We were dreading our stay at this hotel having read some of the reviews and nearly changed our whole trip - SO pleased we didn't! We stayed at this hotel for a whole 2 weeks and wouldn't have changed a thing!
The room was huge and kept immaculately clean with lovely big fluffy towels; very efficient air-conditioning and incredible views, we had a room on the 11th floor.
The hotel staff were polite, friendly and helpful at all times and generally spoke impeccable english but I do believe that if you prepare yourself with a little spanish it goes a long way when you're in spain!
We didn't actually eat in the hotel restaurant so can't comment on that but we did have room service on a couple of occasions and found it to be quick, good quality and very reasonable.
As for the hotel's position.... it is a little walk from places like Plaza Nueva but quite honestly its worth avoiding them. Its hyped up for tourists - over-priced and very average service. The Vincci is really close to some fantastic bars and restaurants that are used by the Spanish - a much better indicator. There is a 15 min walk to the cathedral etc but its pretty and flat and there are plenty of places on the way to sit and have a drink and very good tapas. Can particularly recommend the tapas at Bar Plaza in Plaza Universidad!
The hotel is also well served by public transport links, particularly buses, so getting around is straightforward and cheap, 1 euro for pretty much anywhere in the city.
All in all this is a great base for exploring Granada and next time we go back we'll definitely be staying there again.









