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“Was more than we expected” 5 of 5 stars
Review of NH Collection Granada Victoria

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NH Collection Granada Victoria
4.0 of 5 Hotel   |   Puerta Real, 3, 18005 Granada, Spain   |  
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Ranked #8 of 129 Hotels in Granada
GreenLeadersSilver level
Toronto, Canada
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
46 helpful votes 46 helpful votes
“Was more than we expected”
5 of 5 stars Reviewed November 29, 2009

Stayed over night at the NH Victoria in Granada to visit Alhambra. Although getting to the parking garage for the hotel was a bit confusing over all it was a great experience. The staff at check in were very pleasant and spoke better English than I could Spanish.

The room was very clean and what we have come to expect at the NH brand. We had a small balcony that looked out at the street. There was some noise from below but not enough to be a bother.

We couldn't ask for a better location. The staff directed us up the road to a couple of tapas bars where we bought drinks and were fed sandwiches, olives, shrimp, clams and roast peppers. The longer you stayed at a bar and ordered drinks the better the tapas were.

The next day we toured Alhambra where it was a short walk then a short bus ride to the fort. We checked out and the hotel held our bags.

Overall this was a great place to stay, downtown and close to everything we were looking for.

  • Stayed November 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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700 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 30, 2009

I stayed at this hotel with my wife and 2 young children for 3 nights in July, and we were very happy with our selection. In terms of location, i found it to be ideal. It is a short walk to the Cathedral and Plaza Nueva from where the no 32 bus can take you to the Alhambra. The Alhambra is of course, the main tourist attraction in Granada, and indeed Southern Spain, and it is easy to see why when you get there. With the Sierra Nevada range on one side, and the white washed streets of the Albaycin on the other - it truly is breathtakingly beautiful. The Palace itself together with the gardens of the Genaralife are absolutely magnificent. Make sure you book tickets in advance, and you must ensure you have the credit card you used when booking, when you collect your tickets. You could quite easily spend an entire day here, but if you do be wary of the scorching summer heat - it was over 40 degrees every day of our stay.
Back to the hotel itself - we had a family room, with an additional bed that was provided free of charge (booked by calling NH hotels direct) for 99 euros. Extremely good value we felt. The room we had was very well proportioned, and had a very large (by Spanish hotel standards) bathroom. The service was also very good. All staff were extremely polite and helpful in recommending local tapas bars, and helped reserve us a table at the popular "Las Tomasas" - nice restaurant with great views of the Alhambra as the sun sets. Our flight home was not until very late, so the hotel said we could make use of the room for the entire day for 45 euros, which we felt was a worthwhile move, so we could all relax and freshen up prior to departure. Given it was 45degrees that day - i think it was a good move! We opted not to take breakfast at the hotel, preferring to grab coffee and pastries at one of the many nearby cafeterias each morning. Try one of the quaint tea houses in the Albaycin for a minty/fruity, refreshing brew together with some baklava - the Kasbah I thought was particularly good.
I have been fortunate enough to visit Seville, Cordoba and Granada, and have to say that this is the nicest place we stayed. Also whilst the Mezquita in Cordoba and Real Alcazar in Seville were beautiful, the Alhambra itself is in a league of its own.

Stayed July 2009, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
149 reviews 149 reviews
82 hotel reviews
Reviews in 94 cities Reviews in 94 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed May 27, 2009

We stayed at the NH Victoria for 2 nights. The hotel is clean and well maintained. However the rooms are rather small. Also there is a lot of noise coming from the street. Not ideal for light sleepers, or bring some earplugs.The hotel itself is ideally located to visit the city and the main attraction the Alhambra. The staff are friendly and helpful.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 23, 2009

our stay was comfortable. room was spacious and quiet. front desk staff were friendly. The night shift deskperson did not understand english. Breakfast at the restaurant was overpriced. There were plenty of restaurants nearby though.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Top Contributor
76 reviews 76 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 6, 2009

We had a lovely time in the NH Victoria. Got a deal via their website. EUR99 (before IVA of 7%) per triple room per night, which was very good value considering it was high season in Spain.

The NH Victoria was not difficult to find since it stood at the junction of Calle Recognidas, Calle Reyes Catalicos and Puerta Real . We arrived via train into Granada and walked out from the station onto Av. Andaluces and then, straight onwards to Avda de La Constitucion to take a bus (EUR1.2) to Puerta Real via Gran Via and Reyes Calalicos. Plenty of buses ply this route and bus stops were clearing sign-posted with bus routes.

The facade of NH Victoria caught our eyes quickly as it was the only off-white historical buiding in the middle of a busy road junction and almost immediately, we noticed that there were cafes, pastery shops, restaurants and even a Burger King right at the door steps. The shopping streets were moments away too.

Upon further exploration, we found convenience stores in the rear of the hotel - skip the first mini-convenience store, chock full of pungent cheeses and hams hanging from the ceiling and walk further downhill in the rear street to get to a better smelling, better priced and better stocked one. Very useful for our daily supplies of water.

The hotel was also moments away from the Plaza Bib Ramble (al fresco restaurants) as well as many of the sights, e.g. Catedral (5min), Plaza Nueva (10min), Albaycin (15min). A short walk to Plaza Neuva or Plazade Isabel Catolica where the statue of Columbus and there would be buses to La Alhambra ticket office (bus 32)) and the depths of Albaycin (bus 31). In short, we couldnt ask for a better place to stay.

The tourist information centre @ Plaza Nueva was not far away and provided a more detailed map than the one NH Victoria provided. Nevertheless, NH's front desk provided accurate advice on where to eat good tapas (restaurants on Carrera Del Darro & Carcel Caldereria Nueva), what bus to take and where to board the buses to various sights.

NH Victoria was designed and furnished in typical classy NH style, with dark woods and plain colours. Beds and beddings were comfortable and our room facing the rear street was quiet, shielded from the hustle and bustle of Puerta Real. Check in was seamless and staff spoke a working level of English. Our only grouse was the difficulty in getting housekeeping / room service to understand our request for a small kettle. Staff were not rude and were always smiling but despite their best efforts and 2 tries later, we settled for a teapot of hot water.

During our stay, the hotel had a special upgrade offer - EUR25 to upgrade your room and EUR90 to upgrade to a suite. But given that we were already very comfortable in our spacious room - configured to accommodate an extra single bed with space to move about - we did not bother. The hotel also provided a special 15min free internet coupon, valid for their business centre - a small cubicle of a room behind the reception desk. The hourly & daily internet rates in the room were exhorbitant and the business centre internet cost EUR0.32 per minutes after the 1st free 15min. We stuck to our free 15min and it was all we needed to double check our flights back due to the quick connection speed.

When it was time for us to head to the airport, NH Victoria's prime location was a huge benefit. NH Victoria is located between the 1st and 2nd stop of the Airport shuttle bus. Walk down Acera Del Daro (10min) to the 1st stop outside Hotel Daro or walkup Calle Reyes Catalicos to Gran Via (15min) to the 2nd stop opposite the Catedral. The shuttle was the only dark blue bus in service throughout the city, costs only EUR3 and arrived to the 1st stop punctually 5mins past the hour.

In summary, we had a good time in Granada and the NH Victoria played an important part of making Granada a memorable stay. Once again, our experiences with NH hoteles has been stellar.

  • Stayed April 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 20, 2009

This was the perfect place to stay in beautiful Granada, Spain. The hotel was quiet, clean, and well-staffed. The room was the most modern we had come across in our tour of Spain. The bathroom was our favorite bar far. Not only was it spacious and clean, but the mirror was even heated to prevent steam.

The view from our room was of the busy Granada streets, but with the windows closed it was quiet as could be. It was a five to ten minute walk to the foot of La Alhambre. However, then you have the option of taking a bus to the top of the hill or walk it. We hiked it, it took about 20-30 minutes, but it was a great workout.

Breakfast was not included. There was parking, not sure if there was an additional fee. This wasn't the least expensive hotel we stayed in, but it was worth every euro.

The hotel staff was excellent. They were friendly and knowledgeable about the city and its restaurants. We asked for a place to have dinner with a view of La Alhambra, not only did they select a delicious place, call the restaurant for us, and make a reservation, but they called us a cab and gave specific directions to ensure our easy arrival. The restaurant was Restaurante Las Tomasas, check out the pictures for the view.

We will definitely recommend and return to this hotel!

  • Stayed July 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petersfield, United Kingdom
Top Contributor
232 reviews 232 reviews
130 hotel reviews
Reviews in 134 cities Reviews in 134 cities
449 helpful votes 449 helpful votes
4 of 5 stars Reviewed March 19, 2009

We chose this hotel in order to cash in some NH loyalty points, othrwise we could have got slightly better value for money elsewhere in Granada. We arrived by train from Seville and had a simple taxi ride to the front of the hotel - there's no problem finding it as it stands on a prominent position on one of the city's main thoroughfare's. Check-in was smooth - offered upgrade for 25 euros but we were on a budget so declined.

Our (first) room looked OK at first sight, nice and modern but slightly dark due to the low-level of lighting provided. However when we returned to the hotel after dinner, the room felt excessively hot and stuffy. Turning on the aircon had no effect as the cooling circuit had been switched off for the "winter" months (even though it never got below 12C at night). I've seen this practice soooo many times in S European hotels, and it's a shame the hotel management fails to understand that people from other parts of the world have different comfort levels when it comes to sleeping temperatures. Opening the window alas had no effect either as it opened into a sealed internal courtyard full of hot stuffy air.

Reluctantly I had to return to the front desk at what was, by now, almost midnight. I expected the usual argument that it was winter and a/c was not needed, but instead they almost immediately and without any unpleasantness offered us an upgrade to a much larger corner room facing the street. I beleive this may have been one of the executive rooms on offer at check-in. The new room had the major advantage of having severla large french windows that could be opened onto small balconies to let in the cool breeze. The only disadvantage was the street noise from party-goers down below, which continued until 2 or 3 in the morning. Although slightly undesirable, this bothered us less than the high temperature in the first room and we slept soundly after long days of sight-seeing.

We did not eat in the hotel, as there was plenty of choice of restuarants within 5-10 minutes walking distance. We particularly liked one of the N African style restaurants on the hill opposite the Alhambra, and a bistro-type place on a narrow pedestrianised street just to the NE of the hotel. For breakfast, we simple visited the ice-cream place across the road from the hotel for a simple coffee and croissant. I think the hotel breakfast (not included in our rate) was an extortionate 17 Euros pp (one of the few significant drawbacks of the NH chain in my view).

Loacation-wise the hotel is absolutely fine as you are right in the city centre and can explore everywhere on foot, though the hill up to the Alhambra is fairly taxing. We enjoyed Granada, though we felt it was slightly less interesting than Seville and Cordoba which we had visited before.

  • Stayed March 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Collection Granada Victoria

Address: Puerta Real, 3, 18005 Granada, Spain
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Granada
#1 Green Hotel in Granada
#2 Luxury Hotel in Granada
#6 Family Hotel in Granada
#9 Romantic Hotel in Granada
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Collection Granada Victoria 4*
Number of rooms: 69
Official Description (provided by the hotel):
The NH Collection Granada Victoria is located in the historic city of Granada at the foot of the majestic Sierra Nevada mountain range and the intersection of three rivers. ... more   less 
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Also Known As:
Nh Hotels Granada
Nh Hotel Granada

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