We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best hotel in Granada” 4 of 5 stars
Review of Hospes Palacio de los Patos

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Hospes Palacio de los Patos to your Saves list
Hospes Palacio de los Patos
5.0 of 5 Hotel   |   Solarillo de Gracia, 1, 18002 Granada, Spain   |  
Hotel amenities
Ranked #13 of 129 Hotels in Granada
New York
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
“Best hotel in Granada”
4 of 5 stars Reviewed May 14, 2014

The hotel main building is a beautiful old mansion and we were given a very large room which we were told was the former library of the mansion. It had a spectacular ceiling and dark woodwork and was very nicely furnished with contemporary decor which blended interestingly with the historic nature of the room. The bathroom was gorgeous and had a separate bathtub and glass shower. The only negative was that, despite double windows, there was still a fair amount of traffic noise since it is on a busy street. We used a white noise app and slept just fine. Several people thought it was a poor location, but I disagree. We did an easy walk to the historic old quarter several times. Service at the hotel was fine and the outdoor courtyard was a very pleasant place to sit to read, have a drink, or eat a meal. I was a bit worried about staying here due to some of the reviews, but we found it to be a lovely hotel and enjoyed our stay very much.

Room Tip: Ask for a quiet room
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, May 15, 2014
Dear Customer,

We do appreciate your stay with us and your nice comments about us.

The rooms in the Palace building are spectacular with a lot of original items and full equiped.

Having a drink in our garden court yard, eating in our restaurant or having a massage in our Bodyna Spa also make the difference.

We are glad you have fully enjoyed with us.

Kind Regards,

Marc Passola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

583 reviews from our community

Traveler rating
    318
    154
    72
    27
    12
See reviews for
94
351
16
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Contributor
34 reviews 34 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 25, 2014

We must have taken them by surprise. We came in off the street, they had a shuffle around to get a table organised. We were asked did we want to drink or eat - we said both. They then went away and didn't come back. We chased and eventually they came and took our drink order, we had to chase again for the menu. The food was very nice but took ages to arrive. It is really geared to the hotel but if they have a patio, a large one at that, then they need to be better organised.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, April 28, 2014
Dear Customer,

First of all thank you for having chosen our terrace restaurant for your dinner and for letting us know about your experience.

We appreciate your comments as it is very important to us to know why our customers are not fully satisfaid.

Our terrace is an excellent location in Granada to seat in a relaxing atmosphere and enjoy drinks, tapas, or gastronomic meal. Our personnel have the proper skills to do an excellent job recommending drinks and food and serve then properly.

Anyway we will check with our head waiter that a proper service is being provided to all guest; residents or not.

We would like that you could come back and see by yourself that the service suits your expectations.

If you need further assistance you could contact me directly.

Yours Sincerely,

Marc Passola
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 21, 2014

We stayed here for three nights in March. I really loved this hotel. We had an ultra modern, contemporary style room with ceiling to floor glass. The room was exceptionally clean, The only negative comment about the room was the bath leaked. We informed the management (on our last day).
Staff were very helpful & could not do enough.
There is a beautiful contemporary style courtyard with lovely water features.
The hotel is in a very good location, within walking distance to most sights and very close to the shops.
If you are willing to fork out a little extra then I would recommend this hotel.

Room Tip: The hotel is in 2 halves, the main building is the original with refurbished rooms. The new building...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, April 24, 2014
Dear Customer,

Thank you for your stay and kind words about us.

Your three days break have been great, so we are happy your experiance with us has been really satisfactory.

Our personnel is always willing to help you, from the moment you make the booking till you need it.

Thank you for recommending the hotel. If you are coming back to Granada do not hesitate to contact us again.

Kindest Regards,

Marc Passola
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bodrum City, Turkey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2014

granada is a interesting city also hospes hotel close to city center lovely silent warm old & new hotel nice food also spa services good thank you for your hospitality and services ....................

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, April 24, 2014
Dear Customer,

First of all thank you for your stay and nice worlds about our hotel.

Granada is a "unique" city where you could find us in a "unique" hotel.

We are glad you have enjoyed the city and the hotel, and that you recommend us to next travellers.

We also encourage then to experience this fabulous city and charming hotel.

Kind Regards,

Marc Passola
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2014 via mobile

This hotel made our trip!!! We had a wonderful experience on all levels. Granada can be a louder city, surprisingly, so their location is ideal, being on a side street and a few blocks from the city center. This little bit of separation is a good thing. Staff was amazing; they made great recommendations and bookings for flamenco show in Granada and other arrangements in other cities. Hotel concept and room layouts are fun and very well planned. Very modern contrast to a historic city. I believe the hotel also has a historic wing but we didn't see those rooms. Finally, their spa is incredible. It's tucked away in the basement with a great Turkish bath, sauna, and small pool. Wonderful design for basic relaxation with opportunity for a great massage or spa treatment.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, April 21, 2014
Dear Customer,

Thank you so much for your superb report about us.

Nothing makes us happier than reading about fully satisfied clients.

Our ideal location, an astonishing building with lots of design touches surrounded by oasis garden, good facilities like spa or gastronomic restaurantant and our willing personnel ensure a great stay experience to our guest.

We recommend to keep visiting Hospes Hotels where you could find this relaxing atmosphere.

Kind Regards,

Marc Passola
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 6, 2014

A well-kept hotel in a brilliant location for a short stay in Granada. Our room was comfortable and the bed was excellent. A few minor niggles included ridiculous toiletries (tiny paper hankies in a sealed packet) a pillow that was supremely comfortable but the pillowcase didn't fit properly. it had two open ends not covered by the case and I don't want to sleep directly on something someone else has put their head on. Room service was good and the spa excellent. Book a foot and leg massage after a day in the Alhambra and you will be in seventh heaven. Staff could be slightly more helpful. All in all a good hotel however.

Room Tip: We were offered a room on the ground floor but the rooms higher up are better and in the old buildin...
See more room tips
  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, April 7, 2014
Dear Customer,

First of all thank you for your stay with us.

We are glad you have had overall a good time with us, althoght you have found some items that will check not to be repeated.

Thank you for your time writting your opinion letting know about your experience.

Please feel free to contact us if you need future help in Hospes Hotels.

Yours Sincerely,

Marc Passola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 25, 2014

My wife and I had three night stay in this hotel in March 2014. The hotel is very well located only a 10 minute walk to the cathedral and the main city centre. Our room was in the modern part of the hotel. Friendly staff and very nice breakfasts. Also pretty courtyard area with water features. As previous reviewers have mentioned, the rooms can be quite noisy. The hotel is on a busy intersection on one the main roads into the centre of town with lots of buses, trucks scooters etc running past. Our room was a bit tired and there was some refurbishment work going during our stay. Not impressed by the Spanish builders arriving at 8am! There were also problems with the air con in our room which was not resolved until the last day despite reporting it several times to the front desk. All in all a pretty average experience but I would definitely recommend Granada if you have not been before. A wonderful place to visit.

Room Tip: Away from the road
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, April 6, 2014
Dear Customer,

First of all thank you for having choosing our Hotel during your stay in Granada.

We are glad you have liked the location, friendly staff and nice breakfast.

Sorry for all the inconveniences you have found during your stay,
dued to different painting and soundproofing maintenance works carried out from January till March.

If you come back to Granada, please fell free to contact me to receive a free upgrade during your next stay at Los Patos Hotel.

Yours Sincerely,

Marc Passola
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hospes Palacio de los Patos? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hospes Palacio de los Patos

Address: Solarillo de Gracia, 1, 18002 Granada, Spain
Location: Spain > Andalucia > Province of Granada > Granada
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Granada
#3 Luxury Hotel in Granada
#6 Business Hotel in Granada
#9 Family Hotel in Granada
#16 Romantic Hotel in Granada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hospes Palacio de los Patos 5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Agoda, Venere, Priceline, Despegar.com, Travelocity, TripOnline SA, Odigeo, MrandMrsSmith, Tingo and Jetsetter so you can book your Hospes Palacio de los Patos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hospes Palacio De Los Patos Hotel Granada

Owners: What's your side of the story?

If you own or manage Hospes Palacio de los Patos, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.