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“Lovely hotel in the heart of the city” 5 of 5 stars
Review of Hotel Palacio de Los Navas

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Hotel Palacio de Los Navas
3.0 of 5 Hotel   |   C/ Navas 1, 18009 Granada, Spain (Realejo - San Matias)   |  
Hotel amenities
Ranked #45 of 129 Hotels in Granada
Los Angeles, California
Top Contributor
61 reviews 61 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
“Lovely hotel in the heart of the city”
5 of 5 stars Reviewed July 26, 2012

We just loved this place! When first booked a room at the Palacio de los Navas we had very low expectations due to the low rate we found.
After a nice trip by train (traveling from Madrid) we arrived to the Palacio de los Navas and we couldn't believe it!! We sever surprised, and very much indeed. This hotel is just gorgeous. Very well maintained, with a beautiful patio.
We were wormy welcomed and given a very nice, clean, spacious and comfortable room.
The staff was very friendly and they gave us great tips.
I cannot highly recommend this place. We are looking forward to returning there. Loved Granada, loved the Palacio de los Navas.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPALACIODELOSNAVAS, Receptionist at Hotel Palacio de Los Navas, responded to this review, October 28, 2012
Dear Sir/Madam

we are extremely sorry to read you weren't greeted in the right way when you arrive to the hotel and you didn't feel very welcomed,
We make our best effort every day to help our guest to spend a nice time in Granada but , of course, some times we make mistakes.It's true that there're two more hotels in the same street with the name Navas and sometimes this is confused.

We really apologize and In order to help us to inprove we will apreciate you guive us your name and the date of your arrival to the hotel

Best regards

Nuria Lezama
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Arlington, Virginia
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 10, 2012

We came here during a tour of southern Spain, arriving from Seville via train. Granada is a beautiful old city, and this hotel is in the heart of it. Arriving at night, we didn't get a chance to pick up our Caja Granada pass in advance of our appointment for the Alhambra tour first thing the following morning (getting tickets can be an ordeal!). The woman at the front desk was very helpful and told us exactly when and where we could pick them up (we had time to spare). Our room was fairly large with a big windows that overlooked Calle San Matias--which ended up being not so good. The cobblestone streets of Granada are very narrow and the smallest noise reverberates up and into any nearby window. Each footstep and conversation on the street is amplified and easily heard. A small car rolling down the cobblestones sounds like a mack truck. Larger vehicles sound like freight trains! The city needs to prohibit vehicular traffic on these streets as cars and trucks drove by all hours of the night. We didn't sleep much at all. At least we got a good breakfast--lots of jamon, and tortilla espanola! If you stay here get an interior facing room or one as far away from Calle Matias as you can.

Room Tip: Stay away from Calle San Matias.
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leiden, The Netherlands
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 9, 2012

An unassuming hotel which you could easily walk past without noticing, but once inside opens into a lovely courtyard with fountain and is an oasis of tranquility. The rooms are quite small but tastefully fitted out with everything you need. We had a first floor room at the back and had no issues with noise. Helpful deck staff and free internet. The breakfast was fine but held in a small basement breakfast room. The hotel has no restaurant but is just a few steps away from a street full of Tapas bars and restaurants. We took a bus to the Alhambra from a stop about 5 minutes walk away and a taxi back (they are cheap). Don't attempt to drive in Granada but leave the car in a parking garage. We used the one in Calle Angel Ganivet which is just round the corner from the hotel and quite easy to find (with GPS). Parking is expensive, about 34 euro for 2 days.

Room Tip: Back upper floor rooms seem to be quieter
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katwijk, The Netherlands
Top Contributor
134 reviews 134 reviews
41 hotel reviews
Reviews in 46 cities Reviews in 46 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 6, 2012

Hotel Palacio de los Navas is a good hotel in the centre of Granada.
If you arrive by car, you'll probably have to paas several no-go areas for cars. The centre of Granada is only acceable for buses , taxis and scooters. No cars allowed. I must have passed three points with cameras.
If you mention this at the reception , he will pass your car reg onto the police, and probably avoid some fines.(I hope)
It might be a good idea for the hotel, to mention a route to the hotel, which doesn't give problems, 45 mins through alley ways is a bit much.

The rooms were good, clean, but quite noisy, the breakfast was not very good. You expect fresh orange juice in Spain, not something plastic.

The location is very good, except for outside noise.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 7, 2012

We were a little worried about how noisy this hotel would be given its location on a busy alleyway in the heart of Granada. But our fears disappeared as soon as we walked through the door. The inner courtyard with its fountain is like an oasis in the city. Our room on the top floor was full of character- brick walls and wood floors. Some may not like the tiny windows but in 35C heat they are welcome. At night we turned on the AC , closed the shutters and never heard a thing, even though outside were tapas bars and street cafes. The breakfast is adequate but served in a characterless basement. Too bad they can't use the courtyard like I believe they once did. The only downside is the occasional drain smell which they do their best to hide with an overdose of perfume spray. The free wifi works only in the courtyard.

Room Tip: Ask for a higher floor room to avoid noise. There are some ground floor rooms which look straight o...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 16, 2012

I just been in this nice boutique hotel located in downtown of granada, rooms are really nice, it was an old building but perfectly restored, tapas few steps of the hotel and no noises in rooms

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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West Yorkshire
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 11, 2011

My friend and I stayed at Hotel Palacio de Los Navas last weekend and it was lovely. The room and bathroom was spotless as was the rest of the hotel, the staff lovely and the breakfast very good. Whilst there was noise from outside we were there at the weekend during lovely weather and the hotel is well located near local tapas bars and restaurents.

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palacio de Los Navas

Address: C/ Navas 1, 18009 Granada, Spain
Location: Spain > Andalucia > Province of Granada > Granada > Realejo - San Matias
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #45 of 129 Hotels in Granada
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Palacio de Los Navas 3*
Number of rooms: 19
Official Description (provided by the hotel):
This new small hotel in the city centrethe was originally a Palace in the 16th century. It has been skilfully restored; retaining most of its original architectural features, and is now a delightful nineteen room inn. The rooms are beautifully decorated, all ensuited, with air conditioning, minibar, satellite television, safe, internet access and hairdryer and anti-fog mirrors in bathrooms. They surround a central, typically Granadian columned patio/courtyard. There are standard or superior double rooms, a junior suite and a lovely superior deluxe. ... more   less 
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Also Known As:
Palacio De Los Navas Hotel

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