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“Perfect location, gorgeous room, great service” 5 of 5 stars
Review of Parador de Granada

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Parador de Granada
4.0 of 5 Hotel   |   Real de la Alhambra s/n, 18009 Granada, Spain   |  
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Ranked #19 of 129 Hotels in Granada
tamworth, staffs
Top Contributor
58 reviews 58 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
“Perfect location, gorgeous room, great service”
5 of 5 stars Reviewed June 10, 2013

A couple of years ago we visited the Alhambra and as we walked past the Parador I commented on what a great place to stay it would be. My dreams came true and we have just spent an incredible 2 nights here, the 4th and final Parador on our trip.

It was everything I imagined it to be, helped with our luggage, smooth check in, the most amazing high tech room, with the bedroom window looking out to the gardens of the Generalife and the summer palace, and the bathroom window onto the snow topped mountains of the Sierra Nevada. We had some wonderful meals, took time to enjoy the building and the whole site, especially the central courtyard.

Beds are incredibly comfortable so we had wonderful sleeps in the most magical of places.
It is expensive, but for a special occasion, it is so worth it!

Room Tip: Room 302 has amazing views
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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590 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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CT
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 7, 2013

The location is unparalleled; the gardens sublime. The design sleek and modern is aesthetically pleasing, but with no consideration for comfort in the rooms and with very uncomfortable beds, as has been mentioned in other reviews. Most important of all, the service is deplorable: no one to help with suitcase upon arrival and a front desk that made horrendous recommendations, steering us away from the venues for tapas and show that we had researched and selected based on tripadvisor reviews, and sending us instead to the worst evening experience we had during our trip in Spain.
Specifically, upon our arrival, the staff at the desk dissuaded us from attending the flamenco show and tapas restaurant we had chosen from reading tripadvisor reviews. The staff member insisted instead that the best show in town was the tableau flamenco in Albaycin. When I expressed reservations, he insisted that the dinner was wonderful and that he had high recommendations from everyone he sent there. To our chagrin, we followed his advice. Not only were we the only people at dinner in the entire restaurant, but we were the only ones at the flamenco performance who did not arrive by tour bus. The dancers looked bored and all performers were very young. We left very upset by the experience, and Euro 124 poorer. When I returned to the parador, I checked on tripadvisor and found that the show is geared to large tour groups and includes transportation by minibus from and back to the hotel. It did not quote any prices and was ranked 47 on tripadvisor, whereas the show we had wanted to see was ranked the best on tripadvisor and would have cost Euro 40 for two. Since the desk staff had steered us away from the top rated flamenco show to the worst rated one, which also charged twice the cost and had no price listed anywhere, we naturally felt deceived and taken advantage of. There was a sign at the desk stating that forms were available to register complaints, but we were too upset to fill out the form and just wanted to leave as soon as possible the next day.
We had a second issue with the front desk. When we arrived, they scheduled a private guide for us to tour the Alhambra, for which they informed us the charge was Euro 285. Later, when we went to the room, we looked up the Alhambra site and found that the tour on the weekend cost Euro 202 plus Euro 30 for admission for two, so the charge should have been Euro 232 and not the 285 the front desk staff charged. In other words, the front desk was charging upwards of 20% commission for making the phone call to the Alhambra ticket office, which was right next to the hotel. As the charge was significant, we felt that good service required that they bring to our attention that they levied a very high commission on making the phone call for us. In summary, if you do not rely on the front desk for advice and do not expect a good night's sleep and do not expect great food in the restaurant, the location of the hotel and restaurant is without parallel.

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 2, 2013

We Have just arrived at this magnificant and beautiful hotel for a three night stay. The rooms are great and the view is Spectacular. The Front Desk was extremely friendly and helpful and that is where it stopped. We went to the terrace restaurant for lunch, and waited. The number of staff was more that adequate for the clientele. After three other tables of people that arrived after us were served, my wife attracted a waiters attention who nodded and walked off on another mission, later she then attracted a waitress and was told by her to have patience. We then taxied to the town to eat. On our return we decided to test our luck by having a drink in the restaurant, we left to have a drink in our room after two other groups who arrived after us were served. We do dress tidely and are well mannered.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarborough, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 1, 2013

Location is key at this beautifully restored monastery. Very tasteful and sympathetic renovations, friendly and attentive Reception staff. Arrived mid afternoon and just managed to squeeze car into car park. Porter was there with trolley before we got out of car, friendly and helpful. Room on 2nd floor overlooking gardens very good quality, as expected from four star property. Terrace restaurant excellent and location perfect for Alhambra. Then comes the disappointment. Bar was desolate, no servers and no atmosphere. Food in restaurant very good but it all felt like somewhere a coach party might stop at, not helped by DEAD roses on the table. Four star hotel, maybe two star restaurant and zero stars for bar!

Room Tip: High floor, keep window open to hear surprise 8am bugle
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Top Contributor
56 reviews 56 reviews
56 hotel reviews
Reviews in 41 cities Reviews in 41 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 30, 2013

The parador is in a former palace, later a convent, with beautiful grounds right in the middle of the Alhambra, with glorious views from the terraces. The guest rooms (only 38 by our count) are thoroughly modern and comfortable, with free wifi. There was no bath, but the shower was large, with multiple jets. We found the staff courteous and helpful in details like allowing us to leave our car in the car park after check-out. Service was also good in the restaurant which, like other paradors, has some interesting regional dishes on the menu. But the hotel is undoubtedly pricey for its quality, even taking into account the historic building. Fundamentally you are paying for the amazing location. We reckon it's well worth it for a night, maybe two, but after that we would look to change our base.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 29, 2013 via mobile

The only reason to stay at the Parador in Granada is location, location, location. You go to Granada to visit the Alhambra and the Parador is within the Alhambra complex -- parts of it are even an old Franciscan monastery where Ferdinand and Isabella were first buried -- and the Parador is the only upscale hotel within the Alhambra.  It's hard to beat that. The Alhambra is at the top of a steep hill that overlooks the rest of Granada so by staying at the Parador you avoid the climb, whether by foot, bus or taxi, and you are right at the entrance when you want to start your visit. And the Parador itself has beautiful gardens that overlook the Generalife Gardens and the Albaicín section of Granada, where you go for the best views of the Alhambra itself. We arrived by car -- the Parador would have been difficult to find without GPS -- and were greeted by the staff in their free locked parking lot.  We were escorted through a lovely garden to the attractive reception area. Then we were led to our room. Imagine our surprise when we walked down a corridor of paired doors that looked just like a Marriott or Sheraton in Anywhere USA. And then we entered our room which, although very modern in a European way, was quite small, considering how much we paid (it's expensive). But we knew we were paying in part for the view so imagine our surprise when we opened the shutters to find the view was of a flat gravel roof, a modern brick wall and some trees.  I asked the front desk if any other rooms were available and got some vague comments about upgrading to a junior suite and blaming the room on our having booked on the Internet (I booked through the Palace Tours website, but the rate was not a bargain rate, and I imagine everyone reading this review will book on the Internet). So we were stuck with the viewless room. That might have been okay but it had no place to unpack -- no drawers and no shelves not otherwise occupied by the safe and the mini fridge -- so we had to live out of our suitcases for two days. And the bathroom had no place to unpack our toilet kits except for the bidet.  The room and the corridor reeked of a very strong scent, like someone had put plug-in air fresheners into every available outlet. On the plus side, the included breakfast was excellent, with fresh eggs cooked to order in addition to the usual buffet items. And the restaurant for lunch and dinner is pretty good, although no bargain. I'm unlikely ever to return to Granada -- it's amazing, but probably a once in a lifetime kind of place -- so it's hard to say if I would stay at the Parador again but, despite its many faults, I'm glad we stayed there as it made our Alhambra visit much more convenient and special than it would have been otherwise. I just wish the Spanish government, which owns all the Paradores, had put as much thought into building the newer wings of the Granada Parador as they have into conserving the historical buildings.

Stayed May 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 29, 2013

A grand old place and in the right place If Alhambra was your reason to visit. All a bit old and tired and general quality of food, service etc average. Pleasant base to walk down to town from and easy to get a taxi back. If you want help with bags forget it but all in the joys of travel.
The setting on a hill in gardens with views made a relaxing change. Breakfast average to poor as an inclusion though lunch setting and food and service fine.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parador de Granada

Address: Real de la Alhambra s/n, 18009 Granada, Spain
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#6 Luxury Hotel in Granada
#8 Family Hotel in Granada
#19 Romantic Hotel in Granada
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Parador de Granada 4*
Number of rooms: 40
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Also Known As:
Parador De Granada Hotel Granada
Parador De Hotel Granada
Granada Parador De Hotel

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