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“No heater at 0º!” 1 of 5 stars
Review of Abades Nevada Palace

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Abades Nevada Palace
4.0 of 5 Hotel   |   C/ de la Sultana 3, 18008 Granada, Spain   |  
Hotel amenities
Ranked #61 of 129 Hotels in Granada
Brussels, Belgium
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
40 helpful votes 40 helpful votes
“No heater at 0º!”
1 of 5 stars Reviewed November 27, 2012

Came to this hotel as a business traveler. It looks good from the outside but as already one reviewer has commented, the rooms are worn-down. I'm attaching a picture of the ceiling of my room. But one could live with ugly aesthetics, however bearing the brunt of a cold night without heat (a/c) is unforgivable.

As I couldn't believe that the a/c was not working prooperly, I checked the operating instructions in the room's service directory booklet. I noticed that the sensor attached to the window was broken, so it was blocking the a/c-heater. I called room service to report the problem and to get it fixed. After 10' a man came, inspected it and told me that nothing could be done to fix it and that this is a problem in many rooms... absolutely unacceptable.

DOn't take any chances, don't come here.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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410 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Marbella, Spain
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2012

Once again it was confirmed that this hotel is excelent choice with warm welcome and friendly atmosphere. It is a little bit far away from the city center but only 20 minutes walking distance which for as was perfect.
The only objection is that staff does not speak well english, at least the one in spa.
When we called to book the termin she could not understand even our room numer, shortly we gave up.
Everything else was just fine.

Room Tip: Do not take the room facing the highway, it can be very noisy if the windows is open.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2012 via mobile

It is a really good hotel, clean, beautiful, a little far from city historic center. I got it on trivago and it was a good deal, besides, food it's not so expensive in the hotel. Ha a private parking, staff are really nice and willing to help.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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paris
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 1, 2012

I have been there for 2 weeks to work in Granada. It is good looking from the exterior and interior but in reality the materials used to build it are of bad quality. The rooms are standard, with a good view if you are on the sierra side with the big drawback that the motorway is just in front of you !
Wifi is non existent or really poor. If you really need to connect you should take an ethernet cable with you to connect to the network in your room.
The parking price is an incredible 15 euros per day and you can not park outside.
I put a ranking 3/5 because it is close to alhambra and because the breakfast buffet is alright, but you can find much more cheaper hotels in the surroundings.

Room Tip: Ask for a room not on the motorway side !
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  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oxford, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 29, 2012

We only stayed for one night and I think that was enough as this appears to be a hotel to accommodate business travellers/conferences rather than tourists although bus loads were staying as well. Its very keenly priced and for that alone the room was worth it but I agree with another reviewer in that the rooms are very hot. If you open a window its like sleeping on a motorway as its noisy. Bathrooms are good and the toilet is amazing - the highlight of the stay! Beds are really comfortable and the room is very clean. Toiletries, hairdryer and mini bar are all provided. Free wifi doesn't work well at all. The check in took a long time and there were only four of us. Breakfast, whilst plenty of choice, much of it wasn't fresh: tinned fruit...in Spain? What's that all about?! They ran out of yogurt 15 minutes after breakfast started. Cheese looked packaged and so did the meat. Cold water for tea. Coffee so dreadful it was undrinkable. Only one credit card machine which wasn't working, so much confusion about this. To be fair once we mentioned the dreadful breakfast to reception staff and I suggested that for customer service they shouldn't be charging us for breakfast, they agreed. If you're going by car the hotel is appointed just off the motorway and there's an underground car park for €15. Taxi fares are around €6+ into town and the Alhambra. More if ordered by reception as the clock starts ticking from the time they start the journey to pick you up. Not a great location if you want to be in the centre but the price of the room perhaps is a compensation.

Room Tip: Make sure you ask for a room away from the motorway if they have any.
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 27, 2012

The tour company that I saw Andalusia with chose this place as the 4 Star option. It is definitely cool and very design driven - the toilets are TOTO, and have blow-dry as an option.

I wished that this hotel were nearer to town, because it is an expensive taxi ride to get there.
Know that there are automated sun shades in the room, operated by a switch near the bed, otherwise you will fry.
There is a discount supermarket next door for stocking up on Cava, and what have you. Around the corner, there are several small restaurants that serve late, but only indoors.

Room Tip: Perhaps ask for an East facing room.
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2012

The hotel in general was very nice. Clean, modern and a short cab ride to the Alhambra area. The only downside was spotty wifi in the room and a so so shower but the spa makes staying at this hotel 100% worth it! For only 20€ you can get a 60 minute circuit in their hydrotheraputic spa, basically the most amazing pool with jets, massaging showers and seats in the pool, etc. plus a steam room, sauna and other fun things. That alone is fantastic but for only 10€ more or on Wednesdays during their special (when we went) for only 5€ more you also get a 15 minute massage at tr end. Hands down best spa experience in a real long time!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Abades Nevada Palace

Address: C/ de la Sultana 3, 18008 Granada, Spain
Location: Spain > Andalucia > Province of Granada > Granada
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Granada
#21 Luxury Hotel in Granada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Abades Nevada Palace 4*
Number of rooms: 235
Official Description (provided by the hotel):
In Abades Nevada Palace Hotel**** we are pleased to make you feel comfortable among us and we are determined to achieve this goal.Holidays, businesses, celebrations and events...regardless the reason of the trip, you are guarantied your event will be a complete success and you will enjoy a pleasant stay.We count on professional people who will turn your stay into a pleasure.The maximum comfort, service quality and professionalism have been the main pillars of our philosophy for 25 years.Our principal objective is to develop a good relationship with you and to become stronger together. ... more   less 
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Also Known As:
Abades Nevada Palace Granada
Abades Nevada Palace Hotel Granada

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