When you travel for business, two of the more important components are the hotel's infrastructure and the service. This hotel is especially poor in both aspects. The front desk personnel, especially the brunette matron, have really no concept of service or professionalism. I have received more hospitality at KFC on the Jersey Turnpike. I was left with the impression I was some insect they HAD to put up with. They possess a very superior, lofty, and rude attitude. I should have taken that clue and left. I had some equipment and they had no storage, so I had to schlep it up stairs and keep it in my room. I speak Spanish, so I asked the bellman to store the equipment, he never spoke a word, only waved a hand to me opened the elevator door and pointed up and left, nice.
The room appeared decent; however, the climate control unit faces the bed and blinks bright iridescent blue, continuously, all night long, blink, blink, and blink. Should have placed this on the opposite wall, without the glowing blue light. I have never seen this type of unit in any other hotel. Speaking of the ac, after you turn it on, within an hour it will begin to build up condensation. And begin to drip, drip, and drip. Unfortunately not in sync with the blue light. Called down stairs to report this issue, three times, no one ever came. So now I have a large puddle in the middle of the floor in front of the entrance and the bathroom, went through two of my three towels. Sink is very small, no big deal; however, there is an amenities tray that is half the size of the sink, hanging precipitously off the edge of the sink. Indicated to me that no one here with this hotel really cares. They have the Spanish half glass in the tub; however, it is more like 40% glass, to insure a completely wet bathroom floor. The bed seemed to be a bit old and lumpy. Overall, just a 2 star hotel. I could go one; however, now I really don't care to waste any more time on this poor hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.