We can't say enough good things about this hotel! We were greeted upon arrival at the front door and taken care of as if our arrival were breathlessly anticipated. The attentiveness was wonderful, and this was the only hotel we stayed at during our trip in which our luggage was carried to our room and in which we were given a tour of the establishment.

The restaurant guide the hotel provided was certainly hepful, and the staff even booked us a dinner at Azafran restaurant, arranging for a table with a great view of the Alhambra. The hotel also provides free buffet breakfast, a free "happy hour" featuring sherry, olives, and chips, and free internet access.

The room was surprisingly large and we were not disappointed at all - we looked forward to coming back after sightseeing to relax. The bathroom was spacious, and my wife was extremely pleased with the accommodations provided.

Overall, this hotel exceeded our expectations, and we would recommend it highly to others.

We can only agree with all the other positive comments form other guests - great location for touring Granada, friendly staff, lovely rooms, good breakfast, nice reading room, free internet , great restaurant recommendations.
We flew to Granada from Barcelona and took the airport bus into the city for 3 euros per person and then a taxi to the hotel. We could have walked there, but it was midnight and the hotel is a little difficult to locate until you know where it is. Although late we were greeted like a family friend by the receptionist and given a brief tour of the accomodations.
The Granada tourist information office is directly across the street as you exit the alley from the hotel on to the plaza. The office can give you current info on the bus lines. Right now, the bus stop to the Albaicin (#31), which makes a loop tour, is at Plaza Nueva. Bus #32 loops through the Albaicin and then eventually reaches the Alhambra. Better to walk down the street to the Plaza Isabel Catholica (fountain) and catch Bus #30 which goes directly up to the Alhambra. The cost is 1 euro per person. We had purchased our Alhambra tickets on-line at the official Alhambra site which was easy to do. When you arrive at the Alhambra there is a machine where you put in the credit card you used to make the purchase and out comes your tickets.
We had dinner at two good restaurants - the Sevilla near rhe Royal Chapel and Aljibe De Trillo in the Albaicin. Both were recomended by the hotel and very good. Had drinks at a terrace cafe near San Nichols Point overlooking the Alhambra at sunset and it was beautiful.
I would definitely recommend this hotel and return for a stay. We would next time request a room in the back. We stayed in room 3 which was in the front of the hotel and heard guests coming in and out because one has to ring the bell after dark to gain admittance to the hotel. Not a big problem for us, but one should be aware of this.

Excellent location, within walking distance of everything that you could possibly want to see in Granada including the Alhambra but a much easier bet is to catch the bus from the Puerta Real for only 1 Euro per person.

Buffet style breakfast was excellent, with a decent degree of choice and available from 7.30 - 12 so even late risers are in with chance. The free wine and "nibbles" served in the Hotels bodega were a nice touch.

Customer service as mentioned in other reviews is top notch - we were actually shown to our room (much easier to do in a small hotel than a large one - I accept) and all the amenities pointed on the way. All hotel staff were really friendly and helpful during our stay.

I disagree with the previous reviewer about the work at the back of the hotel - we stayed in the room underneath them on the 1st floor and did not have the slightest disturbance. The work does not kick off before 8.30 and is finished by 5.30 with no heavy drilling etc.

Book this if you want good customer service, somewhere cozy and intimate in walking distance of all the major attractions

The Hotel is in a great location in the old town area of Granada and is perfectly placed to reach the Alhambra and Albacin area of the city. Our room was one of the back rooms on the second floor which made it feel secluded and quite. We were unlucky in that there was some building work going on in the building behind so I wouldn't recommend this place in the next few weeks.

The room was big, beautiful and comfortable although we struggled a bit with the heating/air conditioning.

One word of warning if you are trying to charge phones or something make sure you don't use the switch that cuts the power to the whole room.

The breakfasts are fine and the lounge with Internet access really nice.