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“Stunning” 5 of 5 stars
Review of Palacio de Santa Ines

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Palacio de Santa Ines
3.0 of 5 Hotel   |   Cuesta de Santa Ines 9, 18010 Granada, Spain   |  
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Free breakfast with your stay
Ranked #10 of 129 Hotels in Granada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“Stunning”
5 of 5 stars Reviewed June 7, 2014

This hotel was our fourth stop on a circular tour of Andulusia. We only booked one night so that my cousin's wife could see the Palace of Alhambra first hand and as a surprise booked one of the superior rooms. On arrival we were shown to a magnificent suite of rooms with a partial view of the Palace from the wonderful bedroom and the shared terrace, this was classed as a standard room, the superior room in contrast was much smaller but with a wonderful view of the Alhambra. We pointed out our disappointment to the staff who were very apologetic and understanding. The position of the hotel in the Albacian is perfect for exploring this area and the buses to take you to the Alhambra and the Mirador of St Nicolas. The staff were wonderful both on reception, cleaning and in the breakfast area, which I must note was the most extensive on our travels. It was a mistake only booking one night here, there was so much to see and the hotel was a stunning example of Andulusian accommodation with a story to tell.

Room Tip: If you are not too bothered about having an exclusive view of the Palace you may be better taking a...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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388 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 6, 2014

Had a room with a view - loved it. Sure the view is from relatively low angle, but its still there. Combine that with all the atmosphere of the hotel and its surroundings, you get themost authentic tourist (if that isnt an oxymoron) experience possible.

I would advice against having a car. If disabled or disabling conditions, i would also advice for more easily accessible location.

Basic services - good for three star hotel.

Stayed June 2014
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
88 reviews 88 reviews
81 hotel reviews
Reviews in 75 cities Reviews in 75 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed June 5, 2014

If is really cool saying that i sleep in a 500+ year old building. This hotel manages to blend the historical with the comforts of modern living. The building itself is interesting, dating from the 1500s. I was first assigned to a windowless interior room, but my request to move to a room with windows was immediately granted. The new room was much larger (even had a loft) and had a view of the Alhambra. The desk staff were very helpful and friendly. I had some problems with hot water, but they addressed them as best they could. The hotel is very clean, and the breakfast fresh and filling. I really like the location of this hotel (at the base of the Albazyn). The car parking scheme (leave the car near the entrance of the old city and take a cab) is a little expensive, but really works quite well. You really cannot bring the car into the old part of the city, so this solution is a good one. Just be sure to add $22 per night for parking when planning your expenses. The only downside to this hotel would be for the noise sensitive. Because of the layout, you can hear even the tiniest noises from the corridors on all 3 floors-didn't bother me, but I can imagine some folks being annoyed. That's the price of staying in such ah historical and interesting property.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 1, 2014

This is a great little hotel located down a narrow cobbled road alongside a small river.
We paid a bit extra for a room with a view of the Alhambra. It was worth it.
On the first night of our stay the moon rose next to the Alhambra, it was quite eerie.
The staff were very friendly and helpful. The breakfast was excellent.
We were unable to get Alhambra tickets on line before we left on our trip but the hotel staff managed to get some for us, for which we were very grateful.

Room Tip: Pay the extra for the view, it's worth it.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 1, 2014

Wonderful little old hotel located in a 16th century palacio. The staff was wonderfully helpful, the room was clean and well-equipped and looked out over an inner courtyard which we thought would be noisy but wasn't. The hotel is perfectly located to pretty much everything you want to see in Granada (we could look down on it from the Alhambra). When we got there we discovered that breakfast was included in our reservation. Solid comfortable bed. Our room had a loft with a trundle bed (which we didn't use). The only problems were that the spiral staircase leading up to the loft was a bit in the way of getting to the bathroom, especially at night in the dark, and the beautiful ceramic sinks in the bathroom weren't quite installed properly so all the water didn't drain out of them. All in all, though, a great value for the money.

Room Tip: Probably any is fine.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 31, 2014 via mobile

100 euros for a room should buy something quite special but this sadly falls short. The location is superb but bear in mind it is largely inaccessible by car so expect to carry or wheel luggage up cobbled, stepped streets, and no lift to the rooms off the lobby. I had a room off an echoey narrow street which amplified voices, worse still, bar opposite, windows don't offer noise proofing. Room sizes are small but clean (smell of bleach so they should be), it is an overpriced tourist hotel but earns the price due to location near al Hambra, expect to pay much more for a room with a view. Without the view, you may as well stay elsewhere in the city.

  • Stayed May 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 31, 2014

Before arriving the hotel had secured us tickets for the Alhambra when they appeared to be sold out online for which we were very grateful as we were only in Granada for 2 nights. Check in was very pleasant with a very helpful young receptionist. We were directed to room 22 which had a window to the internal courtyard and a spiral staircase to a separate sitting area. The room smelt a little odd so we opened the window wide. Within a short space of time the loo was used in the room above and we at first noticed how noisy this was.....the sound coming from a small cupboard above the door. Then the room was filled with an offensive smell of drains. We asked to move rooms and were told as the hotel was full there were only 2 rooms available. Another receptionist showed us a newly painted room which smelt of paint and a smaller room, room 15 on the ground floor. We decided to take this as it didn't smell and seemed quiet. The bedroom looked out onto a stone wall and the bathroom onto the interior courtyard. The bathroom had a shower over the bath but this was very slippery. Wifi was poor within the room but easier in the reception area.
Interesting building with character and just the sort of hotel we normally stay in but the rooms here could be a lot better.
The original helpful receptionist recommended El Grillo a restaurant with fantastic views from their balcony terrace.

Room Tip: Room 15 is small and dark. Don't recommend Room 22
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palacio de Santa Ines

Address: Cuesta de Santa Ines 9, 18010 Granada, Spain
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Granada
#4 Business Hotel in Granada
#18 Romantic Hotel in Granada
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palacio de Santa Ines 3*
Number of rooms: 35
Official Description (provided by the hotel):
The 16th-century Palacio De Santa Ines, in the Unesco World Heritage Albayzín district, is a 5 minute walk from Granada Cathedral. Crossing the small hall at the entrance, visitors will be fascinated by the courtyard beauty because of its fountain, columns, balustrades and in particular, of Renaissance frescos painted by Alexander Mayner and Giulio Romano, Rafael’s disciples, who came to Granada in 1520 to paint the Peinador Queen of the Alhambra and ... Palacio de Santa Ines.This picturesque hotel consists of 35 rooms, consists of two small sixteenth century Mudejar buildings. The first one is called the Eternal Father's House, restructured in 1995, gave rise to the Hotel and has been expanded in 2001 with the renovation of the building adjoining the St. Agnes’ s laundry. The hotel terrace offers panoramic views of the Alhambra. All the rooms are equipped with a safe, minibar, private bathroom, hairdryer and free toiletries. Some rooms are duplex, meanwhile the Superior Rooms offer Alhambra view.A buffet breakfast is available and the hotel offers tea and coffee in the afternoon. Free Wi-Fi is available and there is 24-hour front desk. Hotel staff can reserve tickets for shows, guided tours to the Alhambra Palace and other events. They also help you with travel arrangements. ... more   less 
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Also Known As:
Palacio De Santa Ines Hotel Granada
Palacio De Santa Ines Granada

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