We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Palacio de Santa Ines and Granada?

We'll send you updates with the latest deals, reviews and articles for Palacio de Santa Ines and Granada each week.

  • Save Palacio de Santa Ines
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d274303?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Palacio de Santa Ines: Traveler Reviews


Palacio de Santa Ines
Cuesta de Santa Ines 9, Granada 18010, Spain
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Find Cheap Flights to Madrid

Traveler Reviews

60% Recommend
3.5 of 5 stars 23 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (23)
Business (0)
Solo travel (0)
[ Date ] [ Rating ]
Interesting hotel, indifferent staff

Palacio de Santa Ines

Save Review
4 of 5 stars
JonKMontreal_Canada 9 contributions
Montreal, Canada
May 20, 2008 | Trip type: Family
1/1 found this review helpful

Obviously this hotel gets mixed reviews and mine is the same. You must accept the fact that this is a quirky spot - old palacio with an eccentric but charming renovation job. We had two rooms (for three people) and they were very nice with old furniture and enormous character. My only complaint besides the price tag (a bit too much) was that the staff was more interested in each other than in the customer.

We asked for a restaurant recommendation and got one but no map, no little diagram and we never found it. They just didn't seem to care very much. Maybe it was an off day, or not the usual staff. I would recommend staying here especially since it's really the exact neighborhood you want to be in.

The only energy the staff actually exhibited was attempting to get us on an expensive tour of the Alhambra. It felt very much like a kickback situation. As it turned out the tour was booked and so was the Alhambra - a note of caution: book ahead for tickets to the Alhambra or you run the risk of not getting in. Fortunately we had seen it before.

  • Liked — location and the building itself
  • Disliked — unfriendly staff
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 50-64
  • Member since March 02, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d274303?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $137 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
terrible

Palacio de Santa Ines

Save Review
1 of 5 stars
caramaria 1 contribution
salisbury
Apr 25, 2008
1/1 found this review helpful

room no. 10.
the hotel duty person told me it was a luxury room.
it was very sabby,dirty and run down,more like a room in a hostel.
the view was excellent but that was not worth eu 145 plus eu 10 for breakfast.
there are no drink making facileties in this hotel and it was impossible to get a cup of tea or coffee.
i found the staff unfriendly and not helpful,a very i could not care less attitude.
i do not recommend this hotel.
c.m.l

  • Date of stay April 2008
  • Member since April 25, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d274303?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $137 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
A pleasant stay

Palacio de Santa Ines

Save Review
3 of 5 stars
Doc-US-08 8 contributions
California
Mar 1, 2008 | Trip type: Friends getaway
1/1 found this review helpful

We spent 3 night here in February, and got a good rate. The hotel is fine and in a terrifically convenient location. The staff was very friendly and helpful. We stayed in a standard room and it was fine for us. Since our time is out of the hotel we just require it to be clean and comfortable. It was both. There is a night club very near and they get a bit rowdy about closing time. It didn't bother us, but some in our party said it awakened them. The maid did miss our room one day, but fresh towels were sent so we were OK. The utility company turned off the gas the following morning so there was no hot water for a while. The staff was apologetic but it wasn't their fault. I suppose in summary I would say: It is not the Ritz, but the location and rate are very much worth a stay here.

  • Liked — Clean room, friendly staff
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay February 2008
  • Visit was for Other
  • Traveled with Friends
  • Age group 50-64
  • Member since March 01, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d274303?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $137 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Enjoyed our stay there

Palacio de Santa Ines

Save Review
5 of 5 stars
mariath 14 contributions
Thessaloniki, Greece
Nov 7, 2007 | Trip type: Friends getaway

We really enjoyed our stay in this hotel. The rooms were very clean, with nice ambiance. The wood and the warm colors of the decoration made a very relaxing atmosphere. The building itself is well maintained. The position of the hotel is superb, at the edge of Albayizin. It's a bit difficult to access it by car, but it really deserves any pain.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
  • Date of stay August 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 35-49
  • Member since June 22, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d274303?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $137 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Terrible hotel

Palacio de Santa Ines

Save Review
1 of 5 stars
travel121071 1 contribution
Dublin
Sep 12, 2007 | Trip type: Couples
3/3 found this review helpful

We stayed in this hotel lately for three nights. It is difficult to access, as it is up a tiny laneway with steps and there is no parking nearby. Our room was very shabby, with a lot of dents taken out of the plaster in the wall, and it was also quite dark. We didn't have breakfast in the hotel based on other reviews, and there are good places for breakfast in nearby Plaza Nueva and Bib-Rambla. The hotel tried to charge us for a deluxe room when we were checking out, but didn't put up much of an argument when we pointed out their mistake. There is nothing deluxe about this hotel, and there are so many other hotels in Granada, please don't stay here.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 12, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d274303?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $137 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Travelers Who Viewed This Property Also Viewed
Location: Granada, Granada Province
$176*
Check Rates ABS:HotelCheckRates-d607446?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Granada, Granada Province
$125*
Check Rates ABS:HotelCheckRates-d296351?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
No photo provided
Location: Granada, Granada Province
$159*
*Average price
Write Your Own Hotel Review
Been to Palacio de Santa Ines? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Palacio de Santa Ines?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Palacio de Santa Ines Address

Cuesta de Santa Ines 9, Granada 18010, Spain