We enjoyed our stay and really liked the character of the hotel. We had the Alhambra Suite which is huge and quite opulent, with good outlooks but no views, for about 180 euros. The hotel is in a great location, the breakfast is good as breakfasts go, and the staff were helpful.

We asked them on booking how to get to the hotel and were told to park our car in a specific car park and take a taxi to the hotel. On entering Granada we followed signs to the Alhambra and coming into the older central part of the city we stopped a taxi and then followed him to the car park, where we left the car for 2 days without a problem, for 32 euros. Without asking for help I think it would have been very difficult to find.

Overall, a good choice if you want a hotel with character and history.

We stayed here in March 2004. Booked at the last minute so was not able to do much research. The hotel is visually interesting but the rooms seem a bit dreary. Not a bad value for the money. Breakfast was OK. Staff were helpful. Location is good but the hotel is hard to find either on foot or by car.

The building is attractive but the interior is dark and noisy. The rooms look to have been refurbished in the 1980s, not 1995 as advertised. The staff were somewhat aloof. The breakfast buffet is poor. The relatively high prices charged here cannot be justified. I would not recommend staying here.

I was a little leery of staying here, based on the unfavorable reviews I'd read on this site, but as we had booked this trip at the last minute, our choices were limited. We thought the hotel was quite charming. We prefer to stay in hotels with a bit of character, rather than an ultra-modern concrete box. The rooms were very clean and extremely quiet. I wasn't wild about the decor in the bedroom (bright, sky blue paint) but the bathroom was pretty. The staff was very friendly and helpful. Parking is a problem here. We were directed to park in a little spot behind the hotel, and then are car was moved into a public lot elsewhere, for a charge of 16 euros. We didn't eat breakfast at the hotel, because there are so many other restaurants nearby, but it looked like a very basic buffet. I asked other hotel guests and they said it was "better than most". The location was good.
The hotel is right up the street from the Plaza Nueva, and you can catch a bus from there to the Alhambra for 1 euro. All in all, I would say this hotel is average for amenities, above average for charm.