I think we must have stayed in the wrong hotel!
I chose this hotel after reading TA reviews and so was really disappointed with our experience.
Directions to the hotel are from Malaga only and so when we got lost in central Granada I rang for some directions and I was told that the directions would only work if I went back to the Malaga motorway. Well since we'd come in from Seville this wasn't really an option! The only other help offered was to abandon our car in Granada and get a taxi to the hotel. We were determined to find the hotel and eventually- after 1 hour or so we did. The hotel is located in the tiny,ancient Albacyin area. The hotel staff could easily have directed us there and we then could have followed the last of their printed directions.
So we arrived late at night and were then presented with "a timetable" and various rules- if we wanted to take breakfast in the morning we must tell then the night before. Not only had `I requested breakfast in my booking but before I went to bed I told the member of staff that we would want breakfast. The next morning the 4 of us walked into the tiny breakfast room that had 2 of the 6 tables occupied and the rest empty. The next minute my "friend" from the night before came into the room brandishing his copy of our booking form and said "I told you, if you wanted breakfast today you had to tell me last night." I was horrified at this man's attitude and reminded him that I had asked for breakfast. We sat down and he disappeared.
The lady replenishing the breakfast goodies was by far the nicest member of staff in the hotel. The breakfast was very good too.
And so to our rooms. We had 2 interconnecting rooms on the ground floor. They were spacious and obviously it was nice to be connected to our kids. But the rooms were dingy, dark and smelt musty. The only natural light was from the internal courtyard. It was like being in a cave.There were no external windows. The bathrooms had no natural light and were very basic.
The pluses - on the bus route into town and very near a lovely little square. But stay here again - Never!
Just for the record - the member of staff did apologise later for "the mistake."









