First tip - do not attempt to drive to this hotel! We made a futile three-hour effort to find the Carmen de Santa Ines hotel by following the directions and map provided on the hotel website. Upon calling the hotel for assistance, the receptionist neglected to tell us that the hotel is located in a gated-off part of the city, and that parking is located outside the gates approximately a mile walk away. Upon finally reaching the hotel on foot at 2 AM, the shower had no water pressure and the toilet was faulty. We will not be returning to this hotel.