We booked our room for two nights via innsofspain.com in February, with breakfast included. When we arrived, we were told that it was a mistake, and breakfast (€10/person/day) would not be included, even though we had written confirmation that it would be. The management offered a paltry €2 discount on breakfast. Began our stay on a fairly sour note.
The room was pretty, but relatively small and stuffy; the window opens to a pretty cramped and warm airshaft running through the center of the hotel.
On the second day, we tried to return to our room to get some luggage, and found the hotel locked with noone at the reception desk to let us in! When we came back later, the receptionist said that she was probably upstairs attending to guests on the roof terrace. We noticed this with breakfast as well; the receptionist was in charge of setting up the breakfast room, which means that whenever anything needs to be done in the hotel, the reception desk would be empty and guests wouldn't be able to enter the hotel.
Overall, a terribly managed, understaffed hotel with pretty, albeit small rooms and high prices.