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“Great Value Hotel” 5 of 5 stars
Review of Silken Al-Andalus Palace Hotel

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Silken Al-Andalus Palace Hotel
4.0 of 5 Hotel   |   Avenida de La Palmera s/n. Esquina C/ Parana, 43012 Seville, Spain   |  
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Ranked #58 of 173 Hotels in Seville
Brighton UK
1 review
“Great Value Hotel”
5 of 5 stars Reviewed October 12, 2012

We needed a hotel out of the city as we drove from Torrevieja for a few days via Granada.
Parking in the surrounding residential area was easy and we could see our car from our bedroom window.
We walked into the city on one day which was fine as we went through the park, which is lovely. Having toured The Alcazar, the walk back was exhausting!
On two other trips in we took cabs which were about 10 euros.
The breakfasts were brilliant - loads of choice, plenty of fresh fruit, cereals, cold meats, pastries etc. The hot food could have been a bit hotter, but was fine.
We had hoped to use the pool, but the weather was (unusually) dull and it rained! The pool looked lovely though.
Some people have mentioned the hotel being a 'bit tired' but we thought it was fine - absolutely excellent value for money, huge bed, lovely clean white linen and two proper pillows each! Air conditioning was good and quiet, plenty of hot water and lovely fresh towels.
We were lucky enough to see three concerts in the Biennal Flamenco festival and would thoroughly recommend a visit to the city when it is on (September 2014 is the next one). We booked through Gala Hotels.com which was the cheapest option - easy to book and print confirmation - would definitely use them again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Galahotels.com

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1,586 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Savyon
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 9, 2012

Stayed 3 nights (from Sept 30, 2012)
Hotel located in a pleasant environment, but one needs a short taxi drive to center of city.
Rooms are very standard. Towels felt like sand paper. TV belongs to 1950's.
Breakfast and dinner were bad!

  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Edinburgh, United Kingdom
Senior Contributor
26 reviews 26 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 9, 2012

When all is said and done, I didn't go to Seville for a hotel. I suspect few people do - and if they have, then Seville probably isn't the place for them. So on that basis, The Al-Andalus was just fine for me.

The staff were friendly and helpful, the rooms clean and comfy. There's even a pool where you can kick-back and wile away part of the afternoon, relaxing and soaking aching feet, while soaking up the rays.

In short I liked it very much. But it isn't perfect. Some people may find the hotel's distance from the centre of the town an inconvenience. In truth it isn't, you can easily get a bus from outside the hotel, which for 1.30 euro will take you to a stop over from the Tobacco factory, made famous by Carmen, in ten minutes. If you must, you can grab a cab for 8 euro, but then you miss out on the noise and bustle of the locals making their way to and from town. And that would be a shame.

I opted not to eat in the hotel but did have a coffee and a ham roll in the bar before going out for the day. In general drinks and food in the hotel are more expensive than in town or in the local bars (well worth trying, especially on match day, when Real Betis are at home) and not as good. I would always urge people not to eat in hotels but it's your holiday.

Some people have complained that there is no wifi in the rooms, although it is easily accessed in the lobby. I didn't have this problem and seemed to have a strong signal during my stay; I would point out, however, that you need to get the password and user name from the front desk and that it only lasts for a couple of days before needing replaced.

If I have one complaint, it is this. A hotel charging as much as this one can, should be providing coffee and tea in the rooms. It's not much to ask is it and god was I gasping for a brew first thing in the morning? Notwithstanding that small issue, I would happily return and intend to do so next year. Give it a try.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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TEL-AVIV
Top Contributor
107 reviews 107 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 7, 2012

I have been there with a group. The hotel is efficient in handling groups and very forthcoming. Food is OK and rooms large and clean. Only deficiency is the location a little bit off center and necessitates a taxi

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Twickenham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 5, 2012

Just had a fantastic week there, weather brilliant, wonderful staff and a very very good breakfast.
The gardens and pool area great, piano bar open until 2am.
Bus from around the corner 1.30 e to town centre.
Well recommended

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 3, 2012

The hotel is big large... big lobby and high ceilings ...
The rooms are clean... comfortable and big...
The food was fine not something special but fine...
The staff wasn't that helpful when it comes to personal issues, i had problem with using the Telephones to call abroad and i lost so many money trying to call and it didn't work... nobody was helping and No one really cared...
But over all it's a nice hotel and clean !

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, UK
Top Contributor
116 reviews 116 reviews
33 hotel reviews
Reviews in 40 cities Reviews in 40 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed October 3, 2012

We were a party of 5 including 2 elderly parents. I booked this hotel as it was out of the city centre and had a pool. I thought after a long days sightseeing we would welcome a cool dip! Yes it is tired and needing a little TLC in places but then again they are not charging prices which indicate otherwise. I feel that this is a hotel that knows who it is and does not pretend otherwise. We had a triple and a specially converted disabled double room. Both were very spacious, clean, good bathrooms and even provided toiletries! We didn't eat at the hotel apart from snacks at the pool bar which were overpriced and tasteless. There are many excellent bars and cafes in the area offering food at excellent prices so eating at the hotel was not a concern. We took a bus from a stop close to the hotel and taxis also, so easy to get into the city. I would stay here again!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Silken Al-Andalus Palace Hotel

Address: Avenida de La Palmera s/n. Esquina C/ Parana, 43012 Seville, Spain
Phone Number:
Location: Spain > Andalucia > Province of Seville > Seville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Seville
#25 Luxury Hotel in Seville
#29 Business Hotel in Seville
#36 Family Hotel in Seville
#47 Romantic Hotel in Seville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Silken Al-Andalus Palace Hotel 4*
Number of rooms: 623
Official Description (provided by the hotel):
Silken Al-Andalus Palace Hotel is a modern, well-lit establishment with 623 rooms and renewed in 2006. It has good access from the centre of Seville, located among the gardens of Heliopolis district and near Maria Luis Park and its main square (Plaza de España). This Sevillian hotel makes it good for the guest to walk around its more than 15,000 m² garden surface, take a relaxing bath in its unique swimming-pool, rest in its spacious rooms with free connection to the Internet or taste a glass of wine in its snack bar.It is the only hotel in Spain that has a whole floor furnished and decorated by prestigious Victorio & Lucchino: 9 luxurious, exclusive suites to enjoy oneself, works of art, oriental furniture, plasma screen TVs, wood and glass baths, sound equipment and private check-in service which help create a deluxe, sophisticated atmosphere. This is a hotel which radiates light, is visitor sensitive, and offers all types of comforts, sophistication and exclusivity. It only takes 10 minutes to get to the hotel from the historical centre of Seville and there is easy access from the AVE (High Speed Train) station and the airport. ... more   less 
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Also Known As:
Silken Al Andalus Palace Hotel
Silken Al Andalus Palace Seville

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