Rude receptionist: we arrived and drove into the car park, and were ticked off for not reporting to him before driving in: how were we to have known? Booking.com says only that reservation is not necessary – this is not strictly true, in the sense that the renting company only has rights to designated spaces. Another family having done the same, there was a long wait before we got into our (stiflingly warm) apartment, which is not air-conditioned, and is not supplied with fans. Street outside busy, and the flat looks out over a tram depot and the railway line, so with the windows open to get some necessary air through, it is noisy. The adjacent lift shaft moans and clanks. The flat itself is competent and clean, but there are loose wires to the lamp over the bathroom cabinet, including a connector block with exposed screw heads. The combination gas boiler is incapable of providing a steady temperature to the shower. No plug in wash-hand basin. No electric kettle or toaster. Only one bedside lamp. Very good wifi, and a pleasant roof terrace; bus and tram services close at hand. Twenty minutes’ brisk walk to the town centre; a little less to the market.
- Official Description (provided by the hotel):
- BILBAO APARTMENTS ATXURI are modern apartments very close (500 meters)to the old town. They have 1 or 2 rooms, living room, kitchen, and bathroom.Common services: Free WIFI area, gymnasium free, terrace-solarium, meeting room, hairdressing salon and parking. ... more less
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