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“Elegant Hotel in the Center of Sevilla” 5 of 5 stars
Review of Hotel Inglaterra

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Hotel Inglaterra
4.0 of 5 Hotel   |   Plaza Nueva 7, 41001 Seville, Spain (Casco Antiguo)   |  
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Ranked #81 of 173 Hotels in Seville
Miami, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Elegant Hotel in the Center of Sevilla”
5 of 5 stars Reviewed October 16, 2013

This hotel has a lot of character and is very conveniently situated at the Plaza Nueva in the center of Sevilla. All the historical places, the Giralda, the Cathedral, the Alcazar and the Barrio Santa Cruz are all in walking distance. The rooms on the lower floors have been renovated and are very classic and well appointed. The rooftop bar is a must to visit at night and admire the view of the illuminated Giralda. In contrast to this is the service, especially the receptionists. They either are feeling superior to the guests, are underpaid and not interested, but certainly they are not very welcoming and helpful. Luckily there is a very nice Pasteleria opposite the reception to put a smile on your face. Definitely a hotel I would recommend. I read many negative reviews about this hotel, but we are very satisfied and will be back.

Room Tip: Try to reserve a renovated room on the lower floors, which have been renovated.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocio L, Community Manager en Hotel Inglaterra Sevilla at Hotel Inglaterra, responded to this review, October 20, 2013
Dear Guest:

Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. Thank you for the positive review of our hotel.
We were pleased to read that in general you had an enjoyable stay, and we appreciate you have mentioned as well the inconvenience you were subject to, this will allow us to review it internally and correct it.

We are also glad to read that will not impact on your decision to returning back to the Hotel Inglaterra in the future, we hope to see you son.

Sincerely
Gema Otero. Community Manager. Hotel Inglaterra Sevilla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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434 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Dublin, Ireland
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 15, 2013 via mobile

This well-located hotel has much to offer - agreeable room, comfortable bed, nice breakfast. But the internet service is a big let down. The service provider is independent of the hotel and while this might be appropriate in a backpacker's hostel it is not satisfactory in a hotel of this standard.

Guests cannot obtain internet access for an iPad and smartphone at the same time. That is as basic as being able to use hot and cold taps at the same time.

The management need to buck up on this issue or risk damaging their brand.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocio L, Community Manager en Hotel Inglaterra Sevilla at Hotel Inglaterra, responded to this review, October 19, 2013
Dear Guest

I would like to thank you for your feedback and taking the time to post your comments in tripadvisor.com
We were pleased to read that in general you had an enjoyable stay, and we appreciate you have mentioned as well the inconvenience you were subject to, this will allow us to review it internally and correct it. As a management team, we share them with our staff, so we may resolve any and all issues.
We hope to see you soon at the Hotel Inglaterra
Kindest regards
Gema Otero. Community Manager Hotel Inglaterra Sevilla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Top Contributor
66 reviews 66 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 6, 2013

This hotel is bang in the centre of Seville which is very handy for shops and seeing the sights.
It has a rooftop bar where you can eat & drink.
Breakfast was ok and the staff were friendly and helpful.
On the downside, the bed was rock hard! There was no tea/coffee making facilities in the rooms.

Room Tip: If you can't sleep on a hard bed-try somewhere else.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocio L, Directora de Comunicación at Hotel Inglaterra, responded to this review, October 8, 2013
Dear Guest
I would like to thank you for your feedback and taking the time to post your comments in tripadvisor.com. We do take all comments seriously and appreciate all the feedback we can get. in order to improve our service and standards
That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day and we hope to see you again very soon for your next stay in Seville.

Sincerely,
Gema Otero. Communications Manager. Hotel Inglaterra Sevilla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chorleywood, England, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 4, 2013

Having read some of the reviews on here, we booked a night's stay with a little trepidation - the location looked perfect, but would the hotel be worth it?

On arrival it became clear just how good the location is - On the main square, opposite the town hall and a 5 minute walk from the Cathedral and the Alcazar and most importantly for those with a car in an unfamiliar city, on site parking.

The staff were friendly and welcoming, the hotel clean, well looked after and traditional furnished.

Yes the WiFi is a bit rubbish, but quite frankly...who cares?

The beds in our standard double could have been a little more firm, and the shower could have been a bit stronger, but that's me being picky.

The roof terrace bar is a must, even if for just one slightly overpriced drink - the views are fantastic.

If you're in Seville for a night or two or sightseeing, have a car you need to park and don't need to sit on a WiFi connection, then this is a fantastic value hotel for the money.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocio L, Directora de Comunicación at Hotel Inglaterra, responded to this review, October 8, 2013
Dear Guest

Thank you for the positive review of our hotel. Thank you for your feedback and taking the time to post your comments.
We are very happy to know you enjoyed your time at the Hotel Iinglaterra and we hope to see you again very soon for your next stay in Seville.

Sincerely,
Gema Otero. Communications Manager. Hotel Inglaterra Sevilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malta
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 27, 2013

We visited last July for 3 nights with our 2 young children and were very pleased with the hotel.
When we booked we had asked for a room facing plaza nueva, however, this could not be confirmed at the time. When we arrived at the hotel I asked again and the receptionist told e that we have a lovely room and facing plaza nueva. He was right. We liked it very much and was clean and nicely decorated. Bathroom and toiretires were good too.
We had 2 tv in our room both with cable tv... big bonus as the kids could watch Disney channel and were very happy about it.
We thought the breakfast was not worth the money we paid. There were plenty of cafes close by, next time round we will have breakfast in one of them.
The star were quite helpful and they answered all my questions and checked flight details for us etc.
The hotel has a perfect location, it was so convenient.
The only thing which we could find a fault in was the air conditioning in the room. No matter how we set it, we could not get it to work properly.
The top floor had a great view and Saturday night there was a disco party there too.

Room Tip: A room facing plaza nueva has a great view
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocio L, Directora de Comunicación at Hotel Inglaterra, responded to this review, September 30, 2013
Google Translation
Estimado cliente:

Ante todo muchas gracias por haber elegido el Hotel Inglaterra para alojarse durante su visita a nuestra ciudad.

Nos complace comprobar que tuvo una agradable estancia en el Hotel Inglaterra y quería ante todo darle las gracias por tomar parte de su tiempo para compartir sus experiencias con otros viajeros y porque dichos comentarios nos ayudan a mejorar constantemente para poder mantener y elevar el nivel de servicios ofrecidos a nuestros clientes.

Realmente tomamos todos los comentarios muy en serio y confiamos en verle de nuevo en nuestro establecimiento, nuestro equipo estará más que encantado de poder volver a recibirle en el Hotel Inglaterra, en caso de que decidiera volver a visitar Sevilla y hospedarse con nosotros.

Le recordamos que podrá beneficiarse de nuestra Ofertas exclusivas en nuestra web

Reciba un cordial saludo
Gema [--]. Directora de Comunicación en Hotel Inglaterra Sevilla
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Beerse, Antwerpen, Belgium
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 16, 2013

We just visited Sevilla and stayed at Hotel Inglaterra for 4 days. The location is top, also the view in the bar on top of the building is amazing. The interior design is quite traditional.

My only remark is the Wifi service in the hotel. This is totally not 4 stars worth. You don't have connection with you smart phone. It don't accept apps (even in the year 2013). Also the public computer in the hale way has a speed connection like 20 years ago.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocio L, Directora de Comunicación at Hotel Inglaterra, responded to this review, September 27, 2013
Google Translation
Estimado Cliente

Después de leer sus comentarios, quería ante todo darle las gracias por el tiempo dedicado a compartir sus experiencias con otros viajeros y porque dichos comentarios nos ayudan a mejorar constantemente para poder mejorar el nivel de servicios ofrecidos a nuestros clientes

Realmente tomamos todos los comentarios muy en serio y apreciamos toda la información que nos puedan proporcionar y quisieramos aclarar, que el Hotel Inglaterra dispone de un servicio de Wifi básico a disposición de todos nuestros clientes

Si prefiere hablar de la experiencia de su estancia conmigo personalmente, le agradecería que me remitiera un correo electrónico a gotero@hotelinglaterra.es

El equipo de trabajo del Hotel Inglaterra, estará más que encantado de volver a recibirle en el Hotel Inglaterra, en caso de que decidiera volver a Sevilla y hospedarse con nosotros.

Reciba un cordial saludo
Gema Otero. Directora de Comunicación en Hotel Inglaterra Sevilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FInland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 13, 2013

Location of this hotel is worth every penny. You can short walk to almost any attraction or take tram right outside. We asked for view to square and our wish was granted. Breakfest was good with good selection of different eatables including iberian ham. Top floor bar is worth visiting since the view is excellent. Rooms are very comfortable especially since the room we had was two rooms so for 2 adults + 1 child this was perfect.
However we didn't enjoy the reception which was indifferent at best(probably due to poor understanding of english) and sometimes rude.

Room Tip: Ask a room with view to the square.
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocio L, Directora de Comunicación at Hotel Inglaterra, responded to this review, September 27, 2013
Google Translation
Estimado cliente:

Ante todo muchas gracias por haber elegido el Hotel Inglaterra para alojarse durante su visita a nuestra ciudad.

Nos complace comprobar que tuvo una agradable estancia en el Hotel Inglaterra y quería ante todo darle las gracias por tomar parte de su tiempo para compartir sus experiencias con otros viajeros y porque dichos comentarios nos ayudan a mejorar constantemente para poder mantener y elevar el nivel de servicios ofrecidos a nuestros clientes.

Realmente tomamos todos los comentarios muy en serio y confiamos en verle de nuevo en nuestro establecimiento, nuestro equipo estará más que encantado de poder volver a recibirle en el Hotel Inglaterra, en caso de que decidiera volver a visitar Sevilla y hospedarse con nosotros.

Le recordamos que podrá beneficiarse de nuestra Ofertas exclusivas en nuestra web

Reciba un cordial saludo
Gema Otero. Directora de Comunicación en Hotel Inglaterra Sevilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Inglaterra

Address: Plaza Nueva 7, 41001 Seville, Spain
Phone Number:
Location: Spain > Andalucia > Province of Seville > Seville > Casco Antiguo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#34 Luxury Hotel in Seville
#35 Family Hotel in Seville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Inglaterra 4*
Number of rooms: 86
Official Description (provided by the hotel):
Elegant Four Star Hotel in Central Seville Hotel Inglaterra is a premier hotel with an unbeatable Seville location. Right in the heart of Plaza Nueva, guests are granted access to local monuments, famous attractions, holiday celebrations and events, and luxury shopping. Hotel Inglaterra welcomes guests to enjoy one-of-a-kind dining experiences such as award-winning cocktails at Trinity Pub or a light dinner overlooking Seville on the hotel terrace. The hotel provides spacious accommodations that are classically decorated with wooden floors, precious antiques, and some offer whirlpool baths, private terraces, and marble fireplaces. ... more   less 
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Also Known As:
Inglaterra Hotel Seville

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