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Reviewed September 30, 2012

This is a large volume hotel located not very far from the heart of the city. It has the feel of a cookie cutter. Nothing wrong with that except I would expect everything to work perfectly in such a place. They didn't.

The check in cue was long. It was long when I checked out and was long the few times I went to the reception for help. The room had a faintly musty smell, probably because the carpets have been around for a long time. And they did not have wifi in the rooms, only in the lobby. I was thankful that every time I had to use the washroom of electricity I did not have to go the lobby.

And then there was the story with the safe. While travelling, I like to leave any extra cash, my electronics and my passport in the safe. My safe did not work. The electronic lights never came on. When I called the reception, they gave me the instructions to operate it first. When I convinced them that the problem was with the safe, the person on the other side suggested that the batteries of the safe may have died. As I was not carrying batteries, I asked her to get it fixed. I was told that it would be fixed "in a while." Half and hour and one more call later I stepped out without the safe being fixed. Two days later when I checked out the batteries had still not been installed.

I must note that the staff was courteous and friendly. Not necessarily helpful but friendly.

Date of stay: September 2012
Trip type: Traveled solo
Thank Yogesh U
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 28, 2012

I stayed at the hotel for 4 nights with 2 other friends and had a very enjoyable stay... Great value for money, the package we bought included breakfast buffet, which did not disappoint, there was a great choice from fry up to continental....The pool area was great, they had stacks of sunbeds, which you can put anywhere (poolside or in the shade on the grassy area)...although the hotel is not in the centre of town, a taxi ride only cost us around €6, on one of the days we decided to walk into town, which did take a while, but we discovered a supermarket along the way (opportunity to buy cheap bottles of water), and got distracted by some pretty parks...The only issue we had was that the wifi connection wasn't that great in certain parts of the hotel, however that didn't stop us having a great time!

Date of stay: September 2012
  • Trip type: Traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mei M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 26, 2012

Make sure to remember your room number when you go to the breakfast buffet. I gave my name instead but was told by Isabel, the hostess, that I didn't exist. It was embarrassing as people who were standing in the queue behind me, were ushered in while she continued to say, 'You don't exist'. A phone call to reception proved that I did in fact exist, but at that point I had lost my appetite and just had a bowl of fruit and had to pay the €14.95 breakfast buffet price...
Apart from this uncomfortable incident, the hotel was fine. The room was immaculately clean and staff at reception were friendly.
The professional photographs certainly make it look palatial but it is a little bit jaded in comparison.
It was a good location, and taxis into the heart of Seville were only €6.

Date of stay: September 2012
  • Trip type: Traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank PetulaMartyn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 25, 2012

Date of stay: September 2012
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 24, 2012

We stayed 5 nights at this hotel..it was very modern and comfortable..the rooms were large and had air conditioning..
The Breakfasts were awesome..everything you could have imagined, the large poolside area was ideal to cool down after a day in Hot Seville centre.

The only dissappointing thing was the Restaurants did not offer varied menus in the evening, only buffets or bistro type meals.( The girl in the Cafe bar from Georgia(Sally) was a delight.Overall we would fully recommend this hotel, for it friendly staff and very relaxing atmosphere.

Date of stay: September 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank William055
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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