My husband and I came here on our 3rd stop of our Spanish honeymoon. The hotel was beautiful, decorated with class, staff was helpful and fluent in English and it smelled so good! Weird I know - but every time I walked in I took a deep breath. It's located on a tiny little street which when we came from the train station our cab dropped us off a block away and said we'd have to walk the rest (easy). It's so tucked away that we got lost every day we were here. Never on purpose! The streets are tiny and it's easy to be disoriented. The hotel was in a prime location and very accessible to main sights and attractions so this worked great for us.
The bathroom door was frosted glass and never really closed fully (1/2 inch open) so we gave each other privacy but if you're here with a coworker or friend this may be an issue for you. There was only a small panel of glass enclosing the shower so the floor got wet and slippery, just be careful getting out. We DID have our best nights sleep here though - the bed was incredibly comfortable. In fact... so much so that we overslept on our last night and missed our train to Madrid (not recommended - steep price)!
Our biggest complaint was space. We're from NYC so we're used to close quarters, however there was no place to put our suitcases so we had them on the floor which was really no fun and they were always in the way. We requested a luggage rack but they don't have them. But... a great night sleep far from home is the best deal. We'd come back!
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