We Have just arrived at this magnificant and beautiful hotel for a three night stay. The rooms are great and the view is Spectacular. The Front Desk was extremely friendly and helpful and that is where it stopped. We went to the terrace restaurant for lunch, and waited. The number of staff was more that adequate for the clientele. After three other tables of people that arrived after us were served, my wife attracted a waiters attention who nodded and walked off on another mission, later she then attracted a waitress and was told by her to have patience. We then taxied to the town to eat. On our return we decided to test our luck by having a drink in the restaurant, we left to have a drink in our room after two other groups who arrived after us were served. We do dress tidely and are well mannered.