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“Lovely building, but be choosey of rooms” 4 of 5 stars
Review of Hotel Casa del Pilar

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Hotel Casa del Pilar
3.0 of 5 Hotel   |   Hospital de Santa Ana 12 - 20, 18009 Granada, Spain (Realejo - San Matias)   |  
Hotel amenities
Ranked #88 of 129 Hotels in Granada
northants
Top Contributor
92 reviews 92 reviews
36 hotel reviews
Reviews in 42 cities Reviews in 42 cities
59 helpful votes 59 helpful votes
“Lovely building, but be choosey of rooms”
4 of 5 stars Reviewed November 1, 2009

Beautifully restored 17thC Hotel in central Granada. Large ‘special’ doubles have original wooden ceilings at €136 (although tourandalucia.co.uk got us deal at €96) but some noise from above - standard doubles at €80 are fine but choose one not opening onto patio which in summer likely to be smokey : and have breakfast in one of many local cafés.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    13
    18
    7
    6
    1
See reviews for
4
20
7
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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England & China
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 28, 2009

Had a driving holiday around Andalusia and of course stayed one night in Granada, found this hotel on the main square after walking out of the Tourist Office with an accommodation list but little help or advice from their staff. The hotel looks elegant on arrival and the local architecture attracted us. The reception is small and often un-manned, but friendly enough and there is a cafe adjoining the lobby so you can always find someone when needed. The patio courtyard is amazing, with wooden pillars, and the staircase has an interesting domed roof, all of which was renovated when the hotel opened around 2006. The rooms on the next two floors lead off the central patio and some have small windows, overlooking the wall opposite or the small alleyways, not ideal but in such an old part of town, acceptable. The rooms themselves are simply decorated but with nice touches, such as local Moorish style tiles and headboards. We had problems with the air-con in one of the rooms, but luckily the hotel wasn't full in early July. The bedroom wasn't massively spacious but perfectly adequate for a night or two. The bathroom was so clean it looked new, and as usual in this area, the water pressure strong and invigorating. The adjoining bar (to the lobby, not the bathroom!) had local newspapers and a decent beer on tap as well as a small selection of tapas and a local clientele, even in the morning when they served a typical Spanish breakfast of baguette (tomato, Iberian ham, cheese, etc) with strong coffee, fresh orange juice and all coming in at less than 5 Euros ahead. The hotel is not well located for parking, the two public carparks are a 10 minute walk away and around Euro 15 a day, but guests of the hotel can negotiate a discount and driving anywhere close to the hotel for luggage delivery is tricky, with lots of one-way streets and narrow alley-ways taking you on a maze around the old town. As others have agreed, the hotel is well located for walking, lot's of bars and restaurants close by, close to the walk along Cuesta de Gomerez up to Alhambra as well as over to the Albayzín area, with it's narrow alleyways, lovely plazas and great restaurants. The price was around 50E/60E for a single/double room in early July 2009, perfect value for a hotel with an individual feel, but try and leave your car elsewhere.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N.Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 17, 2009

I stayed in this hotel with a group of friends. It is a small, but cosy hotel, however, the guest rooms and en suites are really big. The service was fantastic and the staff were really friendly,

The breakfasts were terrible. We had a busy schedule so needed to leave early in the mornings. However, when we enquired about breakfast times we were told that it wasn't served until 9am! You had to sit in the lobby and eat it and all it consisted of was
1) a croissant or a pain au chocolat
2) Water or orange juice
3) tea or coffee
and that was it!
Apart from that it was a lovely hotel in a really central location.

  • Stayed February 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 18, 2007

Let me start with the biggest positive this place has going for it: location. It's right on the Plaza Nuevo, the minibuses run just a few steps away, the street up to the Alhambra is right here, the Albaycin starts across the street, etc. All good.

But the place has left me with a blech feeling about it. After checking in I had a question, called the front desk but got no answer. I gave a tour group the number of the hotel but when they called at 9:30AM they received no answer.

The patio courtyard, with tables and drinks and tapas, does seem nice at first. It's spacious with a lot of plants. But there are no windows at all, just the front door which is usually closed. There is minimal ventilation, and the roof is glass which lets light and heat in. So it gets pretty stuffy, and if you dislike cigarette smoke as I do the smell lingers and makes its way up the hallways towards the rooms, although thankfully not inside of the rooms.

I ordered a diet coke in the lounge. I got a very small bottle, as I expected, and I expected a standard tourist rip-off price of E1.50, but it was E2.50. I've been here for two weeks and never seen a price over E1.50 before. So be forewarned.

The room itself is somewhat small, even by European standards, but I'm in a single so that's what you get. However I wouldn't describe the decor as old-world but instead simply lacking. There is a large cabinet, but not a dresser. When you open it there are no shelves, it's just a big box. There are no drawers of any kind in the room. And the only chair in the room is a small uncomfortable wooden one. All of these are firsts for me in a place charging these rates.

When I checked in, the person working the front desk showed me to my room, but there was no literature about the town and I did not feel like I should contact her with questions. Basically, I just got a negative impression of the facility in general.

But, the location is great and the room is adequate, and everything else is nice but not essential. Hence, 3 stars.

  • Stayed May 2007, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killarney, Ireland
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 12, 2006

I have just returned from a short trip to Spain and I am only waithing for the oppertunity to return once again. On arrival in Granada without a Hotel reservation I made some enquiries from a young gentleman on an information booth in the bus station who was most helpful. While en route via the local bus I got off at the wrong stop and found I was in the most central part of the City for sightseeing and some nightlife. Plaza Nuevo is where I was lucky enough to hop off the bus and theres lots of places to stay in this area to suit all budgets. It was here I stumbled on the wonderful Casa del Pilar Hotel. On arrival at the front desk the receptionist was more than helpful and immediately offered to show me a room. Breakfast was not included but was offered at a reduced rate to guests. This was reassuring as I noticed lots of what appeared to be local or business people frequenting this Hotel. The rooms are spacious and the decor is old world. The hotel has been recently restored but has retained its old world charm. The courtyard in the centre has a beautiful fountain and theres lots of plants and seating in this area too. The rooms overhead surround this courtyard. Rates were reasonable as it was off season and I have never encountered such friendly and professional staff. What began as an enquiry about a room ended up with fabulous accomodation in the centre of the city with new found friends. It is a great location if you are planning on visiting the Alhambra and of course Granada is also famous for its flamenco as well. Granada is a wonderful City and although it is a well known tourist destination people were very friendly and courtuous. I am counting the days to returning to Granada and most especially to the Hotel Casa del Pilar. Many thanks to the receptionists and especially our young friend Victor in the bar and restaurant. Also thank you to the manager of this establishment as even he went out of his way to welcome us and ask us about our country. Ireland of course!! Pop in there if you are in Granada and if not to stay have a coffee or abeer, you won't regret it.

  • Liked — The comfort and friendliness along with the location
  • Disliked — Couldn't fault a thing in this hotel
  • Tips/Secrets — The tourist office is just by the hotel so check out whats happening in the music scene and also visit the Arabic baths just a few doors up from there.
  • Stayed December 2006, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casa del Pilar

Address: Hospital de Santa Ana 12 - 20, 18009 Granada, Spain
Location: Spain > Andalucia > Province of Granada > Granada > Realejo - San Matias
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #88 of 129 Hotels in Granada
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Casa del Pilar 3*
Number of rooms: 11
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