The interior and the room were all very modern and impeccable down to the linens, very comfortable. Since most guests will need a cab ride to downtown Granada, a little knowledge of how to call for a taxi will be helpful. We ordered a cab at the front desk and the staff called one using a direct radio to the taxi company. The staff just asked us to wait. We waited for 20 mins and it finally arrived. Just when we about to get in, another man with a taxi call ticket came saying that it was his taxis, but we ordered the taxis before him. I ended up ignoring him and got into the taxis and that poor fellow had to walk back to the hotel probably had to wait for another one. It turned out the front desk staff had a tendency of not telling you the taxi numbers and you had to ask explicitly for it or else you will not know which taxis to take. The same thing happened the next day when we called for a taxi. The front desk staff did not tell us the taxis number but he told us in a very casual manner once you asked.

We have recently returned from a two night stay at the hotel and have been surprised at some of the recent comments about its location. So many people have said in the past that it is slightly out of town and you need to catch the bus in, so I can't understand why people who stay there now say it's in the middle of nowhere and seemed surprised, yes it is, but there is a very good bus service into the centre, which takes 10 minutes, bus number 33 which runs every 15 mins until 11.30 at night, so it is so easy to go back into town to eat and still get back to the hotel afterwards. We chose this hotel because we had driven there and didn't want the trouble of driving in Granada and parking away from the hotel. We got a really good deal and for a 4 star hotel found its value to be very good, apart from the food and the rooms were large, very comfortable. We swam in the pool both evenings we were there which was really welcoming after walking round the Alhambra all afternoon, and although disappointed at the restaurant menu which appeared expensive, we walked 10 minutes towards the centre of Granada and came across a number of tapas bars/reasonable restaurants where the locals obviously went and had meals which we thoroughly enjoyed, for less than 35 Euros for the two of us, including a bottle of wine. We found the hotel staff to be very helpful and pleasant but were slightly surprised to have to pay a deposit for pool towels of 10 Euros each, which of course was given back when we returned them. Our only real negative comment would be their lack of attempt to get you to eat at the hotel, they actually suggested we eat in town rather than pushing the restaurant. One recommendation I would make to them, is to offer a bar menu as a more casual alternative to the expensive restaurant.

For info on the Alhambra, book your tickets in advance on the internet to choose your time to visit the Nasrid Palaces and ignore the comment that only credit/debit cards issued in Spain can be used in the machines to print your tickets, this isn't true. We were very surprised to get there at 1pm to find the entrance area almost deserted, no queue at the ticket machines and spent a lovely afternoon in the Alhambra, we also took advantage of the audio guide and found this really useful, once you get into the Nasrid Palace you can take your time walking round and found that most people walked from room to room quite quickly, but listening to the audio guide meant you took a bit longer and most people had disappeared, although we did find we got caught up in a couple of tour groups.

A very good tip which we picked up from other reviews was directions to the hotel, as it didn't come up on our Sat Nav, was that as you come to the end of the Ronda Sur, and come out of the tunnel, keep in the left hand lane signed Alhambra, and when you enter the roundabout the hotel is straight ahead of you with the entrance to the car park just to the right.

The hotel takes almost an hour to reach by bus from the bus station. It is way out of the centre of town. It is however a relatively short bus ride from the Alhambra - but the bus only comes along about once an hour.

The room was very basic. The shower is a piddly little thing with only a trickle of water. Other than a little pub a few blocks away, there is nowhere else near the hotel to eat, forcing you to use the very expensive hotel resturant or room service. The room service menue is very limited - and if you would like something other than meat,you will be greatly disappointed. The breakfast room is more like a company cafeteria than a 4 star hotel breakfast room

Our entire trip to Spain included a wide variety of hotels, but this one was the first "modern" style of hotel we stayed in. Although I prefer a more traditional Spanish style, my teenage daughters were very impressed with its decor. I guess after visiting so many pre-20th century monuments they were relieved to finally connect with the modern world! It was very clean and the reception staff was helpful, although not overly warm. Breakfast was OK, and the staff in the dining room were grumpy. The location, although close to the Alhambra, did not offer anything beyond the hotel.