I stayed here May 2012 just after it re-opened after renovation and whist the rooms were great the service was seriously lacking.
I stayed again this August for 3 nights (2013) and all of the service issues have been resolved making everything about this place excellent. Personally greeted by the manager, welcomed back, the most amazing room.
Breakfast was high quality and efficiently served even though they were busy. Many hotels do not bother to refill the buffet 20 minutes from closing time but that was not an issue here. 5 minutes to closing it looked like it had just opened up - this is what you expect in a 5* hotel but often do not get. Breakfast was served in the outdoor courtyard making it particularly enjoyable.
As an spg plat the internet was free but I can understand gripes at paying so much for it - which brings me to my few gripes about the hotel. For me tea/coffee making in the room is a must as is an iron/ironing board.
They will gladly fetch you tea/coffee (in 10-15 minutes - a bit improvement on the 45 minutes last year) but they charge you between Euro 8-12 (it varied for no apparant reason) and they would gladly iron anything you ask this is not free either.
When you pay a lot for the room it annoys me that you then get charged for extras that come free in less expensive hotels.
However, if you need to quible about a few euros here and there then go to the Holiday Inn Express. This is hotel where you forget real life and indulge yourself.
The GYM was disspointing - they have the space for decent equipment but have not really grasped what a 5* hotel gym should be about. SWIMMING pool was great - plenty of towels etc.
I canot wait to get back to this place again
- Official Description (provided by the hotel):
- Discover the recently renovated Hotel Alfonso XIII, Seville. Since its inauguration in 1928 the Hotel Alfonso XIII has been the preferred rendezvous for residents of Seville and elite travelers from around the world.From the moment you pass through the entrance of the Hotel Alfonso XIII a world of luxury is your's to explore. Discover the 151 rooms and suites at the newly renovated Hotel Alfonso XIII, Seville, totally equipped and furnished with luxury and comfort. The hotel guestrooms have been decorated with three different elegant styles: Andaluz, Moorish and Castillian rooms. ... more less
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- Also Known As:
- Alfonso Xiii Seville
- Hotel Alfonso Xiii