The hotel is full of charm and our room had a view of Alhambra, which is very lovely. The AC worked well and there is a refigerator in our room. I found the shower to be a very narrow -and even for a skinny girl like me, I found it a bit claustraphobic. Although my room was non-smoking, there were ash trays in the room when I arrived. I found the staff to be okay, but not especially helpful or friendly.

The room was very clean and well appointed... great location... fridges in every room... great views of the Alhambra as well. I would stay there again.

We stayed in Granada for 3 nights in July. I booked the hotel (2 rooms) after Trip Advisor recommendations, using hotel's direct website. Both rooms were very nicely decorated, with individual touches and character (rustic and homy feel). Washrooms were spacious and fully equipped with little extras. As far as keeping AC on all the time (due to unbearable heat of 40+C), without being forced to turn it off while going out and giving the door/entry card (required to run the power by puting it into a special slot on the wall) to the front desk, we just put a piece of cardboard paper in, and it did the trick, so the rooms stayed cool for the whole time. The location of the hotel is superb, right under the Alhambra. From the hotel it took 2-3 min to walk to the Plaza Nueva where the mini buses (red and white) leave for the top of the hill, every few minutes. The ride one-way is 1 Euro per person, and it takes about 10-15 minutes. You can also walk but it is very much up-hill. Also around Plaza Nueva there are few places to eat, and verify the bills as sometimes there are mistakes, never in your favour :0) Overall, this hotel was one of the best we stayed in during our 3 weeks vacation in Spain, and I would recommend it as great place.

I actually stayed in Zaguan last spring (I'm a bit tardy with my reviews I know, sorry) but I just HAD to recommend this place, esp. considering the unfortunate experiences I've had in other Spanish hotels. I stayed in a single room with a double bed on the first floor facing the street and the Alhambra (spring for the modest extra cost for the view --- the people watching alone is highly entertaining) directly across from the reception desk (can't remember if it was 107 or 101). The only disconcerting thing is the linking of the on/off switch for the lights to the insertion of your card key into the meter slot, which meant entering the room in the dark and having to find the slot on the wall when I came home at night. (They did demonstrate how when I first checked in.) On the positive side, the room was very well kept and in sync with the historic character of the house, with a renovated bathroom, fear not. The wooden shutters can completely block out the sun if you feel like a siesta. The receptionist can also save you the aggravation of lining up for the timed entry Alhambra tickets with a booking service (that 1 Euro booking fee was SO worth it) if you give them notice a day or so in advance. And finally, the reason I distinctly remember the staff: they found me an excellent doctor that made house calls and saved my vacation! (I had arrived from Madrid suffering from food poisoning and still can't bear to eat chorizo even now.) Though their English was not always the most fluent, the staff were very helpful and cordial and made the difference between a vacation spent ill in my room and one where I visited the Alhambra, walked through town, etc. etc.