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“Atmospheric hotel” 4 of 5 stars
Review of EME Catedral Hotel

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EME Catedral Hotel
5.0 of 5 Hotel   |   Calle de los Alemanes, 27, 41004 Seville, Spain (Casco Antiguo)   |  
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Ranked #57 of 169 hotels in Seville
Kouvola, Finland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Atmospheric hotel”
4 of 5 stars Reviewed December 15, 2012

We felt welcome to this hotel. We got a tour of hotel from a staff member, which was a good thing.

We stayed in a basic room, which was good quality and clean. Also bed was comfortable. Lighting could be better. Air conditioning was powerful.

Roof top terraces are nice and have wiew to catedral. And the wiew is amazing at night time.
Roof top pool is quite small, but it refresh you nicely, and there are some sun beds at the terrace. Drinks at roof top bar were pretty high priced in my mind.

There are restaurants at the hotel and surroundings of the hotel.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, EME Staff at EME Catedral Hotel, responded to this review, December 17, 2012
Greetings Sunshinesini:
Thank you very much for your nice comments about EME catedral hotel. Besides the location, it is very important for us to know the opinion of our staff is also very favorable, since a five-star hotel has service to match.

In EME daily strive for greater excellence, so we very much customer satisfaction as it means we can achieve our goals, although the details you say that can be improved.

Looking forward to your next visit to Seville is as nice as it says, and if you decide to return EME, we will be waiting very happy,
EME Staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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690 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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2 reviews
5 of 5 stars Reviewed December 9, 2012 via mobile

Excellent hotel, service is good, i stayed 4 nights. I spent the first three nights were in a small room, which is very good. A small problem was the noise coming from the roof top bar and from the cathedral bell. The fourth night i mooved to the deluxe room which is a way better abd worth its price with a bigger bathroom and an outstanding view on the cathedrale. The hotel has a very nice bar on the roof and a pool with a view on the giralda. Location is excellent, u can't be better placed in sevilla.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 30, 2012 via mobile

I visited the hotel for 3 nights in October with a girlfriend. On the first night we went to the very popular roof top bar, where I lost my purse. I think it must have fallen out of my handbag when I pulled my camera out to take a picture of the beautiful cathedral. The next morning I was so relieved to find that it had been handed in to reception but to my horror with all my euros and sterling stolen. The manager was not overly helpful and there was nothing I could do as no CCTV was in the bar area. On my return I decided to claim from my travel insurance but I obviously need a letter from the hotel saying what I had reported. I have e mailed the manager about 5 times, phoned 4 times and been promised a letter 2 weeks ago. I have still not received anything. They are just not interested. Without a letter I cannot claim. Lovely location but dreadful management.

Stayed October 2012, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 19, 2012 via mobile

Great place located just in front of the cathedral, moderm and full of beaultiful people. Over the night, the rooftop deserves a visit for a drink( do not try it over the day, since it is magycal only when it is dark).
Rooms are amazing, breakfast delicious and service is very polite.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, EME Staff at EME Catedral Hotel, responded to this review, November 23, 2012
Greetings Patriciamatis:
Thank you very much for your nice comments about EME catedral hotel. Besides the location, it is very important for us to know the opinion of our staff is also very favorable, since a five-star hotel has service to match.

In EME daily strive for greater excellence, so we very much customer satisfaction as it means we can achieve our goals, although the details you say that can be improved.

Looking forward to your next visit to Seville is as nice as it says, and if you decide to return EME, we will be waiting very happy,
EME Staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2012

EME was fantastic! The location is absolutely perfect and within walking distance of nearly every major sight in Sevilla. The staff was extremely helpful to us and offered very good food recommendations (fluent English spoken). The welcome cocktail after a day of travel was quite nice. Our room was very modern and quite large and it was one of the smaller rooms! Comfy bed and quiet even though it is in the middle of town. If we come back to Sevilla, we will be staying there. Our favorite hotel on our 10-day trip to Spain!

Room Tip: Room 315 was excellent. It was a double room for two people.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, EME Staff at EME Catedral Hotel, responded to this review, November 19, 2012
Greetings Todd W:
It is a great satisfaction for EME Team get such good feedback, such as becoming the best stay of his 10-day trip through Spain.

For us, the best gift is to hear that the next time you return to Seville, you'll come to EME Catedral Hotel again, because it means that their stay became an experience to remember.

Reviews like yours help us to continue growing towards total customer satisfaction and excellence.

We look forward to your next visit, if you wish ...
Yours sincerely,
EME Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curitiba, PR
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 12, 2012

Wow!!! All environments at EME are Lovely, Contemplative, Pure Design!..with many effects, Lights, Forms, Sounds! (I bought the Hotel CD!), and it is beside the Cathedral!!! ..and... being welcomed with Moet Chandon!?! Wow!!! In fact I loved it!
 
Negatives points: my room smelled horrible "sewage" or..."backwater"!?! Room 107. And there was also a lot of dust! 
(Sorry! I could not resist and wrote about it. "Hi") It's a shame! Unfortunately, some members of the staff were extremely unfriendly,  to the point of not replying to a Good Day greeting!
Again, what a shame! It could have been Perfect!!!
 
Congratulations to all the the staff at the Italian Restaurant... So Kind and Polite!!!! 
Conclusion: Despite of everything, being in the Eme Hotel was very good! ...and I will probably go back!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, EME Staff at EME Catedral Hotel, responded to this review, November 13, 2012
Thank you so much, Andreia M, for your enthusiastic comment on EME catedral hotel, an experience to judge by your passionate opinions.

For EME Staff is an honor to know that your stay was so enjoyable and memorable, despite the negative details referred to, and which already we work to improve (especially if you decide to finally re-join).

Thank you very much for taking your time and recommend EME, and we wish you all the best.
Sincerely,
EME Staff
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Miami, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 7, 2012

We stayed frm Oct 17 til the 21st. The first night b/c we were on the first floor we could not sleep. We mentioned to the staff the next morning and they were very accommodating they gave us a "studio" on the 4th floor, which was absolutely beautiful! We still heard some noise but it was very tolerable. The staff were all very helpful and hospitable. There was a young lady her name was Anna who we wanted to take her home. AShe was absolutely delightful. Hers as well as the manager's restaurant recommendations were perfect and very enjoyable. Thanks to the staff our stay was very enjoyable and memorable.

Room Tip: choose a room a little higher and in the corner less noise and sunnier.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, EME Staff at EME Catedral Hotel, responded to this review, November 12, 2012
Greetings Giovi R:
First, let us thank you time it took to comment on your stay in EME catedral hotel.

It is satisfying to know that although initially, the stay was not comfortable everything you wanted, the reaction of our service was fast and eventually your opinion about EME is much more rewarding than you expected.

In many cases, a proactive attitude and a great customer service gets full satisfaction thereof, objective at all times is our desire at EME Staff.

We are grateful for your gratitude when commenting on his experience in EME, and wish others in the future.

Sincerely,
EME Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about EME Catedral Hotel

Address: Calle de los Alemanes, 27, 41004 Seville, Spain
Phone Number:
Location: Spain > Andalucia > Province of Seville > Seville > Casco Antiguo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Seville
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — EME Catedral Hotel 5*
Official Description (provided by the hotel):
EME catedralhotel. Boutique hotel located in the historical centre of Seville, in the Santa Cruz neighbourhood, right in front of the Cathedral and the Giralda, just some steps away from the shopping area.As a result of the restoration of fourteen typical sevillian listed houses from the XVI century, the urban resort has 60 rooms and an excellent gastronomic and leisure complex with 7 restaurants, cocktail bars, wellness spa, outdoor swimming pool and outstanding panoramic terraces. ... more   less 
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Also Known As:
Hotel Eme Fusion
Eme Fusion Seville

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