay again and definitely recommend.

Room Tip: Try and get a room overlooking the circle if you can!
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask TimC1 about Carlton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Carlton Hotel
Check In mm/dd/yyyy Check Out mm/dd/yyyy
 
 
Melia Bilbao
Great value on a similar hotel
Bilbao, Vizcaya Province
4.5 of 5 stars 443 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Bilbao
Family-friendly
Hotel Embarcadero
Hotel Embarcadero 4.5 of 5 stars 39 reviews
Luxury
Silken Indautxu Hotel
Silken Indautxu Hotel 4.0 of 5 stars 265 reviews
Good for business
Hotel Palacio Oxangoiti
Hotel Palacio Oxangoiti 4.5 of 5 stars 16 reviews
Near the beach
Gran Hotel Puente Colgante
Gran Hotel Puente Colgante 4.0 of 5 stars 58 reviews
Show Prices ABS:HotelCheckRates-d287314?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d228618?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1223116?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d279262?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Bilbao hotels
Melia Bilbao 4.5 of 5 stars 443 reviews Silken Gran Hotel Domine Bilbao 4.5 of 5 stars 631 reviews Hotel Miro 4.5 of 5 stars 406 reviews Sercotel Coliseo 4.5 of 5 stars 255 reviews
Show Prices ABS:HotelCheckRates-d289681?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d266116?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d266115?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2217930?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 45 hotels in Bilbao, ranked by popularity

Been to Carlton Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Carlton Hotel

Also Known As:
Carlton Hotel Bilbao
Address: Plaza de Federico Moyua 2, 48009 Bilbao, Spain
Region: Spain > Basque Country > Vizcaya Province > Bilbao
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#2 Family Hotels in Bilbao
#3 Business Hotels in Bilbao
#5 Luxury Hotels in Bilbao
#6 Romantic Hotels in Bilbao
Price Range: $$
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Splendia, Priceline, Cheap Tickets, Olotels, Otel, HotelsClick and Tingo so you can book your Carlton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Carlton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Carlton Hotel
Enter dates & see best prices*
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices